Hi, I haven't made my way through the whole setup yet as I am trying to ensure its working step by step. I believe I have Postfix setup correctly, at the moment it is collecting mail, but its not being relayed through, but was before I started on Mailscanner. With MailScanner, I have gone through the entire setup for this but I am getting the following error when I try to start MailScanner. root@mcp-spam1:/var/spool/MailScanner# /etc/init.d/mailscanner start Could not read directory /var/spool/MailScanner/incoming at /usr/share/MailScanner//MailScanner/Config.pm line 2488 Error in configuration file line 166, directory /var/spool/MailScanner/incoming for incomingworkdir does not exist (or is not readable) at /usr/share/MailScanner//MailScanner/Config.pm line 2812 Could not read directory /var/spool/MailScanner/quarantine at /usr/share/MailScanner//MailScanner/Config.pm line 2488 Error in configuration file line 170, directory /var/spool/MailScanner/quarantine for quarantinedir does not exist (or is not readable) at /usr/share/MailScanner//MailScanner/Config.pm line 2812 root@mcp-spam1:/var/spool/MailScanner# The directory listings with permissions etc are as belows; root@mcp-spam1:/var/spool/MailScanner# ls -aFl total 24 drwxr-x--- 6 mail mail 4096 2008-06-09 16:26 ./ drwxr-xr-x 6 root root 4096 2008-06-09 16:14 ../ drwxr-x--- 2 postfix postfix 4096 2008-04-05 10:00 archive/ drwxr-x--- 2 postfix postfix 4096 2008-04-05 10:00 incoming/ drwxr-x--- 2 postfix postfix 4096 2008-04-05 10:00 quarantine/ drwxr-x--- 2 postfix postfix 4096 2008-06-09 16:26 spamassassin/ root@mcp-spam1:/var/spool/MailScanner# In my /etc/MailScanner/MailScanner.conf file it is set to run both user and group as postfix In my /var/log/syslog this keeps repeating over and over. Jun 9 22:53:58 mcp-spam1 MailScanner: Process did not exit cleanly, returned 1 with signal 0 Jun 9 22:53:58 mcp-spam1 MailScanner[6155]: MailScanner E-Mail Virus Scanner version 4.68.8 starting... Jun 9 22:53:59 mcp-spam1 MailScanner[6155]: Could not read directory /var/spool/MailScanner/incoming Jun 9 22:53:59 mcp-spam1 MailScanner[6155]: Error in configuration file line 166, directory /var/spool/MailScanner/incoming for incomingworkdir does not exist (or is not readable) Jun 9 22:53:59 mcp-spam1 MailScanner[6155]: Could not read directory /var/spool/MailScanner/quarantine Jun 9 22:53:59 mcp-spam1 MailScanner[6155]: Error in configuration file line 170, directory /var/spool/MailScanner/quarantine for quarantinedir does not exist (or is not readable) Jun 9 22:54:00 mcp-spam1 MailScanner[6155]: Read 817 hostnames from the phishing whitelist Jun 9 22:54:00 mcp-spam1 MailScanner[6155]: Read 5141 hostnames from the phishing blacklist Jun 9 22:54:00 mcp-spam1 MailScanner[6155]: SpamAssassin temporary working directory is /tmp Jun 9 22:54:01 mcp-spam1 MailScanner[6155]: Using SpamAssassin results cache Jun 9 22:54:01 mcp-spam1 MailScanner[6155]: Could not create SpamAssassin cache database /var/spool/MailScanner/incoming/SpamAssassin.cache.db Jun 9 22:54:01 mcp-spam1 MailScanner[6155]: Enabling SpamAssassin auto-whitelist functionality... Jun 9 22:54:11 mcp-spam1 MailScanner[6155]: ClamAV scanner using unrar command /usr/bin/unrar Jun 9 22:54:11 mcp-spam1 MailScanner[6155]: Incoming Work Dir does not exist Jun 9 22:54:11 mcp-spam1 MailScanner: Process did not exit cleanly, returned 1 with signal 0 /var/log/mail.log constantly repeats the following Jun 9 22:55:16 mcp-spam1 MailScanner[6175]: Could not create SpamAssassin cache database /var/spool/MailScanner/incoming/SpamAssassin.cache.db Jun 9 22:55:17 mcp-spam1 MailScanner[6175]: Enabling SpamAssassin auto-whitelist functionality... Jun 9 22:55:23 mcp-spam1 MailScanner[6175]: ClamAV scanner using unrar command /usr/bin/unrar Jun 9 22:55:23 mcp-spam1 MailScanner[6175]: Incoming Work Dir does not exist Jun 9 22:55:24 mcp-spam1 MailScanner[6177]: MailScanner E-Mail Virus Scanner version 4.68.8 starting... Jun 9 22:55:24 mcp-spam1 MailScanner[6177]: Could not read directory /var/spool/MailScanner/incoming Jun 9 22:55:24 mcp-spam1 MailScanner[6177]: Error in configuration file line 166, directory /var/spool/MailScanner/incoming for incomingworkdir does not exist (or is not readable) Jun 9 22:55:24 mcp-spam1 MailScanner[6177]: Could not read directory /var/spool/MailScanner/quarantine Jun 9 22:55:25 mcp-spam1 MailScanner[6177]: Error in configuration file line 170, directory /var/spool/MailScanner/quarantine for quarantinedir does not exist (or is not readable) Jun 9 22:55:25 mcp-spam1 MailScanner[6177]: Read 817 hostnames from the phishing whitelist Jun 9 22:55:25 mcp-spam1 MailScanner[6177]: Read 5141 hostnames from the phishing blacklist Jun 9 22:55:25 mcp-spam1 MailScanner[6177]: SpamAssassin temporary working directory is /tmp Jun 9 22:55:26 mcp-spam1 MailScanner[6177]: Using SpamAssassin results cache Jun 9 22:55:26 mcp-spam1 MailScanner[6177]: Could not create SpamAssassin cache database /var/spool/MailScanner/incoming/SpamAssassin.cache.db Jun 9 22:55:26 mcp-spam1 MailScanner[6177]: Enabling SpamAssassin auto-whitelist functionality... I have so far done the following in trying to solve this issue; 1. Disabled app-armour as suggested at start of tutorial (well I did this but will mention it) 2. Rebooted several times. 3. Tried different users and different permissions. 4. Added the suggested additions to /etc/rc.local however the directories were not being removed beforehand anyway, but have added as well as the chown +r ... 5. Compared to a known working spam solution against their /etc/MailScanner/MailScanner.conf file and they have the same setup and config options, but a working system (Ubuntu 6.06 LTS) 6. Checked file settings via Webmin What I am mainly confused about is; the config file is saying for MailScanner to run as postfix, and the file/group perms are set to postfix, yet it cannot see that it exists still. Mailscanner is running on my box, but it exits as you can see from the above log files. I am unsure what to do next to troubleshoot or progress. I'm sure its something extremely small and simply that I am missing, so any suggestion will be welcome!
The problem is that the directory /var/spool/MailScanner is owned by the user and group mail and that noone else can read that directory. So even if the directories within /var/spool/MailScanner are owned by postfix, that user cannot access them because the parent directory isn't accessible for the user postfix.
user/group perms awesome! Thanks I changed it over and now it works with no error. Will report back when finished to confirm this (though i'm semi confident it is)
More issues.. Jun 11 14:58:05 mcp-spam1 MailScanner: Cannot write pid file /var/run/MailScanner/MailScanner.pid, No such file or directory Jun 11 14:58:05 mcp-spam1 MailScanner: MailScanner setting GID to postfix (117) Jun 11 14:58:05 mcp-spam1 MailScanner: MailScanner setting UID to postfix (109) Jun 11 14:58:06 mcp-spam1 MailScanner: Cannot write pid file /var/run/MailScanner/MailScanner.pid, No such file or directory Jun 11 14:58:07 mcp-spam1 MailScanner[4862]: MailScanner E-Mail Virus Scanner version 4.68.8 starting... Jun 11 14:58:07 mcp-spam1 postfix/master[4933]: daemon started -- version 2.5.1, configuration /etc/postfix Jun 11 14:58:07 mcp-spam1 MailScanner[4862]: Could not read directory /var/lock/subsys/MailScanner Jun 11 14:58:07 mcp-spam1 /usr/sbin/cron[4994]: (CRON) INFO (pidfile fd = 3) Jun 11 14:58:07 mcp-spam1 /usr/sbin/cron[4995]: (CRON) STARTUP (fork ok) Jun 11 14:58:07 mcp-spam1 MailScanner[4862]: Error in configuration file line 2559, directory /var/lock/subsys/MailScanner for lockfiledir does not exist (or is not readable) Jun 11 14:58:07 mcp-spam1 /usr/sbin/cron[4995]: (CRON) INFO (Running @reboot jobs) Jun 11 14:58:07 mcp-spam1 MailScanner[4862]: Syntax error in line 1777, value "" for spamblacklist is not one of allowed values "yes","no" Jun 11 14:58:08 mcp-spam1 MailScanner[4862]: Syntax error in line 1770, value "" for spamwhitelist is not one of allowed values "yes","no" Jun 11 14:58:08 mcp-spam1 MailScanner[4862]: Read 817 hostnames from the phishing whitelist Jun 11 14:58:08 mcp-spam1 MailScanner[4862]: Read 5141 hostnames from the phishing blacklist Jun 11 14:58:09 mcp-spam1 MailScanner[4862]: Config: calling custom init function MailWatchLogging Jun 11 14:58:09 mcp-spam1 postfix/master[4933]: terminating on signal 15 Jun 11 14:58:09 mcp-spam1 MailScanner[4862]: Started SQL Logging child Jun 11 14:58:09 mcp-spam1 postfix/master[5122]: daemon started -- version 2.5.1, configuration /etc/postfix Jun 11 14:58:13 mcp-spam1 MailScanner: MailScanner setting GID to postfix (117) Jun 11 14:58:13 mcp-spam1 MailScanner: MailScanner setting UID to postfix (109) Jun 11 14:58:14 mcp-spam1 MailScanner[5153]: MailScanner E-Mail Virus Scanner version 4.68.8 starting... Jun 11 14:58:15 mcp-spam1 MailScanner[5153]: Syntax error in line 1777, value "" for spamblacklist is not one of allowed values "yes","no" Jun 11 14:58:15 mcp-spam1 MailScanner[5153]: Syntax error in line 1770, value "" for spamwhitelist is not one of allowed values "yes","no" Jun 11 14:58:15 mcp-spam1 MailScanner[5153]: Read 817 hostnames from the phishing whitelist Jun 11 14:58:16 mcp-spam1 MailScanner[5153]: Read 5141 hostnames from the phishing blacklist Jun 11 14:58:16 mcp-spam1 MailScanner[5153]: Config: calling custom init function MailWatchLogging Jun 11 14:58:16 mcp-spam1 MailScanner[5153]: Started SQL Logging child Jun 11 14:58:16 mcp-spam1 MailScanner[5153]: SpamAssassin temporary working directory is /var/spool/MailScanner/incoming/SpamAssassin-Temp Jun 11 14:58:17 mcp-spam1 MailScanner[5153]: Using SpamAssassin results cache Jun 11 14:58:18 mcp-spam1 MailScanner[5153]: Connected to SpamAssassin cache database Jun 11 14:58:18 mcp-spam1 MailScanner[5153]: Enabling SpamAssassin auto-whitelist functionality... Jun 11 14:58:25 mcp-spam1 MailScanner[5153]: ClamAV scanner using unrar command /usr/bin/unrar Jun 11 14:58:25 mcp-spam1 MailScanner[5153]: Using locktype = flock It seems to be mostly working other than these couple issues. /var/run/MailScanner appears to have the correct perms as set in the tutorial. root@mcp-spam1:/var/run# ll total 44 drwxr-xr-x 14 root root 520 2008-06-11 14:58 ./ drwxr-xr-x 15 root root 4096 2008-06-09 12:32 ../ srw-rw-rw- 1 root root 0 2008-06-11 14:57 acpid.socket= drwxr-xr-x 2 root root 40 2008-06-11 14:58 apache2/ -rw-r--r-- 1 root root 5 2008-06-11 14:58 apache2.pid -rw-r--r-- 1 root root 5 2008-06-11 14:58 atd.pid drwxr-xr-x 3 root root 60 2008-06-11 14:57 bind/ drwxr-xr-x 2 clamav clamav 100 2008-06-11 14:58 clamav/ -rw-r--r-- 1 root root 5 2008-06-11 14:58 crond.pid ---------- 1 root root 0 2008-06-11 14:58 crond.reboot drwxr-xr-x 2 dcc dcc 40 2008-06-11 14:58 dcc/ -rw-r--r-- 1 root root 5 2008-06-11 14:57 dhclient.eth0.pid drwxr-xr-x 2 klog klog 100 2008-06-11 14:57 klogd/ drwxr-xr-x 2 postfix www-data 60 2008-06-11 14:58 MailScanner/ -rw-r--r-- 1 root root 421 2008-06-11 14:57 motd drwxr-xr-x 2 mysql root 80 2008-06-11 14:57 mysqld/ drwxr-xr-x 2 root root 60 2008-06-11 14:57 network/ -rw-r--r-- 1 root root 4 2008-06-11 14:57 ntpd.pid drwxrwxr-x 2 root utmp 40 2008-06-11 14:57 screen/ -rw-r--r-- 1 root root 2 2008-06-11 14:57 sendsigs.omit drwxr-xr-x 2 root root 40 2008-06-11 14:57 sendsigs.omit.d/ drwxr-xr-x 2 root root 40 2008-06-11 14:57 sshd/ -rw-r--r-- 1 root root 5 2008-06-11 14:57 sshd.pid drwx------ 3 root george 60 2008-06-11 14:58 sudo/ -rw-r--r-- 1 root root 5 2008-06-11 14:57 syslogd.pid -rw-rw-r-- 1 root utmp 3456 2008-06-11 14:58 utmp root@mcp-spam1:/var/run# MailScanner.pid is owned by postfix : postfix so would it be safe to assume that it can write to it? Could it be the file perm 0600? root@mcp-spam1:/var/run/MailScanner# ll total 4 drwxr-xr-x 2 postfix www-data 60 2008-06-11 14:58 ./ drwxr-xr-x 14 root root 520 2008-06-11 14:58 ../ -rw------- 1 postfix postfix 5 2008-06-11 14:58 MailScanner.pid root@mcp-spam1:/var/run/MailScanner# Any hints on finding the issue for the spamlists?
further to this In regards to the spamlists issues I have checked the following; /etc/MailScanner/CustomFunctions/ and the correct script is there as requested by the tutorial, and edited as suggested. /etc/MailScanner/MailScanner.conf has the path to the CustomFunctions set appropriately, and also the SQLBlackWhiteList.pm in that directory. The error states it needs to be yes or no for the answer but it is referring to the function in that file... MailScanner.conf refers to another custom script for Mailwatch and doesn't error over that, so I am unsure what it is that I could have done to break it. I have gone through and rechecked spelling and ensured no extra whitespace after the filename, simply a blank line and the next section on the config file.
What happens when you run Code: chmod 777 /var/run/MailScanner ? What's the output of Code: ls -la /var/lock/subsys/MailScanner ?
Kamian, Sorry for the late response, been quite busy lately. Make sure you have the following set in /etc/MailScanner/MailScanner.conf: Run As Group = www-data Quarantine User = root Quarantine Group = www-data Quarantine Permissions = 0660 Quarantine Whole Message = yes Always Looked Up Last = &MailWatchLogging Quarantine Whole Message As Queue Files = no Detailed Spam Report = yes Include Scores In SpamAssassin Report = yes Is Definitely Not Spam = &SQLWhitelist Is Definitely Spam = &SQLBlacklist Repeat these steps: Code: chown -R postfix:www-data /var/spool/MailScanner chown -R postfix:www-data /var/lib/MailScanner chown -R postfix:www-data /var/run/MailScanner chown -R postfix:www-data /var/lock/subsys/MailScanner chown -R postfix:www-data /var/spool/postfix/hold chmod -R ug+rwx /var/spool/postfix/hold chmod -R ug+rwx /var/spool/MailScanner Finally restart MailScanner, log into your MailWatch interface and test it. /etc/init.d/mailscanner restart Let me know if that worked. Rocky
Thanks Falko, made no difference though. It was definately a group problem where I missed something in the mailscanner config file. i really appreciate the response though. Rocky, I didn't set the group to www-data, i had it as postfix, so I changed that. It seems to be running now after the rc.local mods change the perms, and all the problems with perms are solved. the only problem i have now is in regards to; Quarantine Whole Message As Queue Files = no <--- This is not in my MailScanner.conf file at all. # Is Definitely Not Spam = &SQLWhitelist # Is Definitely Spam = &SQLBlacklist Jun 11 21:56:03 mcp-spam1 MailScanner[5157]: Syntax error in line 1777, value "" for spamblacklist is not one of allowed values "yes","no" Jun 11 21:56:03 mcp-spam1 MailScanner[5157]: Syntax error in line 1770, value "" for spamwhitelist is not one of allowed values "yes","no" Admittedly, I haven't had any mail flow through the server, could this be why? the DB hasn't been created yet?
Hey, Do you have the following lines exactly like so? Code: # Is Definitely Not Spam = &SQLWhitelist # Is Definitely Spam = &SQLBlacklist If so, remove the comments and restart mailscanner. Regarding the following line, just add it. Code: Quarantine Whole Message As Queue Files = no Also, what version of mailscanner are you using? Rocky
From my /etc/MailScanner/MailScanner.conf file Is Definitely Not Spam = $SQLWhitelist Is Definitely Spam = $SQLBlacklist And now I see the problem. $ and not a &. Thankyou for your patience Ok, I added that line and its not liking it. Jun 11 23:06:35 mcp-spam1 MailScanner: MailScanner setting GID to www-data (33) Jun 11 23:06:35 mcp-spam1 MailScanner: MailScanner setting UID to postfix (109) Jun 11 23:06:36 mcp-spam1 MailScanner[5744]: MailScanner E-Mail Virus Scanner version 4.68.8 starting... Jun 11 23:06:36 mcp-spam1 MailScanner[5744]: Syntax error(s) in configuration file: Jun 11 23:06:37 mcp-spam1 MailScanner[5744]: Unrecognised keyword "quarantinewholemessageasqueuefiles" at line 273 Jun 11 23:06:37 mcp-spam1 MailScanner[5744]: Warning: syntax errors in /etc/MailScanner/MailScanner.conf. Jun 11 23:06:37 mcp-spam1 MailScanner[5744]: Read 817 hostnames from the phishing whitelist Jun 11 23:06:38 mcp-spam1 MailScanner[5744]: Read 5141 hostnames from the phishing blacklist Jun 11 23:06:38 mcp-spam1 MailScanner[5744]: Config: calling custom init function SQLBlacklist Jun 11 23:06:38 mcp-spam1 MailScanner[5744]: Starting up SQL Blacklist Jun 11 23:06:38 mcp-spam1 MailScanner[5744]: Read 0 blacklist entries Jun 11 23:06:39 mcp-spam1 MailScanner[5744]: Config: calling custom init function MailWatchLogging Jun 11 23:06:39 mcp-spam1 MailScanner[5744]: Started SQL Logging child Jun 11 23:06:39 mcp-spam1 MailScanner[5744]: Config: calling custom init function SQLWhitelist Jun 11 23:06:39 mcp-spam1 MailScanner[5744]: Starting up SQL Whitelist Jun 11 23:06:40 mcp-spam1 MailScanner[5744]: Read 0 whitelist entries Jun 11 23:06:40 mcp-spam1 MailScanner[5744]: SpamAssassin temporary working directory is /var/spool/MailScanner/incoming/SpamAssassin-Temp Jun 11 23:06:40 mcp-spam1 MailScanner[5744]: Using SpamAssassin results cache Jun 11 23:06:41 mcp-spam1 MailScanner[5744]: Connected to SpamAssassin cache database Jun 11 23:06:41 mcp-spam1 MailScanner[5744]: Expired 2 records from the SpamAssassin cache Jun 11 23:06:41 mcp-spam1 MailScanner[5744]: Enabling SpamAssassin auto-whitelist functionality... Jun 11 23:06:53 mcp-spam1 MailScanner[5744]: ClamAV scanner using unrar command /usr/bin/unrar Jun 11 23:06:53 mcp-spam1 MailScanner[5744]: Using locktype = flock root@mcp-spam1:~# I simply cut and paste that line into the conf file under the other Quarantine section. # Quarantine Setting added for SpamSnake / MailWatcher Quarantine Whole Message As Queue Files = no # I'm running mailscanner_4.68.8-1_all.deb from memory I just cut and paste the link in the tutorial, but I could be wrong, I can't say 100%.
Hey, Ok, making progress. Let's go ahead a do a: Code: MailScanner -V This will show us the version at the very top of the results. Also, comment out the following line: Code: Quarantine Whole Message As Queue Files = no Restart mailscanner and check your logs. Log into mailwatch and see what happens. Let me know how it turns out. Rocky
root@mcp-spam1:~# MailScanner -v Running on Linux mcp-spam1 2.6.24-18-generic #1 SMP Wed May 28 20:27:26 UTC 2008 i686 GNU/Linux This is Perl version 5.008008 (5.8.8) This is MailScanner version 4.68.8 With the line commented out no errors! I can log into Mailwatch and I redirected a couple emails through the spam box and it delivered it fine and passed them as not spam (which they weren't). Jun 11 23:49:01 mcp-spam1 MailScanner: MailScanner setting GID to www-data (33) Jun 11 23:49:01 mcp-spam1 MailScanner: MailScanner setting UID to postfix (109) Jun 11 23:49:02 mcp-spam1 MailScanner[5983]: MailScanner E-Mail Virus Scanner version 4.68.8 starting... Jun 11 23:49:03 mcp-spam1 MailScanner[5983]: Read 817 hostnames from the phishing whitelist Jun 11 23:49:03 mcp-spam1 MailScanner[5983]: Read 5141 hostnames from the phishing blacklist Jun 11 23:49:03 mcp-spam1 MailScanner[5983]: Config: calling custom init function SQLBlacklist Jun 11 23:49:04 mcp-spam1 MailScanner[5983]: Starting up SQL Blacklist Jun 11 23:49:04 mcp-spam1 MailScanner[5983]: Read 0 blacklist entries Jun 11 23:49:04 mcp-spam1 MailScanner[5983]: Config: calling custom init function MailWatchLogging Jun 11 23:49:04 mcp-spam1 MailScanner[5983]: Started SQL Logging child Jun 11 23:49:05 mcp-spam1 MailScanner[5983]: Config: calling custom init function SQLWhitelist Jun 11 23:49:05 mcp-spam1 MailScanner[5983]: Starting up SQL Whitelist Jun 11 23:49:05 mcp-spam1 MailScanner[5983]: Read 0 whitelist entries Jun 11 23:49:05 mcp-spam1 MailScanner[5983]: SpamAssassin temporary working directory is /var/spool/MailScanner/incoming/SpamAssassin-Temp Jun 11 23:49:06 mcp-spam1 MailScanner[5983]: Using SpamAssassin results cache Jun 11 23:49:06 mcp-spam1 MailScanner[5983]: Connected to SpamAssassin cache database Jun 11 23:49:06 mcp-spam1 MailScanner[5983]: Enabling SpamAssassin auto-whitelist functionality... Jun 11 23:49:10 mcp-spam1 MailScanner[5983]: ClamAV scanner using unrar command /usr/bin/unrar Jun 11 23:49:10 mcp-spam1 MailScanner[5983]: Using locktype = flock
Hey, Great! If everything's working fine, then you're good to go. Give the Spamsnake a test run and you'll be amazed by it's work. Rocky
Hi. I'm a blind computer user, administering an Ubuntu server. The version of Ubuntu being used when I followed the tutorial that Rocky did (at least I think that's who did this tutorial) is the 10.04 lucid release, witht he very latest version of mails canner. I decided to not try the mail wasch thingy or hwatever that's called, just yet. When I attempt to use Mail scanner, it starts scanning my emails, and uses clamav to scan for viruses. However, before it even finishes, it says: Sep 18 00:31:57 keithnet MailScanner[18262]: File checker failed with real error: Insecure dependency in exec while running with -T switch at /usr/share/MailScanner//MailScanner/SweepOther.pm line 374. Sep 18 00:31:58 keithnet MailScanner[15576]: Virus and Content Scanning: Starting Well, if I check with the webmin MailScanner module it doesn't appear to be running at all, so the deamon's died as far as I'm concerned. It won't finish scanning my emails, so no emails. I've attempted restarting and even using some trick someone had mentioned about chuid postfix, but that didn't work. Said it couldn't change the uid. Gave me some bin error, and I quickly replaced it with the standard /etc/init.d/mailscanner script. Can anyone tel me what to do, as all my packages are up-to-date at this point, and I'm stuck? I can't get it to finish scanning my emails. I'd like this thing to stop hanging on this error. I did see a bug at one point-but I need to know a lot more than anything taht Debian or Ubuntu may have on this bug--I need to know how to specifically get around the bug for the time being, if at all possible. Any known workarounds? This is driving me nuts, and I don't know what to do. Thanks.
Did you try what is suggested in this comment? http://www.howtoforge.com/the-perfect-spamsnake-ubuntu-jaunty-jackalope#comment-14614
