email receiving died ??? + report a bug in ispconfig email add/remove

I did set up ispconfig and suse 11.0 from scratch again, after some initial tries, and to avoid the errors I made earlier.

Everything seemed to work fine after I was ready, and also after the restart of my box (after having solved that I had to add some extra ports for proftpd to my firewall)

now suddenly after 2-3 days, I still am able to send mail from all the domains, but receiving mail doesn't seem to work anymore. I sure didn't change anything to the box as far as I know, and I am not able to see any error messages in the log files I think i need to check (mail.log, mail.warn, mail.error,mail.info)
since I'm new to ispconfig and pretty new to mailserver isssues I was wondering if one of you ppl could give me some clues about where to start looking.


Furthermore I want to report a bug:
I added a new mailuser in one of my webs, but forgot to set a pwd. So I deleted that email user again. Now it seems impossible to add that email user new again, since ispconfig keeps complaining that the email still exists. I have no clue where to look to remove that erreneous email user, so I can add it again.

 

Hi Till, thanks for answering so quickly.

Oops

ok no bug then, just never could have thought that it would go to the recycle bin first.


As for the email, I do not have users that can log into the box, nor an email program there. But I'll try to set that up as test first.

I'll be back at you

 

Hi Till,

this is in /var/log/mail when I try to send from one till another client:

Oct 31 13:27:58 idefix postfix/pickup[32081]: 67AF1A563: uid=10003 from=<web2_arthur>
Oct 31 13:27:58 idefix postfix/cleanup[6998]: 67AF1A563: message-id=<[email protected]>
Oct 31 13:27:58 idefix postfix/qmgr[32084]: 67AF1A563: from=<[email protected]>, size=505, nrcpt=1 (queue active)
Oct 31 13:27:58 idefix postfix/smtp[7000]: 67AF1A563: to=<[email protected]>, orig_to=<[email protected]>, relay=none, delay=0.23, delays=0.13/0.02/0.08/0, dsn=5.4.4, status=bounced (Host or domain name not found. Name service error for name=server1.example.com type=AAAA: Host not found)
Oct 31 13:27:58 idefix postfix/cleanup[6998]: A008CA564: message-id=<[email protected]>
Oct 31 13:27:58 idefix postfix/qmgr[32084]: A008CA564: from=<>, size=2527, nrcpt=1 (queue active)
Oct 31 13:27:58 idefix postfix/bounce[7001]: 67AF1A563: sender non-delivery notification: A008CA564
Oct 31 13:27:58 idefix postfix/qmgr[32084]: 67AF1A563: removed
Oct 31 13:27:58 idefix postfix/smtp[7000]: A008CA564: to=<[email protected]>, relay=none, delay=0.14, delays=0.06/0/0.08/0, dsn=5.4.4, status=bounced (Host or domain name not found. Name service error for name=server1.example.com type=AAAA: Host not found)
Oct 31 13:27:58 idefix postfix/qmgr[32084]: A008CA564: removed



for now I (try) not to use DNS, I have no clue what to prepare for it, and I want to configure the server step by step, hoping to solve the problems one by one.
So

I have set DNS in manager to off (hoping that all DNS issues are set aside with that) but obviously they haven't )


My dns services are done via afraid.org, and I did add smtp/pop3 and mail entries there.

on the websites on my server the MX boxis set to off but I do seem to have DNS entries in the DNS part of the ISPConfig UI

 

Nobody any suggestions anymore ?

 

Please create an A record for server1.example.com. As a temporary workaround, you can add server1.example.com to /etc/hosts.

 

Hi Falko,

Mhh, maybe some prior info.

I run my webs via afraid. So I do not need a DNS on my site atm. So I set DNS/Bind in ispmanager to off.

I do seem to have entries in the DNS part of ispconfig, but I figured that is no concern since bind isn't running ?

the server1.example.com was changed allready to server1.idefix.lan, but that is a local name, it shouldn't be visible on the outside of the web.

So the current error I see when sending LOCAL email from one of my webclients to another is also reflecting server1.idefix.lan:

Nov 1 18:49:27 idefix postfix/smtp[11696]: DC909A564: to=<[email protected]>, orig_to=<[email protected]>, relay=none, delay=0.2, delays=0.13/0.02/0.05/0, dsn=5.4.4, status=bounced (Host or domain name not found. Name service error for name=server1.idefix.lan type=AAAA: Host not found)
Nov 1 18:49:27 idefix postfix/cleanup[11694]: 1A6ACA565: message-id=<[email protected]>
Nov 1 18:49:27 idefix postfix/qmgr[3146]: 1A6ACA565: from=<>, size=2462, nrcpt=1 (queue active)
Nov 1 18:49:27 idefix postfix/bounce[11697]: DC909A564: sender non-delivery notification: 1A6ACA565
Nov 1 18:49:27 idefix postfix/qmgr[3146]: DC909A564: removed
Nov 1 18:49:27 idefix postfix/smtp[11696]: 1A6ACA565: to=<[email protected]>, relay=none, delay=0.09, delays=0.07/0/0.03/0, dsn=5.4.4, status=bounced (Host or domain name not found. Name service error for name=server1.idefix.lan type=AAAA: Host not found)
Nov 1 18:49:27 idefix postfix/qmgr[3146]: 1A6ACA565: removed


I added the server1.idefix.lan in my hosts:

# Syntax:
#
# IP-Address Full-Qualified-Hostname Short-Hostname
#

127.0.0.1 localhost

# special IPv6 addresses
::1 localhost ipv6-localhost ipv6-loopback

fe00::0 ipv6-localnet

ff00::0 ipv6-mcastprefix
ff02::1 ipv6-allnodes
ff02::2 ipv6-allrouters
ff02::3 ipv6-allhosts
127.0.0.2 idefix.lan idefix
192.168.1.76 idefix.lan idefix
192.168.1.76 server1.idefix.lan


I still get the error in sending email
mails are send, but not received.

as for the A record ?? isn't that needed in DNS setup only ? and since idefix.lan is not an outside known name, should it be in an A record still??

Or is it that you mean that the name I give to my local machine, should be one that IS visible in a real resolving internet name ?

The strange thing is that everthing did work after install, it just suddenly stopped working, and I have no clue why.

Just ask me for all logs.setups and even access to my box. I desperatly need to have this working and if possible, understand what I'm doing

Thanks advance

 

BTW,

sending mails from an internal web client out DOES work:


Nov 2 08:48:38 idefix postfix/pickup[29729]: 79BB0A565: uid=10003 from=<web2_arthur>
Nov 2 08:48:38 idefix postfix/cleanup[29750]: 79BB0A565: message-id=<[email protected]>
Nov 2 08:48:38 idefix postfix/qmgr[29732]: 79BB0A565: from=<[email protected]>, size=463, nrcpt=1 (queue active)
Nov 2 08:48:38 idefix postfix/smtp[29739]: 79BB0A565: to=<[email protected]>, relay=mailin.planet.nl[195.121.6.51]:25, delay=0.36, delays=0.12/0/0.14/0.11, dsn=2.6.0, status=sent (250 2.6.0 <[email protected]> Queued mail for delivery)
Nov 2 08:48:38 idefix postfix/qmgr[29732]: 79BB0A565: removed

 

Please add server1.idefix.lan to the

Code:

::1 localhost ipv6-localhost ipv6-loopback

line /etc/hosts as well.

 

Falko,

I did:

#
# hosts This file describes a number of hostname-to-address
# mappings for the TCP/IP subsystem. It is mostly
# used at boot time, when no name servers are running.
# On small systems, this file can be used instead of a
# "named" name server.
# Syntax:
#
# IP-Address Full-Qualified-Hostname Short-Hostname
#

127.0.0.1 localhost

# special IPv6 addresses
::1 localhost server1.idefix.lan ipv6-localhost ipv6-loopback

fe00::0 ipv6-localnet

ff00::0 ipv6-mcastprefix
ff02::1 ipv6-allnodes
ff02::2 ipv6-allrouters
ff02::3 ipv6-allhosts
127.0.0.2 idefix.lan idefix
192.168.1.76 idefix.lan idefix
127.0.0.2 server1.idefix.lan server1
192.168.1.76 server1.idefix.lan server1


And no, it didn't help : (I also took a restart of the server, just 2b sure)

Nov 2 18:38:35 idefix postfix/pickup[2902]: 367D2A565: uid=10003 from=<web2_arthur>
Nov 2 18:38:35 idefix postfix/cleanup[4467]: 367D2A565: message-id=<[email protected]>
Nov 2 18:38:35 idefix postfix/qmgr[2905]: 367D2A565: from=<[email protected]>, size=462, nrcpt=1 (queue active)
Nov 2 18:38:35 idefix postfix/smtp[4469]: 367D2A565: to=<[email protected]>, orig_to=<[email protected]>, relay=none, delay=0.25, delays=0.19/0.02/0.04/0, dsn=5.4.4, status=bounced (Host or domain name not found. Name service error for name=server1.idefix.lan type=AAAA: Host not found)
Nov 2 18:38:35 idefix postfix/cleanup[4467]: 655C2A566: message-id=<[email protected]>
Nov 2 18:38:35 idefix postfix/qmgr[2905]: 655C2A566: from=<>, size=2468, nrcpt=1 (queue active)
Nov 2 18:38:35 idefix postfix/bounce[4470]: 367D2A565: sender non-delivery notification: 655C2A566
Nov 2 18:38:35 idefix postfix/qmgr[2905]: 367D2A565: removed
Nov 2 18:38:35 idefix postfix/smtp[4469]: 655C2A566: to=<[email protected]>, relay=none, delay=0.1, delays=0.07/0/0.03/0, dsn=5.4.4, status=bounced (Host or domain name not found. Name service error for name=server1.idefix.lan type=AAAA: Host not found)
Nov 2 18:38:35 idefix postfix/qmgr[2905]: 655C2A566: removed


more suggestions or logs/commands you want to know ?

thx for your help so far!

Arthur

 

Till,

I think you meant that I should set
inet_protocols = ipv4
from the all
it had after the install.

I did that and did a restart of postfix.

The problem has changed from the adding AAAA type to adding A type,
but it still keeps the same, email receiving is rejected (locally)

Nov 3 19:27:43 idefix postfix/pickup[28396]: CA93DA567: uid=10003 from=<web2_arthur>
Nov 3 19:27:43 idefix postfix/cleanup[28424]: CA93DA567: message-id=<[email protected]>
Nov 3 19:27:43 idefix postfix/qmgr[28398]: CA93DA567: from=<[email protected]>, size=459, nrcpt=1 (queue active)
Nov 3 19:27:44 idefix postfix/smtp[28426]: CA93DA567: to=<[email protected]>, orig_to=<[email protected]>, relay=none, delay=0.22, delays=0.15/0.02/0.04/0, dsn=5.4.4, status=bounced (Host or domain name not found. Name service error for name=server1.idefix.lan type=A: Host not found)
Nov 3 19:27:44 idefix postfix/cleanup[28424]: 0494AA568: message-id=<[email protected]>
Nov 3 19:27:44 idefix postfix/qmgr[28398]: 0494AA568: from=<>, size=2459, nrcpt=1 (queue active)
Nov 3 19:27:44 idefix postfix/bounce[28427]: CA93DA567: sender non-delivery notification: 0494AA568
Nov 3 19:27:44 idefix postfix/qmgr[28398]: CA93DA567: removed
Nov 3 19:27:44 idefix postfix/smtp[28426]: 0494AA568: to=<[email protected]>, relay=none, delay=0.09, delays=0.06/0/0.03/0, dsn=5.4.4, status=bounced (Host or domain name not found. Name service error for name=server1.idefix.lan type=A: Host not found)
Nov 3 19:27:44 idefix postfix/qmgr[28398]: 0494AA568: removed


I also checked the order in /etc/nsswitch, that's "files" 1st everywhere, so that should be ok.

furthermore server1.idefix.lan IS reachable from local:
web2_arthur@idefix:~> ping server1.idefix.lan
PING localhost (127.0.0.1) 56(84) bytes of data.
64 bytes from localhost (127.0.0.1): icmp_seq=1 ttl=64 time=0.117 ms
64 bytes from localhost (127.0.0.1): icmp_seq=2 ttl=64 time=0.105 ms
64 bytes from localhost (127.0.0.1): icmp_seq=3 ttl=64 time=0.109 ms


only not via nslookup:
web2_arthur@idefix:~> nslookup server1.idefix.lan
Server: 192.168.1.254
Address: 192.168.1.254#53

** server can't find server1.idefix.lan: NXDOMAIN

web2_arthur@idefix:~> nslookup idefix.lan
Server: 192.168.1.254
Address: 192.168.1.254#53

Name: idefix.lan
Address: 192.168.1.76

web2_arthur@idefix:~>

maybe that gives some extra info.


Not sure that it is Suse that makes it harder for you guys, but I'm leaning towards a new install (again) and this time probably CentOS (see my other tread you answered to)

But, I really would like to KNOW what and why this is going wrong.

thanks again for your help with this.

 

Ok, I seem to have managed something, but I have no clue exactly what.

What I did:

I changed all occurances in network setup and postfix from idefix.lan to adviesburau-beateam.nl (one of my existing domains)

my hostfile now looks like:

#
# hosts This file describes a number of hostname-to-address
# mappings for the TCP/IP subsystem. It is mostly
# used at boot time, when no name servers are running.
# On small systems, this file can be used instead of a
# "named" name server.
# Syntax:
#
# IP-Address Full-Qualified-Hostname Short-Hostname
#

127.0.0.1 localhost

# special IPv6 addresses
::1 localhost ipv6-localhost ipv6-loopback

fe00::0 ipv6-localnet

ff00::0 ipv6-mcastprefix
ff02::1 ipv6-allnodes
ff02::2 ipv6-allrouters
ff02::3 ipv6-allhosts
127.0.0.2 server1.adviesbureau-beateam.nl server1
192.168.1.76 server1.adviesbureau-beateam.nl server1


main.cf in postfix:

unknown_local_recipient_reject_code = 550
debug_peer_level = 2
debugger_command =
PATH=/bin:/usr/bin:/usr/local/bin:/usr/X11R6/bin
ddd $daemon_directory/$process_name $process_id & sleep 5
sendmail_path = /usr/sbin/sendmail
newaliases_path = /usr/bin/newaliases
mailq_path = /usr/bin/mailq
setgid_group = maildrop
html_directory = /usr/share/doc/packages/postfix/html
manpage_directory = /usr/share/man
sample_directory = /usr/share/doc/packages/postfix/samples
readme_directory = /usr/share/doc/packages/postfix/README_FILES
inet_protocols = ipv4
biff = no
mail_spool_directory = /var/mail
canonical_maps = hash:/etc/postfix/canonical
#virtual_alias_maps = hash:/etc/postfix/virtual
virtual_alias_domains = hash:/etc/postfix/virtual
relocated_maps = hash:/etc/postfix/relocated
transport_maps = hash:/etc/postfix/transport
sender_canonical_maps = hash:/etc/postfix/sender_canonical
masquerade_exceptions = root
masquerade_classes = envelope_sender, header_sender, header_recipient
myhostname = server1.$mydomain
program_directory = /usr/lib/postfix
inet_interfaces = all
masquerade_domains =
#mydestination = $myhostname, localhost.$mydomain
defer_transports =
mynetworks_style = subnet
disable_dns_lookups = no
relayhost =
mailbox_command =
mailbox_transport =
strict_8bitmime = no
disable_mime_output_conversion = no
smtpd_sender_restrictions = hash:/etc/postfix/access
smtpd_client_restrictions =
smtpd_helo_required = no
smtpd_helo_restrictions =
strict_rfc821_envelopes = no
smtpd_recipient_restrictions = permit_sasl_authenticated,permit_mynetworks,check
_relay_domains
smtp_sasl_auth_enable = no
smtpd_sasl_auth_enable = yes
smtpd_use_tls = yes
smtp_use_tls = yes
alias_maps = hash:/etc/aliases
mailbox_size_limit = 0
message_size_limit = 10240000
#mydomain = example.com
mydomain = adviesbureau-beateam.nl
mynetworks = 127.0.0.0/8
smtpd_sasl_local_domain =
smtpd_sasl_security_options = noanonymous
broken_sasl_auth_clients = yes
smtpd_sasl_authenticated_header = yes
smtpd_tls_auth_only = no
smtp_tls_note_starttls_offer = yes
smtpd_tls_key_file = /etc/postfix/ssl/smtpd.key
smtpd_tls_cert_file = /etc/postfix/ssl/smtpd.crt
smtpd_tls_CAfile = /etc/postfix/ssl/cacert.pem
smtpd_tls_loglevel = 1
smtpd_tls_received_header = yes
smtpd_tls_session_cache_timeout = 3600s
tls_random_source = dev:/dev/urandom

virtual_maps = hash:/etc/postfix/virtusertable

mydestination = /etc/postfix/local-host-names
home_mailbox = Maildir/




What goes and fails now is:

When I send mail from local account to local account it works:

web2_arthur@server1:~> mail [email protected]
Subject: local test
dfwqfwfc
EOT
web2_arthur@server1:~>

--

ov 4 06:42:35 server1 postfix/pickup[11325]: E749AA566: uid=10003 from=<web2_arthur>
Nov 4 06:42:35 server1 postfix/cleanup[11446]: E749AA566: message-id=<[email protected]>
Nov 4 06:42:36 server1 postfix/qmgr[5374]: E749AA566: from=<[email protected]>, size=504, nrcpt=1 (queue active)
Nov 4 06:42:36 server1 postfix/pickup[11325]: 27FCFA567: uid=10005 from=<web3_henk>
Nov 4 06:42:36 server1 postfix/cleanup[11446]: 27FCFA567: message-id=<[email protected]>
Nov 4 06:42:36 server1 postfix/local[11448]: E749AA566: to=<[email protected]>, orig_to=<[email protected]>, relay=local, delay=0.31, delays=0.16/0.02/0/0.13, dsn=2.0.0, status=sent (delivered to command: /usr/bin/procmail -f-)
Nov 4 06:42:36 server1 postfix/qmgr[5374]: E749AA566: removed
Nov 4 06:42:36 server1 postfix/qmgr[5374]: 27FCFA567: from=<[email protected]>, size=421, nrcpt=1 (queue active)
Nov 4 06:42:36 server1 postfix/local[11448]: 27FCFA567: to=<[email protected]>, relay=local, delay=0.14, delays=0.1/0/0/0.03, dsn=2.0.0, status=sent (delivered to command: /usr/bin/procmail -f-)
Nov 4 06:42:36 server1 postfix/qmgr[5374]: 27FCFA567: removed




When I send from OUTSIDE account to [email protected] it also works:



Nov 4 07:17:45 server1 postfix/smtpd[12477]: connect from hpsmtp-eml19.KPNXCHANGE.COM[213.75.38.84]
Nov 4 07:17:45 server1 postfix/smtpd[12477]: warning: support for restriction "check_relay_domains" will be removed from Postfix; use "reject_unauth_destination" instead
Nov 4 07:17:45 server1 postfix/smtpd[12477]: 21AE0A563: client=hpsmtp-eml19.KPNXCHANGE.COM[213.75.38.84]
Nov 4 07:17:45 server1 postfix/cleanup[12481]: 21AE0A563: message-id=<DEE47E6B317046BBA1C22DDE6D629287@artix>
Nov 4 07:17:45 server1 postfix/qmgr[5374]: 21AE0A563: from=<[email protected]>, size=1154, nrcpt=1 (queue active)
Nov 4 07:17:45 server1 postfix/smtpd[12477]: disconnect from hpsmtp-eml19.KPNXCHANGE.COM[213.75.38.84]
Nov 4 07:17:45 server1 postfix/pickup[11325]: 4EF7AA567: uid=10003 from=<web2_arthur>
Nov 4 07:17:45 server1 postfix/cleanup[12481]: 4EF7AA567: message-id=<[email protected]>
Nov 4 07:17:45 server1 postfix/local[12482]: 21AE0A563: to=<[email protected]>, orig_to=<[email protected]>, relay=local, delay=0.24, delays=0.12/0.02/0/0.09, dsn=2.0.0, status=sent (delivered to command: /usr/bin/procmail -f-)
Nov 4 07:17:45 server1 postfix/qmgr[5374]: 21AE0A563: removed
Nov 4 07:17:45 server1 postfix/qmgr[5374]: 4EF7AA567: from=<[email protected]>, size=428, nrcpt=1 (queue active)
Nov 4 07:17:45 server1 postfix/local[12482]: 4EF7AA567: to=<[email protected]>, relay=local, delay=0.13, delays=0.1/0/0/0.03, dsn=2.0.0, status=sent (delivered to command: /usr/bin/procmail -f-)
Nov 4 07:17:45 server1 postfix/qmgr[5374]: 4EF7AA567: removed


email from outside, send to another then the adviesbureau beateam.nl fails:
I get NO undelivarable email back (as in sending to wrong address I get instantly a dns not found error.)

But I also do NOT get ANY sign from an email in : mail, mail.warn, mail.info nor mail.err.

Any new ideas please ?

 

If you don't see anything in the logs, then probably the MX records are pointing to different servers.

 

OMG!!!

talked about misfortune If I had tried ANY of the other accounts I would have had no failure

Turned out that in the mx records at my provider they made a typo and forwarded to .nl in stead of .com ALL other records are ip based, just the mx one has the address in it, and the typo

This thread can be closed, I was able to solve the initial problems thx to it, and this last one was just a (*@^(*^@ typo.

Thanks a bundle Till and Falco !