Dear all I am recently installed MailScanner+MailWatch following the "The Perfect SpamSkane Ubuntu Jaunty Jackalope". I notice in logs that MailScanner keeps restarting all the time. I set debug = yes in MailScaner.conf and when I restart it the error I see is "Undefined subroutine &MailScanner::CustomConfig::SQLWhitelist called at /opt/MailScanner/lib/MailScanner/Config.pm line 171. I have reinstalled MailScanner 3 times because I couldn't get rid of the above error. I googled so many times because of it and it seems it is as issue with DBD-MySQL not being installed correctly. I tried to install is via apt-get but the error continues. I also tried to install it via CPAN but still I get errors. Below is part of mail.log: MailScanner E-Mail Virus Scanner version 4.75.11 starting... Aug 19 06:26:24 spamsnake MailScanner[11277]: Read 855 hostnames from the phishing whitelist Aug 19 06:26:24 spamsnake MailScanner[11277]: Read 5874 hostnames from the phishing blacklist Aug 19 06:26:24 spamsnake MailScanner[11277]: Config: calling custom init function SQLBlacklist Aug 19 06:26:24 spamsnake MailScanner[11277]: Config: calling custom init function MailWatchLogging Aug 19 06:26:24 spamsnake MailScanner[11277]: Config: calling custom init function SQLWhitelist Aug 19 06:26:24 spamsnake MailScanner[11277]: Using SpamAssassin results cache Aug 19 06:26:24 spamsnake MailScanner[11277]: Connected to SpamAssassin cache database Aug 19 06:26:24 spamsnake MailScanner[11277]: Enabling SpamAssassin auto-whitelist functionality... Aug 19 06:26:29 spamsnake MailScanner[11279]: MailScanner E-Mail Virus Scanner version 4.75.11 starting... Aug 19 06:26:29 spamsnake MailScanner[11279]: Read 855 hostnames from the phishing whitelist Aug 19 06:26:29 spamsnake MailScanner[11279]: Read 5874 hostnames from the phishing blacklist Aug 19 06:26:29 spamsnake MailScanner[11279]: Config: calling custom init function SQLBlacklist Aug 19 06:26:29 spamsnake MailScanner[11279]: Config: calling custom init function MailWatchLogging Aug 19 06:26:29 spamsnake MailScanner[11279]: Config: calling custom init function SQLWhitelist Aug 19 06:26:29 spamsnake MailScanner[11279]: Using SpamAssassin results cache Aug 19 06:26:29 spamsnake MailScanner[11279]: Connected to SpamAssassin cache database Aug 19 06:26:29 spamsnake MailScanner[11279]: Enabling SpamAssassin auto-whitelist functionality... Aug 19 06:26:29 spamsnake MailScanner[11277]: Connected to processing-messages database Aug 19 06:26:29 spamsnake MailScanner[11277]: Found 377577 messages in the processing-messages database Aug 19 06:26:29 spamsnake MailScanner[11277]: Using locktype = flock Aug 19 06:26:30 spamsnake MailScanner[11277]: Making attempt 2 at processing message 57C52B1C475.99C72 Aug 19 06:26:30 spamsnake MailScanner[11277]: New Batch: Scanning 26 messages, 7565410 bytes Aug 19 06:26:31 spamsnake MailScanner[11279]: Connected to processing-messages database Aug 19 06:26:31 spamsnake MailScanner[11279]: Found 377602 messages in the processing-messages database Aug 19 06:26:31 spamsnake MailScanner[11279]: Using locktype = flock Aug 19 06:26:32 spamsnake MailScanner[11279]: New Batch: Scanning 26 messages, 7565410 bytes Aug 19 06:26:34 spamsnake MailScanner[11283]: MailScanner E-Mail Virus Scanner version 4.75.11 starting... Aug 19 06:26:34 spamsnake MailScanner[11283]: Read 855 hostnames from the phishing whitelist Aug 19 06:26:34 spamsnake MailScanner[11283]: Read 5874 hostnames from the phishing blacklist Aug 19 06:26:34 spamsnake MailScanner[11283]: Config: calling custom init function SQLBlacklist Aug 19 06:26:34 spamsnake MailScanner[11283]: Config: calling custom init function MailWatchLogging Aug 19 06:26:34 spamsnake MailScanner[11283]: Config: calling custom init function SQLWhitelist Aug 19 06:26:34 spamsnake MailScanner[11283]: Using SpamAssassin results cache Aug 19 06:26:34 spamsnake MailScanner[11283]: Connected to SpamAssassin cache database Aug 19 06:26:34 spamsnake MailScanner[11283]: Enabling SpamAssassin auto-whitelist functionality... Aug 19 06:26:36 spamsnake MailScanner[11283]: Connected to processing-messages database Aug 19 06:26:36 spamsnake MailScanner[11283]: Found 377628 messages in the processing-messages database Aug 19 06:26:36 spamsnake MailScanner[11283]: Using locktype = flock Aug 19 06:26:37 spamsnake MailScanner[11283]: Making attempt 2 at processing message 86FD6B1C487.584DC Aug 19 06:26:37 spamsnake MailScanner[11283]: New Batch: Scanning 26 messages, 7565410 bytes Aug 19 06:26:39 spamsnake MailScanner[11286]: MailScanner E-Mail Virus Scanner version 4.75.11 starting... Aug 19 06:26:39 spamsnake MailScanner[11286]: Read 855 hostnames from the phishing whitelist Aug 19 06:26:39 spamsnake MailScanner[11286]: Read 5874 hostnames from the phishing blacklist Aug 19 06:26:39 spamsnake MailScanner[11286]: Config: calling custom init function SQLBlacklist Aug 19 06:26:39 spamsnake MailScanner[11286]: Config: calling custom init function MailWatchLogging Aug 19 06:26:39 spamsnake MailScanner[11286]: Config: calling custom init function SQLWhitelist Aug 19 06:26:39 spamsnake MailScanner[11286]: Using SpamAssassin results cache Aug 19 06:26:39 spamsnake MailScanner[11286]: Connected to SpamAssassin cache database Aug 19 06:26:39 spamsnake MailScanner[11286]: Enabling SpamAssassin auto-whitelist functionality... Aug 19 06:26:41 spamsnake MailScanner[11286]: Connected to processing-messages database Aug 19 06:26:41 spamsnake MailScanner[11286]: Found 377653 messages in the processing-messages database Aug 19 06:26:41 spamsnake MailScanner[11286]: Using locktype = flock Aug 19 06:26:42 spamsnake MailScanner[11286]: New Batch: Scanning 26 messages, 7565410 bytes Aug 19 06:26:44 spamsnake MailScanner[11289]: MailScanner E-Mail Virus Scanner version 4.75.11 starting... Aug 19 06:26:44 spamsnake MailScanner[11289]: Read 855 hostnames from the phishing whitelist Aug 19 06:26:44 spamsnake MailScanner[11289]: Read 5874 hostnames from the phishing blacklist Aug 19 06:26:44 spamsnake MailScanner[11289]: Config: calling custom init function SQLBlacklist Aug 19 06:26:44 spamsnake MailScanner[11289]: Config: calling custom init function MailWatchLogging Aug 19 06:26:44 spamsnake MailScanner[11289]: Config: calling custom init function SQLWhitelist Aug 19 06:26:44 spamsnake MailScanner[11289]: Using SpamAssassin results cache Via CPAN I follow the steps: perl -MCPAN -e shell look DBD::mysql perl Makefile.PL --testdb=test --testuser=root --testpassword=supersecret --testhost=localhost make make test make install But in make test there are errors like these: t/40blobs.t 255 65280 ?? ?? ?? 33 tests skipped. Failed 1/35 test scripts. 0/6 subtests failed. Files=35, Tests=6, 3 wallclock secs ( 1.93 cusr + 0.26 csys = 2.19 CPU) Failed 1/35 test programs. 0/6 subtests failed. make: *** [test_dynamic] Error 255 And If I insist on make install the output is following: root@spamsnake:~/.cpan/build/DBD-mysql-4.012-aIxLSX# make install Files found in blib/arch: installing files in blib/lib into architecture dependent library tree Installing /usr/local/lib/perl/5.10.0/auto/DBD/mysql/mysql.so Writing /usr/local/lib/perl/5.10.0/auto/DBD/mysql/.packlist Appending installation info to /usr/local/lib/perl/5.10.0/perllocal.pod It seems installation goes ok.... but I am not sure. I still get the "Undefined subroutine &MailScanner::CustomConfig::SQLWhitelist called at /opt/MailScanner/lib/MailScanner/Config.pm line 171" whet I run MailScanner on debug mode. Whould anyone please help me to correct this?
Some updates.... I fixed the problem with DBD-MYSQL installation by removing all DBD and DBI files and directories and reinstalling them again via CPAN. But I still get the error: "Undefined subroutine MailScanner::CustomConfig::SQLWhitelist called at /opt/MailScanner/lib/MailScanner/Config.pm line 171" when I try to run MislScanner on debug mode. MailScanner is not working at all, Please help!!
More updates... I notice that the problem is associated with the lines Is Definitely Not Spam = &SQLWhitelist Is Definitely Spam = &SQLBlacklist in MailScanner.conf When I comment these 2 line everythig seems to work ok. Any help????
Well I guess I won't have any help with this, so I rolled back to the original setting in MailScanner.com ie: Is Definitely Not Spam = %rules-dir%/spam.whitelist.rules Is Definitely Spam = no Afterall The &SQLBlacklist and &SQLWhitelist settings were intended to integrate SQL Blacklist /Whitelist within MailWath for Administrative purposes.... I guess... So as I mentioned I did a rollback to the original setttings and everything seems to work fine now. Should anyone come up with any ideas I would appreciate. I am very novice to all these stuff. Thank you. /Sergio Arnaldo
Hey Rocky Thanks for you reply. You know, yesterday I tried to reinstall mailwatch. I dropped and recreated the databases (mailscanner and sa_bayes), and now I notice that I have an error. when I run " spamassassin -x -D -p /opt/MailScanner/etc/spam.assassin.prefs.conf --lint" I get an error with bayes database: dbg: bayes: database connection established dbg: bayes: _get_db_version: SQL error: Table 'sa_bayes.bayes_global_vars' doesn't exist dbg: bayes: found bayes db version 0 warn: bayes: database version 0 is different than we understand (3), aborting! at /usr/share/perl5/Mail/SpamAssassin/BayesStore/SQL.pm line 136 And now Iam really stuck!!... The reason I did this is that I couldn't see any records withi MailWatch.... Please help!!
Rocky, Please forgive my ignorance... You're definitely right. I am back to business now. But I still don't see any messages with MailWatch, only the queues. On Recent Messages I get: No rows retrieved And I get erros like "Error: no rows retrieved from database " when I try to access Reports... From What I have read this could be an issue with permissions, is that correct? How can I over come this?
Hey, You are correct about the problems being permission related. Redo sections 17.11 and 17.13. You should be fine after that. Rocky
Rocky, I went through sections 17.11 and 17.13 again but I still see no records. You know, I am really not sure if Mailscanner is logging to MySQL... How would I test that?
Hey, I believe you missed something from section 17, maybe the mailwatch logging part. Verify that section and if you like, I can take a remote ssh look to see what's going on. Rocky
Rocky I am going through whole section 17 again.... I cannot understand what is going wrong. When I go to Tools/Links --> MySQL Database Status with MailWatch I notice that there is nothing in the tables... why aren't those tables been filled with data?
