Hi All, Recently it is found that the autoresponder doesn't send out email when the autoresponder checkbox is ticked. The following tests have been made: 1. send an email to that particular email account 2. check the .vacation.cache and I found that the sender email is there There is no problem in sending/receiving mail or mail forwarding. The problem is only no email seems to be sent out by the autoresponder function. Anyone has experience on how to troubleshoot it ? Thanks in advance. My Server Configuration: Fedora Core 12 server with ISPConfig 2.2.35 installed.
The email is sent out only once, so if you send a second time to that address, you won't receive an autoresponder message.
Hi Falko, Thanks for your reply --- but the autoreply has never been received, not even the 1st time when the user receive an incoming email from that user. This is a quite interesting thing because it only happens in the Fedora 12 Core system, and actually as I said the Fedora 12 Core system, if installed with ISPConfig 2, will have some strange problem (e.g. quota [space used] always display 0). Createch
Problem solved ! Thanks for your reminder, I checked the maillog and found the following error cannot write to /var/spool/clientmqueue, permission denied (something like that) I checked and compared the ownership and permission of this directory with another server, and then corrected the permission of this directory and it works magically ! (Actually I almost want to reinstall the server but now it saved me lot of time)
I have same problem. I've set-up autoresponder. In the /var/www/web_home/.procmailrc I have: INCLUDERC=/var/www/web_home/user/username/.autoresponder.rc in the user home direcotry I have .vacation.msg and when I send mail to this user, my e-mail is added to .vacaction.cache, but I dont' get any return mail. I also don't get anny error in mail/info or mail/errors log. Thanks for help in advance.
Nothing special. It just says that mail is delivered to mailbox... Jul 8 14:12:14 jona postfix/qmgr[19894]: 4AB9119AD63: from=<[email protected]>, size=3341, nrcpt=1 (queue active) Jul 8 14:12:14 jona postfix/local[20941]: 4AB9119AD63: to=<[email protected]>, orig_to=<[email protected]>, relay=local, delay=0.12, delays=0.05/0/0/0.06, dsn=2.0.0, status=sent (delivered to command: /usr/bin/procmail -f-) Jul 8 14:12:14 jona postfix/qmgr[19894]: 4AB9119AD63: removed
Is [email protected] the account that should receive the autoresponder message, or is it the account for which you set up the autoresponder?
matejoor is account which I set up the autoresponder. Sender (which should receive autoresponder message) is [email protected]
One reason I see is that an autoresponder is sent only once to an account. Maybe [email protected] sent an email to [email protected] before and got an autoresponder message back?
No, autorespond message is not sent back. Even first time. Sender adress is added to .vacation.cache but response mail is not sent. Which service is reponsible for createing out-of-offce reply (to put maybee some more detailed logging options ON?)? I have another server with same postfix configuration (same master.cf, main.cf) where out-of-office replying works normaly (so I assume that postfix configuration is not question). Thanks for additional help. Matej
Permisions of both directories (/var/www/www.domain.com/users/username/) are same rwxr-x-rx and persmision of .procmailrc is (rw-r--r--)
same problem here under ispconfig 3 / Ubuntu 10.04 LTS A has autoresponse activated with a message and a valid vacation date. A mailbox has .vacation.msg and .autoresponder nothing in mail log except the e-mail sent from B to A is delivered. But nothing about autoresponse message. POP3/IMAP Daemon : dovecot Mailfilter Syntax : sieve is it a problem with mailfilter syntax?
Do all directories from /var up to /var/www/www.domain.com/users/username/ have rwxr-x-rx permissions?
yes. all directories have same permisions (but diferent owner). As I said, .vacation.cache file is witten (added email address from sender), but no reply mail.
