Cannot Login To ISPConfig Admin Panel

Hello, im having a problem where cannot login to ispconfig admin panel. But i can access to phpmyadmin through link but not through ispconfig admin page.

Please help me.

Thanks in advance.

 

What's the output of

Code:

netstat -tap

? Which distribution do you use? Did you see any errors during ISPConfig installation?

 

Hello, thanks for your reply.. here is the output of netstat


Active Internet connections (servers and established)
Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name
tcp 0 0 *:mysql *:* LISTEN 2442/mysqld
tcp 0 0 *:970 *:* LISTEN 2060/rpc.statd
tcp 0 0 *:sunrpc *:* LISTEN 2021/portmap
tcp 0 0 *:hosts2-ns *:* LISTEN 7306/ispconfig_http
tcp 0 0 *:ftp *:* LISTEN 20700/proftpd: (acc
tcp 0 0 112.137.167.204:domain *:* LISTEN 7462/named
tcp 0 0 server.macri.com.my:domain *:* LISTEN 7462/named
tcp 0 0 server.macri.com.my:domain *:* LISTEN 7462/named
tcp 0 0 server.macri.com.my:ipp *:* LISTEN 2336/cupsd
tcp 0 0 *:smtp *:* LISTEN 20668/master
tcp 0 0 server.macri.com.my:rndc *:* LISTEN 7462/named
tcp 0 0 *:26 *:* LISTEN 20668/master
tcp 0 0 *:imaps *:* LISTEN 2480/dovecot
tcp 0 0 *op3s *:* LISTEN 2480/dovecot
tcp 0 0 *op3 *:* LISTEN 2480/dovecot
tcp 0 0 *:imap *:* LISTEN 2480/dovecot
tcp 0 0 *:http *:* LISTEN 7330/httpd
tcp 0 0 *:7474 *:* LISTEN 2323/sshd
tcp 0 0 localhost6.localdomain:rndc *:* LISTEN 7462/named
tcp 0 0 *:https *:* LISTEN 7330/httpd
tcp 0 1036 server.macri.com.my:7474 ::ffff:118.101.40.20:14481 ESTABLISHED 22791/0
tcp 0 0 ::ffff:112.137.167.204:http b3091082.crawl.yahoo.:48321 TIME_WAIT -

im using centos 5.3, i got no error during installation.. i can access to admin panel before this, but suddenly this thing occur.

thanks in advance

 

ISPConfig is still running, but you can try to restart it:

Code:

/etc/init.d/ispconfig_server restart

 

hello,

i already restart the ispconfig service thousand times, but still didnt work..
i got ERROR 101: wrong username or password. i already reset the passwd in sys_user but it didnt work also.

help me..

 

So you can access the login page, but just not log in?
Did you change the MySQL password recently?
How did you reset the password in sys_user? Did you use md5 for the password?

 

Yap,

I can access to login page, but when I try login it prompted the error. I change the passwd at table sys_user and used md5.

Thanks

 

Did you change the MySQL password that is used in /home/admispconfig/ispconfig/lib/config.inc.php?

 

of course not, if i change it ispconfig will not run at all..any idea? how to disable ispconfig firewall or something?

thanks

 

I am looking forward to seeing the solution to this problem. I have the same problem. I haven't changed the password or anything and at least one of my customers can't log in to get his mail and I can't log in to the control panel. I can get to the login screen but it refuses my credentials. I've only started looking into it though.

 

Please check the log for /var/log/ispconfig/cron.log Error log...... (End of the File)
And tell us what you see....
In my case there was problem with MySQL Database connection.(Authentication Error) and the now the issue is resolved.

Note : I know this is old post but It will help users who still finding the solution.

Best Regards,
TUSHAR NIRAS

 

I am having this problem as well.

However, the error I am receving after entering username and password is
"ERROR
Error
Username or Password empty."

It was working until I used SYNC tools to resync the database, websites, user data, etc.

The reason I synced the data is because I created a DB Server for ISPconfig and it was not syncing to the DB Server.

After I synced the data, I was not able to login to PHPMYADMIN or ISPCONFIG.

So I copied my /var/lib/mysql databases back to the the ispconfig server.

I was then able to login to phpmyadmin but still not ispconfig.

Here is the output of netstat -tap

Active Internet connections (servers and established)
Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name
tcp 0 0 *op3s *:* LISTEN 1035/dovecot
tcp 0 0 localhost:cslistener *:* LISTEN 1084/php-fpm.conf)
tcp 0 0 localhost:10025 *:* LISTEN 1238/master
tcp 0 0 localhost:dyna-access *:* LISTEN 1276/clamd
tcp 0 0 *op3 *:* LISTEN 1035/dovecot
tcp 0 0 *:imap *:* LISTEN 1035/dovecot
tcp 0 0 isp.domain.tld:domain *:* LISTEN 1112/named
tcp 0 0 localhost:domain *:* LISTEN 1112/named
tcp 0 0 *:ftp *:* LISTEN 1036/pure-ftpd (SER
tcp 0 0 *:ssh *:* LISTEN 1059/sshd
tcp 0 0 *:smtp *:* LISTEN 1238/master
tcp 0 0 localhost:953 *:* LISTEN 1112/named
tcp 0 0 *:imaps *:* LISTEN 1035/dovecot
tcp 0 0 isp.domain.tld:41976 ftp.opensuse.o:www-http ESTABLISHED 7949/zypper
tcp 0 0 isp.domain.tld:51317 collector-1.newre:https TIME_WAIT -
tcp 0 992 isp.domain.tld:ssh 192.168.1.18:60273 ESTABLISHED 1346/0
tcp 0 0 *op3s *:* LISTEN 1035/dovecot
tcp 0 0 *:mysql *:* LISTEN 9253/mysqld
tcp 0 0 *op3 *:* LISTEN 1035/dovecot
tcp 0 0 *:imap *:* LISTEN 1035/dovecot
tcp 0 0 *:http-alt *:* LISTEN 2468/httpd2-prefork
tcp 0 0 *:www-http *:* LISTEN 2468/httpd2-prefork
tcp 0 0 *:sunproxyadmin *:* LISTEN 2468/httpd2-prefork
tcp 0 0 *:domain *:* LISTEN 1112/named
tcp 0 0 *:ftp *:* LISTEN 1036/pure-ftpd (SER
tcp 0 0 *:ssh *:* LISTEN 1059/sshd
tcp 0 0 *:smtp *:* LISTEN 1238/master
tcp 0 0 localhost:953 *:* LISTEN 1112/named
tcp 0 0 *:https *:* LISTEN 2468/httpd2-prefork
tcp 0 0 *:imaps *:* LISTEN 1035/dovecot
tcp 0 0 localhost:54430 localhost:http-alt TIME_WAIT -
tcp 0 0 isp.domain.n:www-http 108.162.219.109%1:62939 TIME_WAIT -
tcp 0 0 isp.domain.n:www-http 162.158.255.234%1:16050 TIME_WAIT -
tcp 0 0 localhost:mysql localhost:51488 TIME_WAIT -
tcp 0 0 localhost:mysql localhost:51487 TIME_WAIT -
tcp 0 0 isp.domain.n:www-http 162.158.255.239%1:61808 TIME_WAIT -
tcp 0 0 isp.domain.n:www-http 108.162.221.208%1:51193 TIME_WAIT -
tcp 0 0 isp.domain.n:www-http cf-173-245-56-155:33057 TIME_WAIT -
tcp 0 0 isp.domain.n:www-http 108.162.219.121%1:45638 TIME_WAIT -

my hostname has been replaced with domain and domain.tld.