Perfect Server (Debian Squeeze/ISPConfig3) working not so perfect

This weekend I have installed Debian Squeeze and ISPConfig3 guided by the Perfect Setup Howto. During the setup I had no problems, but after installing ISPConfig3 i can't open the login screen. All I get to see is this:

HTML:

<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:SOAP-ENC="http://schemas.xmlsoap.org/soap/encoding/" xmlns:xsi="http://www.w3.org/1999/XMLSchema-instance" xmlns:xsd="http://www.w3.org/1999/XMLSchema" xmlns:ifx="urn:dsl_api">
<SOAP-ENV:Body>
<SOAP-ENV:Fault SOAP-ENV:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/">
<faultcode>
SOAP-ENV:Server
</faultcode>
<faultstring>
Timeout
</faultstring>
<SOAP-ENV:Detail>
accept failed in soap_accept()
</SOAP-ENV:Detail>
</SOAP-ENV:Fault>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>

After reviewing all installation steps I found nothing wrong, but wanting to be sure I started from the beginning again. With the same result however.

I found the following:

• during the installation of ISPConfig, during configuration it says configuring BIND, but just before completion of the installation according to the Howto it has to restart BIND, after restarting the ftp server. This doesn't happen at my pc.
• during boot i get the message Starting web server: Apache2MySQL Connection Problem

Apparently, I have a Apache problem, but having double-checked all my steps during installation, I can't find where it went wrong.

Anybody have an idea?

 

netstat:

Code:

Active Internet connections (servers and established)
Proto Recv-Q Send-Q Local Address           Foreign Address         State                                                                                                             PID/Program name
tcp        0      0 *:sunrpc                *:*                     LISTEN                                                                                                            1021/portmap
tcp        0      0 *:ftp                   *:*                     LISTEN                                                                                                            2248/pure-ftpd (SER
tcp        0      0 server1.mssweb.n:domain *:*                     LISTEN                                                                                                            1387/named
tcp        0      0 localhost.locald:domain *:*                     LISTEN                                                                                                            1387/named
tcp        0      0 *:ssh                   *:*                     LISTEN                                                                                                            2012/sshd
tcp        0      0 *:smtp                  *:*                     LISTEN                                                                                                            2252/master
tcp        0      0 localhost.localdoma:953 *:*                     LISTEN                                                                                                            1387/named
tcp        0      0 *:34269                 *:*                     LISTEN                                                                                                            1033/rpc.statd
tcp        0      0 localhost.localdo:10024 *:*                     LISTEN                                                                                                            1530/amavisd (maste
tcp        0      0 localhost.localdo:10025 *:*                     LISTEN                                                                                                            2252/master
tcp        0      0 *:mysql                 *:*                     LISTEN                                                                                                            2044/mysqld
tcp        0      0 localhost.localdo:41774 localhost.localdoma:www TIME_WAIT                                                                                                         -
tcp        0      0 localhost.localdo:58595 localhost.localdoma:ftp TIME_WAIT                                                                                                         -
tcp        0      0 localhost.localdo:35827 localhost.locald:domain TIME_WAIT                                                                                                         -
tcp        0     52 server1.mssweb.nl:ssh   router.home:51427       ESTABLISHED                                                                                                       2995/0
tcp6       0      0 [::]:pop3               [::]:*                  LISTEN                                                                                                            1713/couriertcpd
tcp6       0      0 [::]:imap2              [::]:*                  LISTEN                                                                                                            1683/couriertcpd
tcp6       0      0 [::]:http-alt           [::]:*                  LISTEN                                                                                                            1550/apache2
tcp6       0      0 [::]:www                [::]:*                  LISTEN                                                                                                            1550/apache2
tcp6       0      0 [::]:tproxy             [::]:*                  LISTEN                                                                                                            1550/apache2
tcp6       0      0 [::]:ftp                [::]:*                  LISTEN                                                                                                            2248/pure-ftpd (SER
tcp6       0      0 [::]:domain             [::]:*                  LISTEN                                                                                                            1387/named
tcp6       0      0 [::]:ssh                [::]:*                  LISTEN                                                                                                            2012/sshd
tcp6       0      0 ip6-localhost:953       [::]:*                  LISTEN                                                                                                            1387/named
tcp6       0      0 [::]:https              [::]:*                  LISTEN                                                                                                            1550/apache2
tcp6       0      0 [::]:imaps              [::]:*                  LISTEN                                                                                                            1701/couriertcpd
tcp6       0      0 [::]:pop3s              [::]:*                  LISTEN                                                                                                            1727/couriertcpd

To access ISPConfig I have tried:

http://server1.mssweb.nl:8080/
http://www.mssweb.nl:8080/
and ip-address:8080/

The first two give a slightly different output, the first giving faultcode "SOAP-ENV: Client" and faultstring "HTTP GET method not implemented", the second giving faultcode "SOAP-ENV: Server", faultcode "Timeout" and detail "accept failed in soap_accept()". Using the ip-adress gives the same result as the latter.

 

Are there any errors in Apache's error log?

Is there any other vhost running on port 8080 (besides the ISPConfig vhost)?

 

Hi Falko,

There are no other vhosts running on this server. It's completely setup according to your Perfect Setup guide, the only difference being that I installed it on a RAID 1 system.

There's only one error message in the apache2 error.log, but it occurs multiple times:

"child pid 21669 exit signal Segmentation fault (11)"

All other messages are "resuming normal operations" notices.

Hope this information helps.

Regards,

Martijn

 

Is this a physical server or a virtual machine? If you use OpenVZ, what's the output of

Code:

cat /proc/user_beancounters

?

 

This is a physical server, not a virtual machine.

 

Hm, thne I'm running out of ideas...

 

Thank god! When I stumbled upon this problem I thought I was getting crazy and overlooking a very obvious solution. But since you are also running out of ideas, the problem clearly isn't that simple...

Unfortunately, this also means there is no quick solution

Guess I will have to start over once again. I will persevere...

 

What does this say?

Code:

apache2ctl -S

you could try reinstalling ispconfig
(make sure you have 3.0.3.3)
go to the install dir of ispconfig and run:

Code:

php uninstall.php
php install.php

if that fails, you can hand out shell access so one of us can have a look. A fresh pair of eyes often helps

 

You could try to start the apache in debug mode (-X flag). this will start only one worker and does not detach from the console. please provide the output.


Could you also please provide a coredump file? (see this link how to configure apache to create one http://httpd.apache.org/dev/debugging.html#crashes)

I don't know the internals of isp config, but perhaps there is a problem with one of the php modules (the compiled ones)

cheers,

jan

 

Well,

I have just found a new error in the Apache2 error.log which appeared for the first time today:

Code:

DBI connect('database=dbispconfig;host=localhost:3306','ispconfig',...) failed: Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.sock' (2) at /usr/local/ispconfig/server/scripts/vlogger line 257

Output of apache2ctl status:

Code:

Apache Server Status for localhost

Server Version: Apache/2.2.16 (Debian) DAV/2 mod_fcgid/2.3.6 PHP/
    5.3.3-7+squeeze3 with Suhosin-Patch mod_ruby/1.2.6 Ruby/1.8.7(2010-08-16)
    mod_ssl/2.2.16 OpenSSL/0.9.8o
Server Built: Mar 22 2011 21:14:10

-------------------------------------------------------------------------------

Current Time: Thursday, 11-Aug-2011 14:20:10 CEST
Restart Time: Thursday, 11-Aug-2011 14:14:06 CEST
Parent Server Generation: 1
Server uptime: 6 minutes 3 seconds
Total accesses: 0 - Total Traffic: 0 kB
CPU Usage: u0 s0 cu0 cs0
0 requests/sec - 0 B/second -
1 requests currently being processed, 4 idle workers

_W___...........................................................
................................................................
................................................................
................................................................

Scoreboard Key:
"_" Waiting for Connection, "S" Starting up, "R" Reading Request,
"W" Sending Reply, "K" Keepalive (read), "D" DNS Lookup,
"C" Closing connection, "L" Logging, "G" Gracefully finishing,
"I" Idle cleanup of worker, "." Open slot with no current process

A reinstall of ISPConfig didn't solve the problem.

@jfried:

Code:

(98)Address already in use: make_sock: could not bind to address [::]:80
(98)Address already in use: make_sock: could not bind to address 0.0.0.0:80
no listening sockets available, shutting down
Unable to open logs
Action '-X' failed.
The Apache error log may have more information.

No more info in the error log though.

I will post a coredump later.

Martijn

 

show me: apache2ctl -S

 

Just configure your database connection to use the ip "127.0.0.1" and not "localhost". Then the connection should work. (if you have sufficient rights to access it)

 

apache2ctl -S output:

Code:

VirtualHost configuration:
wildcard NameVirtualHosts and _default_ servers:
_default_:8081      server1.mssweb.nl (/etc/apache2/sites-enabled/000-apps.vhost:10)
*:8080                 is a NameVirtualHost
         default server server1.mssweb.nl (/etc/apache2/sites-enabled/000-ispconfig.vhost:10)
         port 8080 namevhost server1.mssweb.nl (/etc/apache2/sites-enabled/000-ispconfig.vhost:10)
*:80                   is a NameVirtualHost
         default server server1.mssweb.nl (/etc/apache2/sites-enabled/000-default:1)
         port 80 namevhost server1.mssweb.nl (/etc/apache2/sites-enabled/000-default:1)
Syntax OK

 

Looks ok ..

i'm getting a "It works!" @ http://server1.mssweb.nl/

 

Yes, I know. The Squirrelmail login also works. But ISPConfig3 doesn't work.

Judging on the error log, problem must be somewhere in the MySQL and/or Apache2 configuration.

 

Try logging in with ispconfig credentials from cli with:

Code:

mysql -u ispconfig -p

And enter the password that you can find in the file:

Code:

/usr/local/ispconfig/interface/lib/config.inc.php

 

Mark,

Doesn't work...:

Code:

ERROR 1045 (28000): Access denied for user 'ispconfig'@'localhost' (using password: YES)

 

Then there's your problem

Get the password again:

Code:

grep -i db_password /usr/local/ispconfig/interface/lib/config.inc.php

Set the password:

Code:

mysql -u root -p
mysql> update mysql.user set password=PASSWORD("<PASSWORD>") where User='ispconfig';
mysql> flush privileges;
mysql> quit