Hi everybody I guess I've a very small problem lying somewhere. My primary domain is https://zaawi.co.uk and I installed ispconfig3 on port 8080, https://zaawi.co.uk:8080/ It was working for last 4-5 months and suddenly stopped working. The problem is only in interface doesn't open and shows 'page not available error' My hosted domains are working fine and I can access database using ssh and files using sftp. Can anybody help me with this? Please let me know if I need to provide more information. Kind reagards Shahid
Please post the exact error.message from apache error.log. Did you edit any apache config files or did you install any apache modules since you accessed ispconfig the last time sucessfully?
Hi, Thanks for your reply. I actually don't get any error on error.log I haven't edit any apache config files at all for a while. However, when the interface stopped working, I tried to access using ssh and saw that 46 packages can be updated. and 31 updates are security updates. I tried to update the server and It didn't update either (if the problem is relevant somehow). As I said, my domains are working fine and I can access the database too. Please let me know If I can provide more information Thanks
Thats quite unusual and might be related. Which errors did you get when you tried to install the updates?
When I login using ssh, Linux server1.zaawi.co.uk 3.6.5-linode47 #1 SMP Sun Nov 4 12:51:35 EST 2012 i686 GNU/Linux Ubuntu 10.04.4 LTS Welcome to Ubuntu! * Documentation: https://help.ubuntu.com/ 49 packages can be updated. 34 updates are security updates. Then root@server1:~# sudo apt-get update Get:1 http://security.ubuntu.com lucid-security Release.gpg [198B] Ign http://security.ubuntu.com/ubuntu/ lucid-security/main Translation-en_US Ign http://security.ubuntu.com/ubuntu/ lucid-security/restricted Translation-en_US Ign http://security.ubuntu.com/ubuntu/ lucid-security/universe Translation-en_US Ign http://security.ubuntu.com/ubuntu/ lucid-security/multiverse Translation-en_US Get:2 http://security.ubuntu.com lucid-security Release [57.3kB] Get:3 http://security.ubuntu.com lucid-security/main Packages [469kB] Get:4 http://security.ubuntu.com lucid-security/restricted Packages [2,867B] Get:5 http://security.ubuntu.com lucid-security/main Sources [133kB] Get:6 http://security.ubuntu.com lucid-security/restricted Sources [1,267B] Get:7 http://security.ubuntu.com lucid-security/universe Packages [140kB] Get:8 http://security.ubuntu.com lucid-security/universe Sources [43.4kB] Hit http://us.archive.ubuntu.com lucid Release.gpg Ign http://us.archive.ubuntu.com/ubuntu/ lucid/main Translation-en_US Ign http://us.archive.ubuntu.com/ubuntu/ lucid/restricted Translation-en_US Ign http://us.archive.ubuntu.com/ubuntu/ lucid/universe Translation-en_US Ign http://us.archive.ubuntu.com/ubuntu/ lucid/multiverse Translation-en_US Hit http://us.archive.ubuntu.com lucid-updates Release.gpg Ign http://us.archive.ubuntu.com/ubuntu/ lucid-updates/main Translation-en_US Ign http://us.archive.ubuntu.com/ubuntu/ lucid-updates/restricted Translation-en_US Ign http://us.archive.ubuntu.com/ubuntu/ lucid-updates/universe Translation-en_US Ign http://us.archive.ubuntu.com/ubuntu/ lucid-updates/multiverse Translation-en_US Get:9 http://security.ubuntu.com lucid-security/multiverse Packages [5,360B] Get:10 http://security.ubuntu.com lucid-security/multiverse Sources [2,337B] Hit http://us.archive.ubuntu.com lucid Release Hit http://us.archive.ubuntu.com lucid-updates Release Hit http://us.archive.ubuntu.com lucid/main Packages Hit http://us.archive.ubuntu.com lucid/restricted Packages Hit http://us.archive.ubuntu.com lucid/main Sources Hit http://us.archive.ubuntu.com lucid/restricted Sources Hit http://us.archive.ubuntu.com lucid/universe Packages Hit http://us.archive.ubuntu.com lucid/universe Sources Hit http://us.archive.ubuntu.com lucid/multiverse Packages Hit http://us.archive.ubuntu.com lucid/multiverse Sources Hit http://us.archive.ubuntu.com lucid-updates/main Packages Hit http://us.archive.ubuntu.com lucid-updates/restricted Packages Hit http://us.archive.ubuntu.com lucid-updates/main Sources Hit http://us.archive.ubuntu.com lucid-updates/restricted Sources Hit http://us.archive.ubuntu.com lucid-updates/universe Packages Hit http://us.archive.ubuntu.com lucid-updates/universe Sources Hit http://us.archive.ubuntu.com lucid-updates/multiverse Packages Hit http://us.archive.ubuntu.com lucid-updates/multiverse Sources Fetched 855kB in 0s (1,366kB/s) Reading package lists... Done And when try to upgrade root@server1:~# sudo apt-get upgrade Reading package lists... Done Building dependency tree Reading state information... Done The following packages will be upgraded: apache2 apache2-doc apache2-mpm-prefork apache2-suexec apache2-utils apache2.2-bin apache2.2-common gnupg gnupg-curl gpgv icedtea-6-jre-cacao icedtea-netx libc-bin libc-dev-bin libc6 libc6-dev libc6-i686 libcap2 libcups2 libcupsimage2 libglib2.0-0 libmysqlclient16 libperl5.10 libpq5 libproxy0 libtiff4 libxml2 linux-libc-dev lsb-base lsb-release mysql-client mysql-client-5.1 mysql-client-core-5.1 mysql-common mysql-server mysql-server-5.1 mysql-server-core-5.1 openjdk-6-jdk openjdk-6-jre openjdk-6-jre-headless openjdk-6-jre-lib perl perl-base perl-modules sudo vim vim-common vim-nox vim-runtime 49 upgraded, 0 newly installed, 0 to remove and 0 not upgraded. Need to get 2,219kB/105MB of archives. After this operation, 221kB disk space will be freed. Do you want to continue [Y/n]? y Get:1 http://us.archive.ubuntu.com/ubuntu/ lucid-updates/main linux-libc-dev 2.6.32-45.102 [865kB] Get:2 http://us.archive.ubuntu.com/ubuntu/ lucid-updates/main gpgv 1.4.10-2ubuntu1.2 [206kB] Get:3 http://us.archive.ubuntu.com/ubuntu/ lucid-updates/main gnupg 1.4.10-2ubuntu1.2 [1,073kB] Get:4 http://us.archive.ubuntu.com/ubuntu/ lucid-updates/main gnupg-curl 1.4.10-2ubuntu1.2 [75.5kB] Fetched 2,219kB in 2s (1,039kB/s) Reading changelogs... Done apache2 (2.2.15-1) unstable; urgency=low * This release adds and enables mod_reqtimeout, which limits the time Apache waits for a client to send a complete request. This helps to mitigate against certain denial of service attacks. In case of problems with slow clients, the timeout values can be adjusted in /etc/apache2/mods-available/reqtimeout.conf , or the module can be disabled with "a2dismod reqtimeout". -- Chuck Short <[email protected]> Tue, 13 Apr 2010 09:09:34 -0400 /tmp/tmprTlrQ6 (END) at this point I can't do anything else, I have to quit it and open cmd again as per the warning used 'a2dismod reqtimeout' to disable timeout update things. When I login again I see that same message Linux server1.zaawi.co.uk 3.6.5-linode47 #1 SMP Sun Nov 4 12:51:35 EST 2012 i686 GNU/Linux Ubuntu 10.04.4 LTS Welcome to Ubuntu! * Documentation: https://help.ubuntu.com/ 49 packages can be updated. 34 updates are security updates. Please let me know if I can give you more details Regards
Hi Falko The output for netstat -tap Active Internet connections (servers and established) Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name tcp 0 0 localhost.localdo:10023 *:* LISTEN 2292/postgrey.pid - tcp 0 0 localhost.localdo:10024 *:* LISTEN 2282/amavisd (maste tcp 0 0 *:9001 *:* LISTEN 2973/perl tcp 0 0 localhost.localdo:10025 *:* LISTEN 2838/master tcp 0 0 *:mysql *:* LISTEN 2094/mysqld tcp 0 0 localhost.localdo:spamd *:* LISTEN 2297/spamd.pid tcp 0 0 *:ftp *:* LISTEN 2851/pure-ftpd (SER tcp 0 0 server1.zaawi.co:domain *:* LISTEN 2118/named tcp 0 0 localhost.locald:domain *:* LISTEN 2118/named tcp 0 0 *:ssh *:* LISTEN 2225/sshd tcp 0 0 *:smtp *:* LISTEN 2838/master tcp 0 0 localhost.localdoma:953 *:* LISTEN 2118/named tcp 1 0 localhost.localdo:46722 localhost.localdo:mysql CLOSE_WAIT 2298/amavisd (ch6-a tcp 1 0 localhost.localdo:46720 localhost.localdo:mysql CLOSE_WAIT 2299/amavisd (ch6-a tcp 0 240 server1.zaawi.co.uk:ssh 78-105-75-232.zon:58051 ESTABLISHED 859/0 tcp6 0 0 [::]:imaps [::]:* LISTEN 2713/couriertcpd tcp6 0 0 [::]op3s [::]:* LISTEN 2747/couriertcpd tcp6 0 0 [::]op3 [::]:* LISTEN 2727/couriertcpd tcp6 0 0 [::]:imap2 [::]:* LISTEN 2693/couriertcpd tcp6 0 0 [::]:http-alt [::]:* LISTEN 4636/apache2 tcp6 0 0 [::]:www [::]:* LISTEN 4636/apache2 tcp6 0 0 [::]:tproxy [::]:* LISTEN 4636/apache2 tcp6 0 0 [::]:ftp [::]:* LISTEN 2851/pure-ftpd (SER tcp6 0 0 [::]:domain [::]:* LISTEN 2118/named tcp6 0 0 [::]:ssh [::]:* LISTEN 2225/sshd tcp6 0 0 ip6-localhost:953 [::]:* LISTEN 2118/named tcp6 0 0 [::]:https [::]:* LISTEN 4636/apache2 When I restart apache * Restarting web server apache2 [Fri Jan 11 15:58:04 2013] [warn] NameVirtualHost 178.79.190.228:443 has no VirtualHosts ... waiting [Fri Jan 11 15:58:05 2013] [warn] NameVirtualHost 178.79.190.228:443 has no VirtualHosts [ OK ] These warning are there from the beginning. Basically, I manually setup the server at first including commercial ssl installation from go daddy. Then we decided to have a control panel and bought support from ispconfig to install ispconfig3. Since then these warnings are there but interface was working (so I didn't bother) as I mentioned and only stopped 4/5 days ago. Please let me know if you need more info. Many Thanks
According to the netstat output, Apache is listening on port 8080, so ISPConfig should load: Code: tcp6 0 0 [::]:http-alt [::]:* LISTEN 4636/apache2 Did you check the Apache logs?
Well these lines are repeating there (possibly needs update) PHP Deprecated: Comments starting with '#' are deprecated in /etc/php5/cgi/conf.d/imagick.ini on line 1 in Unknown on line 0 PHP Deprecated: Comments starting with '#' are deprecated in /etc/php5/cgi/conf.d/imap.ini on line 1 in Unknown on line 0 PHP Deprecated: Comments starting with '#' are deprecated in /etc/php5/cgi/conf.d/mcrypt.ini on line 1 in Unknown on line 0 Does this line sense anything [Sun Jan 13 05:31:43 2013] [notice] mod_fcgid: call /var/www/zaawi.co.uk/web/index.php with wrapper /var/www/php-fcgi-scripts/web1/.php-fcgi-starter I checked /var/log/apache2/error.log and didn't see anything else particular on /var/log/apache2/access.log there are so many entries of following line 127.0.0.1 - - [13/Jan/2013:22:00:02 +0000] "GET / HTTP/1.1" 200 453 "-" "Mozilla/5.0 (ISPConfig monitor)" Thanks