Hi, My server runs on latest ISPconfig version with Apache, Mysql and PHP of course.. I have more than one site on the server, static HTML, Joomla and Prestashop sites. I can't install any addon on Joomla or prestashop. When I try that, I get this error on both cases: On all my sites, I am using Fast-CGI with SuEXEC ticked. Any help ? Kareem.
please, run Code: tail -f /var/www/yourdomain.com/log/error.log and show us the output. Simple reasons: 1) If it's going about joomla, it could be /tmp directory permissions. 2) You have wrong timeout settings at your server
Thank you for your reply. I tailed the log and first it gave an error about the favicon.ico missing and I fixed that by uploading a favicon, then it gave another error: [Tue Mar 19 22:30:40 2013] [error] [client 82.37.187.108] File does not exist: /var/www/mydomain/web/favicon.ico [Tue Mar 19 22:30:40 2013] [error] [client 82.37.187.108] File does not exist: /var/www/mydomain/web/favicon.ico [Tue Mar 19 22:31:55 2013] [warn] [client 82.37.187.108] mod_fcgid: HTTP request length 133918 (so far) exceeds MaxRequestLen (131072), referer: http://mydomain/administrator/index.php?option=com_installer If this is a timeout, I'm not sure how to change that. I'll keep looking and hope someone can shorten my looking time
It appears that I needed to increase the filesize upload to the server as it was limited to 2M. Thanks to this guide I managed to get it working!. Thanks for the advise to check the log file, don't know why I never thought of that. Kareem.
