The dot at the end of mydomain.com is missing. If a value of a dns records is a fully qualified doain name, then it has to end with a dot.
Thank You Till! DNS settings worked, however I see: "Welcome to your website!" This is the default index page of your website. I'm trying to make mydomain.com/osticket show as support.mydomain.com (see screenshotof my Subdomain Vhost page) anything I'm missing here?
I see. However, why do I see "Welcome to your website!" instead of contents of mydomain.com/osticket under support.mydomain.com?
I was trying to make a subdomain (vhost) for an existing web site (i.e. mydoman.com). I installed OsTicket in subfolder of mydomain.com (/web/osticket) and would like to use subdomain http://support.mydomain.com/ instead of http://mydomain.com/osticket I followed instructions from the new ISPConfig3 manual. I made subdomain (vhost) and entered web folder "osticket" (see post #5 for screenshot) Does anyone know why this setup doesn't work?
I've added web folder web/osticket however, I still see "Welcome to your website!". This is my subdomain (vhost)
its good to know.. that /web/ folder its like the 'public_html' or 'www' in some hosts. its your own private 'www' folder to each 'website' you create so if you wanna make the content of /web/osticket/ default try this cd /path_to_/web/ web# mv osticket/* ./ and the dns entry cname 'support' to "mydomain." to make it work.
