Problems accessing Awstats

Hello,

I have a problem when trying to access Awstats on my website at www.my_website.com/stats.

After entering username and password (whatever I enter) I receive an ERROR 500 message.

Then I looked at error_log file and there is the following message in it:

(2)No such file or directory: Could not open password file: /var/www/clients/client1/web3/web/stats/.htpasswd_stats

And in fact I noticed there is no ".htpasswd_stats" file in that folder. So I tried to create it and putting a text like "my_username:my_password" in it.

After that, if I enter the above username and password it doesn't let me access at all, and logs now show this message:

user my_user: authentication failure for "/stats": Password Mismatch

What's wrong in here? How can I access Awstats?

Thank you.

Roberto

 

Thank you I didn't noticed that tab.

But now there are new problems:

I set username and password in ispconfig and after entering them on www.my_website.com/stats (I don't know why it asks for them twice), a grey bar appears on top of the page with text "Jump to previous stats: 2013-10" and the rest of page is the normal website homepage, no awstats page appears, just the grey bar on top and the website homepage.

Why?

Thank you.

Roberto

 

Hi,

that sounds a bit like my problem in thread: http://www.howtoforge.com/forums/showthread.php?t=63367

 

Finally I got it solved.

I just have to wait the next day after setting username and password for statistics.

Maybe it needs to have data of at least one day to start working.

Thank you.

Roberto

 

OK, then I have a different problem