My ISPConfig 3.0.5.3 installation on CentOS 6.5 (i686-32-bit) is not creating the users, or their respective user homes, when I create the client accounts in the admin panel. I have attached two files; the server delf check and server debug log. I can't see anything to indicate the cause, although I'm a newb to ISPConfig and fairly new to Linux. Any help would be appreciated. **EDITED** This is preventing me from being able to FTP into my client account. I receive the following error, client-side; Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ---------- Response: 220-You are user number 1 of 50 allowed. Response: 220-Local time is now 12:48. Server port: 21. Response: 220-This is a private system - No anonymous login Response: 220-IPv6 connections are also welcome on this server. Response: 220 You will be disconnected after 15 minutes of inactivity. Command: AUTH TLS Response: 234 AUTH TLS OK. Status: Initializing TLS... Status: Verifying certificate... Command: USER test4 Status: TLS/SSL connection established. Response: 331 User test4 OK. Password required Command: PASS ******** Response: 530 Login authentication failed Error: Critical error Error: Could not connect to server
Thats ok, your server is working fine. A client is a virtual user in ispconfig to configure limts and provide a login for yur client to the controlpanel, so it does not need anything to be created on the shell for a client. A directory and shell user for the site gets added when you add a website.
Till, Appreciate the quick response. I guess I should have mentioned that I'm not able to ftp in to these client's I create. When I attempt FTP connection; Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ---------- Response: 220-You are user number 1 of 50 allowed. Response: 220-Local time is now 12:48. Server port: 21. Response: 220-This is a private system - No anonymous login Response: 220-IPv6 connections are also welcome on this server. Response: 220 You will be disconnected after 15 minutes of inactivity. Command: AUTH TLS Response: 234 AUTH TLS OK. Status: Initializing TLS... Status: Verifying certificate... Command: USER test4 Status: TLS/SSL connection established. Response: 331 User test4 OK. Password required Command: PASS ******** Response: 530 Login authentication failed Error: Critical error Error: Could not connect to server
Off course, as a client is not a FTP user. You missed to create a website and then a ftp user and with this FT user, you can login with ftp. Like I explained above, a client is a controlpanel login in ispconfig, its neither a FTp nor ssh account.
I have an FTP account created and am unable to connect. Under the FTP user account options I see a "/var/www/clients/client8/web1" for the Directory option. When I attempt to locate that directory using root access to shell, there is no clients folder uner /var/www.
drwxr-xr-x. 28 root root 4096 Feb 20 00:35 . dr-xr-xr-x. 25 root root 4096 Feb 20 09:35 .. drwxr-xr-x. 2 root root 4096 Feb 19 13:12 account drwxr-x--- 2 root root 4096 Feb 20 00:30 backup drwxr-xr-x. 16 root root 4096 Feb 19 22:36 cache drwxr-xr-x. 2 root root 4096 Feb 19 16:10 crash drwxr-xr-x. 2 root root 4096 Nov 22 07:28 cvs drwxr-xr-x. 3 root root 4096 Feb 19 13:12 db drwxr-xr-x. 3 root root 4096 Feb 19 13:12 empty drwxr-xr-x 2 root root 4096 Mar 15 2011 ftp drwxr-xr-x. 2 root root 4096 Sep 23 2011 games drwxr-xr-x. 41 root root 4096 Feb 19 23:11 lib drwxr-xr-x. 2 root root 4096 Sep 23 2011 local drwxrwxr-x. 6 root lock 4096 Feb 20 09:36 lock drwxr-xr-x. 15 root root 4096 Feb 20 09:35 log lrwxrwxrwx. 1 root root 10 Feb 19 13:00 mail -> spool/mail drwxr-x--- 6 root named 4096 Feb 19 23:23 named drwxr-xr-x. 2 root root 4096 Sep 23 2011 nis drwxr-xr-x. 2 root root 4096 Sep 23 2011 opt drwxr-xr-x. 2 root root 4096 Sep 23 2011 preserve drwxr-xr-x. 33 root root 4096 Feb 20 09:37 run drwxr-xr-x 56 ispconfig ispconfig 4096 Feb 20 00:43 softaculous drwx------ 2 apache apache 4096 Feb 20 00:57 softtmp drwxr-xr-x 2 apache apache 4096 Feb 20 00:17 softwww drwxr-xr-x. 15 root root 4096 Feb 19 23:11 spool drwxrwxrwt. 4 root root 4096 Feb 19 23:47 tmp drwx------ 3 vmail vmail 4096 Feb 19 23:23 vmail drwxr-xr-x 10 root root 4096 Feb 20 00:07 www drwxr-xr-x. 3 root root 4096 Feb 19 13:06 yp
Thats ok so far as ww is not a symlink. Please disable the ispconfig cronjob as described in the debug guide, then create a new website in ispconfig and then run: /usr/local/ispconfig/server/server.sh
[root@mx1 var]# /usr/local/ispconfig/server/server.sh 20.02.2014-13:23 - DEBUG - Set Lock: /usr/local/ispconfig/server/temp/.ispconfig_lock 20.02.2014-13:23 - DEBUG - Found 17 changes, starting update process. 20.02.2014-13:23 - DEBUG - Calling function 'ssl' from plugin 'apache2_plugin' raised by event 'web_domain_insert'. 20.02.2014-13:23 - DEBUG - Calling function 'insert' from plugin 'apache2_plugin' raised by event 'web_domain_insert'. 20.02.2014-13:23 - DEBUG - Adding the group: client8 useradd: warning: the home directory already exists. Not copying any file from skel directory into it. 20.02.2014-13:23 - DEBUG - Adding the user: web1 20.02.2014-13:23 - DEBUG - Creating symlink: ln -s /var/www/clients/client8/web1/ /var/www/bidingerfamily.com 20.02.2014-13:23 - DEBUG - Creating symlink: ln -s /var/www/clients/client8/web1/ /var/www/clients/client8/bidingerfamily.com 20.02.2014-13:23 - DEBUG - exec: chown -R web1:client8 /var/www/clients/client8/web1/web 20.02.2014-13:23 - DEBUG - exec: chown web1:client8 /var/www/clients/client8/web1/web 20.02.2014-13:23 - DEBUG - exec: usermod --groups sshusers web1 2>/dev/null 20.02.2014-13:23 - DEBUG - Creating fastcgi starter script directory: /var/www/php-fcgi-scripts/web1/ 20.02.2014-13:23 - DEBUG - Creating fastcgi starter script: /var/www/php-fcgi-scripts/web1/.php-fcgi-starter 20.02.2014-13:23 - DEBUG - Writing the vhost file: /etc/httpd/conf/sites-available/bidingerfamily.com.vhost 20.02.2014-13:23 - DEBUG - Creating symlink: /etc/httpd/conf/sites-enabled/100-bidingerfamily.com.vhost->/etc/httpd/conf/sites-available/bidingerfamily.com.vhost 20.02.2014-13:23 - DEBUG - Apache status is: running 20.02.2014-13:23 - DEBUG - Calling function 'restartHttpd' from module 'web_module'. 20.02.2014-13:23 - DEBUG - Apache restart return value is: 0 20.02.2014-13:23 - DEBUG - Apache online status after restart is: running 20.02.2014-13:23 - DEBUG - Processed datalog_id 203 20.02.2014-13:23 - DEBUG - Processed datalog_id 204 20.02.2014-13:23 - DEBUG - Processed datalog_id 205 20.02.2014-13:23 - DEBUG - Calling function 'ssl' from plugin 'apache2_plugin' raised by event 'web_domain_update'. 20.02.2014-13:23 - DEBUG - Calling function 'update' from plugin 'apache2_plugin' raised by event 'web_domain_update'. 20.02.2014-13:23 - DEBUG - Creating fastcgi starter script: /var/www/php-fcgi-scripts/web1/.php-fcgi-starter 20.02.2014-13:23 - DEBUG - Writing the vhost file: /etc/httpd/conf/sites-available/bidingerfamily.com.vhost 20.02.2014-13:23 - DEBUG - Apache status is: running 20.02.2014-13:23 - DEBUG - Calling function 'restartHttpd' from module 'web_module'. 20.02.2014-13:23 - DEBUG - Apache restart return value is: 0 20.02.2014-13:23 - DEBUG - Apache online status after restart is: running 20.02.2014-13:23 - DEBUG - Processed datalog_id 206 20.02.2014-13:23 - DEBUG - Calling function 'insert' from plugin 'ftpuser_base_plugin' raised by event 'ftp_user_insert'. 20.02.2014-13:23 - DEBUG - Processed datalog_id 207 20.02.2014-13:23 - DEBUG - Calling function 'ftp_user_delete' from plugin 'apache2_plugin' raised by event 'ftp_user_delete'. 20.02.2014-13:23 - DEBUG - Calling function 'delete' from plugin 'ftpuser_base_plugin' raised by event 'ftp_user_delete'. 20.02.2014-13:23 - DEBUG - Ftpuser: deleted. 20.02.2014-13:23 - DEBUG - Processed datalog_id 208 20.02.2014-13:23 - DEBUG - Calling function 'insert' from plugin 'ftpuser_base_plugin' raised by event 'ftp_user_insert'. 20.02.2014-13:23 - DEBUG - Processed datalog_id 209 20.02.2014-13:23 - DEBUG - Calling function 'ftp_user_delete' from plugin 'apache2_plugin' raised by event 'ftp_user_delete'. 20.02.2014-13:23 - DEBUG - Calling function 'delete' from plugin 'ftpuser_base_plugin' raised by event 'ftp_user_delete'. 20.02.2014-13:23 - DEBUG - Ftpuser: deleted. 20.02.2014-13:23 - DEBUG - Processed datalog_id 210 20.02.2014-13:23 - DEBUG - Calling function 'insert' from plugin 'ftpuser_base_plugin' raised by event 'ftp_user_insert'. 20.02.2014-13:23 - DEBUG - Processed datalog_id 211 20.02.2014-13:23 - DEBUG - Calling function 'ftp_user_delete' from plugin 'apache2_plugin' raised by event 'ftp_user_delete'. 20.02.2014-13:23 - DEBUG - Calling function 'delete' from plugin 'ftpuser_base_plugin' raised by event 'ftp_user_delete'. 20.02.2014-13:23 - DEBUG - Ftpuser: deleted. 20.02.2014-13:23 - DEBUG - Processed datalog_id 212 20.02.2014-13:23 - DEBUG - Calling function 'insert' from plugin 'ftpuser_base_plugin' raised by event 'ftp_user_insert'. 20.02.2014-13:23 - DEBUG - Processed datalog_id 213 20.02.2014-13:23 - DEBUG - Calling function 'ftp_user_delete' from plugin 'apache2_plugin' raised by event 'ftp_user_delete'. 20.02.2014-13:23 - DEBUG - Calling function 'delete' from plugin 'ftpuser_base_plugin' raised by event 'ftp_user_delete'. 20.02.2014-13:23 - DEBUG - Ftpuser: deleted. 20.02.2014-13:23 - DEBUG - Processed datalog_id 214 20.02.2014-13:23 - DEBUG - Calling function 'insert' from plugin 'ftpuser_base_plugin' raised by event 'ftp_user_insert'. 20.02.2014-13:23 - DEBUG - Processed datalog_id 215 20.02.2014-13:23 - DEBUG - Processed datalog_id 216 20.02.2014-13:23 - DEBUG - Processed datalog_id 217 20.02.2014-13:23 - DEBUG - Calling function 'ssl' from plugin 'apache2_plugin' raised by event 'web_domain_insert'. 20.02.2014-13:23 - DEBUG - Calling function 'insert' from plugin 'apache2_plugin' raised by event 'web_domain_insert'. useradd: warning: the home directory already exists. Not copying any file from skel directory into it. 20.02.2014-13:23 - DEBUG - Adding the user: web2 20.02.2014-13:23 - DEBUG - Creating symlink: ln -s /var/www/clients/client8/web2/ /var/www/rbitnet.com 20.02.2014-13:23 - DEBUG - Creating symlink: ln -s /var/www/clients/client8/web2/ /var/www/clients/client8/rbitnet.com 20.02.2014-13:23 - DEBUG - exec: chown -R web2:client8 /var/www/clients/client8/web2/web 20.02.2014-13:23 - DEBUG - exec: chown web2:client8 /var/www/clients/client8/web2/web 20.02.2014-13:23 - DEBUG - exec: usermod --groups sshusers web2 2>/dev/null 20.02.2014-13:23 - DEBUG - Creating fastcgi starter script directory: /var/www/php-fcgi-scripts/web2/ 20.02.2014-13:23 - DEBUG - Creating fastcgi starter script: /var/www/php-fcgi-scripts/web2/.php-fcgi-starter 20.02.2014-13:23 - DEBUG - Writing the vhost file: /etc/httpd/conf/sites-available/rbitnet.com.vhost 20.02.2014-13:23 - DEBUG - Creating symlink: /etc/httpd/conf/sites-enabled/100-rbitnet.com.vhost->/etc/httpd/conf/sites-available/rbitnet.com.vhost 20.02.2014-13:23 - DEBUG - Apache status is: running 20.02.2014-13:23 - DEBUG - Calling function 'restartHttpd' from module 'web_module'. 20.02.2014-13:23 - DEBUG - Apache restart return value is: 0 20.02.2014-13:23 - DEBUG - Apache online status after restart is: running 20.02.2014-13:23 - DEBUG - Processed datalog_id 218 20.02.2014-13:23 - DEBUG - Calling function 'insert' from plugin 'ftpuser_base_plugin' raised by event 'ftp_user_insert'. 20.02.2014-13:23 - DEBUG - Processed datalog_id 219 20.02.2014-13:23 - DEBUG - Remove Lock: /usr/local/ispconfig/server/temp/.ispconfig_lock finished.
OK....weird. NOW I see a clients folder and all the appropriate folders for that client! AND...FTP WORKS! Not sure what did it.
I guess i know what you did: 1) You added a client. as you expected that this will create some kind of directory on the shell, you enabled debugging in ispconfig and disabled the ispconfig cronjob. 2) ispconfig could not process any further actions, as you disabled the cronjob in the root crontab, so the website, ftp user etc. that you added were not created. 3) now you run the script for debug purposes manually again, so it created all the missing items on the shell. so to finally solve your problem, dont forget to activate the cronjob again
