403 Forbidden every site after update ISPConfig

Discussion in 'Installation/Configuration' started by nikos, Aug 13, 2015.

  1. nikos

    nikos New Member

    Hello,

    I've just updated ISPConfig to last version (p8) and after the update every site on server get the 403 forbidden.
    error log from apache:
    Code:
    Failed loading /usr/lib/php5/20100525/xcache.so:  /usr/lib/php5/20100525/xcache.so: cannot open shared object file: No such file or directory
    Failed loading /usr/lib/php5/20100525/xcache.so:  /usr/lib/php5/20100525/xcache.so: cannot open shared object file: No such file or directory
    [Thu Aug 13 12:01:02.012220 2015] [authz_core:error] [pid 1184] [client ::1:50798] AH01630: client denied by server configuration: /var/www/
    [Thu Aug 13 12:02:02.097290 2015] [authz_core:error] [pid 1479] [client ::1:50835] AH01630: client denied by server configuration: /var/www/
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    The errors indicate that you updated the OS as well and not just ispconfig. e.g. the xcache module is loaded in your php.ini, but the .so file is missing. An ispconfig update does not alter the config of the websites, so it is very unlikely that the failing sites are related to an ispconfig update.
     
  3. nikos

    nikos New Member

    I did update the openssl libs today also BUT the sites was working correct. After updating ISPConfig started not working. How can I fix the .so file that is missing? I'm on jessie

    That's what I updated
    Code:
    Inst libgnutlsxx28 [3.3.8-6+deb8u1] (3.3.8-6+deb8u2 Debian-Security:8/stable [amd64]) []
    Inst libgnutls-openssl27 [3.3.8-6+deb8u1] (3.3.8-6+deb8u2 Debian-Security:8/stable [amd64]) []
    Inst libgnutls-deb0-28 [3.3.8-6+deb8u1] (3.3.8-6+deb8u2 Debian-Security:8/stable [amd64])
    
    BUT as I mentioned everything was working correct before updating ISPConfig
     
    Last edited: Aug 13, 2015
  4. till

    till Super Moderator Staff Member ISPConfig Developer

    The ispconfig update restarts the services, so it might be that the issue happened long before and is not related to ispconfig you recognized it now.

    Try to reinstall the xcache module with:

    apt-get install --reinstall php5-xcache
     
  5. nikos

    nikos New Member

    I did fix the .so issue but still I get 403 forbidden. My apache version is 2.4.10
     
  6. till

    till Super Moderator Staff Member ISPConfig Developer

    Which exact error message do you get in the error.log file of an affected website?
     
  7. nikos

    nikos New Member

    this
    Code:
    [Thu Aug 13 12:02:02.097290 2015] [authz_core:error] [pid 1479] [client ::1:50835] AH01630: client denied by server configuration: /var/www/
    in every site
     
  8. till

    till Super Moderator Staff Member ISPConfig Developer

    try to download ispconfig tar.gz again, run update.php in the install sub folder and choose to reconfigure services during update.
     
  9. nikos

    nikos New Member

    Doesn't work.
    should I reconfigure permissions in master database too?
    Also I have this
     
    Last edited: Aug 13, 2015
  10. nikos

    nikos New Member

    Since I couldn't wait anymore to have a server serving nothing I took the decision to delete ALL content from apache2 folder and paste the previous day backup. Atm everything works...
    Seems that the update screwed up the things for me. If I can help somehow with the logs so you can debug in case happens to someone else tell me what you need.
     
    Last edited: Aug 13, 2015
  11. till

    till Super Moderator Staff Member ISPConfig Developer

    Compare the old and new config files to find the differences.
     

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