ispconfig 3.0x upg to 3.1.4 the admin panel keep loading.

Discussion in 'Installation/Configuration' started by Michael Leung, Jun 29, 2017.

  1. Michael Leung

    Michael Leung New Member

    Hi there,
    I just upgrade to 3.1.4, the upgrade process with no error. After that, I login the panel and all seems normal. But if I click on any button, the panel will load that page and keeping loading. If I press reload page, the page can show out as normal. But I still cannot amend or config anything because if I press any of it again, loading again.

    But my emails, web, dns, ftp all are fine to use. Now just cannot create new things or config anything.

    I tried:
    1. use php -q upgrade.php to force upgrade again with no luck.
    2. Use another server's ispconfig to overwrite this server's /var/local/ispconfig folder and copy back the config files, still loading.
    3. repair mysql database and nothing to repair.
    4. compare apache conf file with no diff.

    Please help. Thanks.
     

    Attached Files:

  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Try to delete the browser cache and cookies.
     
  3. Michael Leung

    Michael Leung New Member

    Dear Till,
    Tried before, no luck. I even use a new PC login that server still the same. Thanks.
     
  4. till

    till Super Moderator Staff Member ISPConfig Developer

    Take a look at the global apache error.log to see if you get any error messages there.
     
  5. Michael Leung

    Michael Leung New Member

    Dear Till,
    Thanks so much for your prompt reply. Below is my /var/log/httpd/error_log. Thanks.

    ----------------
    [Thu Jun 29 15:11:48 2017] [notice] suEXEC mechanism enabled (wrapper: /usr/sbin/suexec)
    [Thu Jun 29 15:11:48 2017] [warn] RSA server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
    [Thu Jun 29 15:11:48 2017] [warn] RSA server certificate CommonName (CN) `example.com' does NOT match server name!?
    [Thu Jun 29 15:11:48 2017] [notice] Digest: generating secret for digest authentication ...
    [Thu Jun 29 15:11:48 2017] [notice] Digest: done
    [Thu Jun 29 15:11:48 2017] [notice] mod_python: Creating 4 session mutexes based on 256 max processes and 0 max threads.
    [Thu Jun 29 15:11:48 2017] [notice] mod_python: using mutex_directory /tmp
    [Thu Jun 29 15:11:48 2017] [warn] RSA server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
    [Thu Jun 29 15:11:48 2017] [warn] RSA server certificate CommonName (CN) `example.com' does NOT match server name!?
    [Thu Jun 29 15:11:48 2017] [notice] Apache/2.2.15 (Unix) DAV/2 mod_fcgid/2.3.9 PHP/5.3.3 mod_python/3.3.1 Python/2.6.6 mod_ruby/1.3.0 Ruby/1.8.7(2013-06-27) mod_ssl/2.2.15 OpenSSL/1.0.1e-fips configured -- resuming normal operations
    [Thu Jun 29 15:12:07 2017] [error] [client 192.168.5.128] File does not exist: /var/www/ispconfig/login/dashboard, referer: https://192.168.30.100:8080/login/
    [Thu Jun 29 15:12:14 2017] [error] [client 192.168.5.128] File does not exist: /var/www/ispconfig/login/dashboard, referer: https://192.168.30.100:8080/login/index.php
    ---------------
     
  6. till

    till Super Moderator Staff Member ISPConfig Developer

    That's fine so far, the file does not exist errors are ok. Do you use any apache module like mod_evaise that might block connections?
     
  7. Michael Leung

    Michael Leung New Member

    Dear Till,
    I never touch apache conf by myself. And there's also some virtual site here and works very fine just like before. So, is it that problem? That's only ISPC config page got that problem. Anyway, below is my httpd.conf, hope you can find some hints there. Thanks so much.
    ---------------
    apachectl -M
    ----------------
    Loaded Modules:
    core_module (static)
    mpm_prefork_module (static)
    http_module (static)
    so_module (static)
    auth_basic_module (shared)
    auth_digest_module (shared)
    authn_file_module (shared)
    authn_alias_module (shared)
    authn_anon_module (shared)
    authn_dbm_module (shared)
    authn_default_module (shared)
    authz_host_module (shared)
    authz_user_module (shared)
    authz_owner_module (shared)
    authz_groupfile_module (shared)
    authz_dbm_module (shared)
    authz_default_module (shared)
    ldap_module (shared)
    authnz_ldap_module (shared)
    include_module (shared)
    log_config_module (shared)
    logio_module (shared)
    env_module (shared)
    ext_filter_module (shared)
    mime_magic_module (shared)
    expires_module (shared)
    deflate_module (shared)
    headers_module (shared)
    usertrack_module (shared)
    setenvif_module (shared)
    mime_module (shared)
    dav_module (shared)
    status_module (shared)
    autoindex_module (shared)
    info_module (shared)
    dav_fs_module (shared)
    vhost_alias_module (shared)
    negotiation_module (shared)
    dir_module (shared)
    actions_module (shared)
    speling_module (shared)
    userdir_module (shared)
    alias_module (shared)
    substitute_module (shared)
    rewrite_module (shared)
    proxy_module (shared)
    proxy_balancer_module (shared)
    proxy_ftp_module (shared)
    proxy_http_module (shared)
    proxy_ajp_module (shared)
    proxy_connect_module (shared)
    cache_module (shared)
    suexec_module (shared)
    disk_cache_module (shared)
    cgi_module (shared)
    version_module (shared)
    fcgid_module (shared)
    dnssd_module (shared)
    php5_module (shared)
    python_module (shared)
    ruby_module (shared)
    ssl_module (shared)
    suphp_module (shared)

    --------------------------
    apachectl -S
    --------------------------
    VirtualHost configuration:
    wildcard NameVirtualHosts and _default_ servers:
    _default_:8081 mail.cpo.bz (/etc/httpd/conf/sites-enabled/000-apps.vhost:9)
    *:8080 is a NameVirtualHost
    default server mail.cpo.bz (/etc/httpd/conf/sites-enabled/000-ispconfig.vhost:9)
    port 8080 namevhost mail.cpo.bz (/etc/httpd/conf/sites-enabled/000-ispconfig.vhost:9)
    *:443 is a NameVirtualHost
    default server mail.example.com (/etc/httpd/conf.d/ssl.conf:74)
    port 443 namevhost mail.example.com (/etc/httpd/conf.d/ssl.conf:74)
    *:80 is a NameVirtualHost
    default server example.bz (/etc/httpd/conf/sites-enabled/100-example.bz.vhost:7)
    port 80 namevhost example.bz (/etc/httpd/conf/sites-enabled/100-example.bz.vhost:7)
    alias www.example.bz
    port 80 namevhost www.example.com.hk (/etc/httpd/conf/sites-enabled/100-www.example.com.hk.vhost:7)
     
  8. Michael Leung

    Michael Leung New Member

    Dear Till,
    Somehow I copied the other server's php.ini and the problem gone. It goes normal all the way. Thanks for your help!!!!
    But sorry that I made the mistake and covered the problem one. So, cannot compare it.
     
  9. till

    till Super Moderator Staff Member ISPConfig Developer

    Good to hear that you could fix it!
     

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