webmails can't login after update

Discussion in 'Installation/Configuration' started by yoplait, Aug 13, 2017.

  1. yoplait

    yoplait Member

    Hi there,
    I have a problem since this morning. I updated Ispconfig from 3.1.5 to 3.1.6, but also my debian jessie as usual (list of packages below).
    I think since that, I can't connect to my roundcube webmail anymore. I tried to reconfigure roundcube, but couldn't change anything. the only log I can find is this one, in the roundcube's logs :
    Code:
    [13-Aug-2017 22:28:19 +0200]: <erdvmt2n> IMAP Error: Login failed for [email protected] from *.*.*.*. LOGIN: STARTTLS required in /var/www/clients/client33/web22/web/roundcube/program/lib/Roundcube/rcube_imap.php on line 196 (POST /roundcube/?_task=login&_action=login)
    (but i could not be the problem too... :( )

    I tried to install another webmail (rainloop), but this is exactly the same problem... No login possibility.

    I tried to search about bind or mysql server, but they don't seem to be changed. I restarted all the servers I could suspect, like courier-imap-ssl, or authdaemon, apache, mysql, bind, etc... But nothing changed. I really don't know if it's about the ispconfig update or the debian's one, but after all the day trying to figure it out, I try to ask some help here...

    Here is the aptitude packages list :
    Code:
    ===============================================================================
    [MIS A JOUR] base-files:amd64 8+deb8u8 -> 8+deb8u9
    [MIS A JOUR] bind9:amd64 1:9.9.5.dfsg-9+deb8u12 -> 1:9.9.5.dfsg-9+deb8u13
    [MIS A JOUR] bind9-host:amd64 1:9.9.5.dfsg-9+deb8u12 -> 1:9.9.5.dfsg-9+deb8u13
    [MIS A JOUR] bind9utils:amd64 1:9.9.5.dfsg-9+deb8u12 -> 1:9.9.5.dfsg-9+deb8u13
    [MIS A JOUR] debconf:amd64 1.5.56 -> 1.5.56+deb8u1
    [MIS A JOUR] debconf-i18n:amd64 1.5.56 -> 1.5.56+deb8u1
    [MIS A JOUR] debconf-utils:amd64 1.5.56 -> 1.5.56+deb8u1
    [MIS A JOUR] debian-archive-keyring:amd64 2014.3 -> 2017.5~deb8u1
    [MIS A JOUR] dnsutils:amd64 1:9.9.5.dfsg-9+deb8u12 -> 1:9.9.5.dfsg-9+deb8u13
    [MIS A JOUR] git:amd64 1:2.1.4-2.1+deb8u3 -> 1:2.1.4-2.1+deb8u4
    [MIS A JOUR] git-man:amd64 1:2.1.4-2.1+deb8u3 -> 1:2.1.4-2.1+deb8u4
    [MIS A JOUR] libbind9-90:amd64 1:9.9.5.dfsg-9+deb8u12 -> 1:9.9.5.dfsg-9+deb8u13
    [MIS A JOUR] libdns-export100:amd64 1:9.9.5.dfsg-9+deb8u12 -> 1:9.9.5.dfsg-9+deb8u13
    [MIS A JOUR] libdns100:amd64 1:9.9.5.dfsg-9+deb8u12 -> 1:9.9.5.dfsg-9+deb8u13
    [MIS A JOUR] libgd3:amd64 2.1.0-5+deb8u9 -> 2.1.0-5+deb8u10
    [MIS A JOUR] libgnutls-deb0-28:amd64 3.3.8-6+deb8u6 -> 3.3.8-6+deb8u7
    [MIS A JOUR] libgnutls-openssl27:amd64 3.3.8-6+deb8u6 -> 3.3.8-6+deb8u7
    [MIS A JOUR] libgtk2.0-0:amd64 2.24.25-3+deb8u1 -> 2.24.25-3+deb8u2
    [MIS A JOUR] libgtk2.0-bin:amd64 2.24.25-3+deb8u1 -> 2.24.25-3+deb8u2
    [MIS A JOUR] libgtk2.0-common:amd64 2.24.25-3+deb8u1 -> 2.24.25-3+deb8u2
    [MIS A JOUR] libirs-export91:amd64 1:9.9.5.dfsg-9+deb8u12 -> 1:9.9.5.dfsg-9+deb8u13
    [MIS A JOUR] libisc-export95:amd64 1:9.9.5.dfsg-9+deb8u12 -> 1:9.9.5.dfsg-9+deb8u13
    [MIS A JOUR] libisc95:amd64 1:9.9.5.dfsg-9+deb8u12 -> 1:9.9.5.dfsg-9+deb8u13
    [MIS A JOUR] libisccc90:amd64 1:9.9.5.dfsg-9+deb8u12 -> 1:9.9.5.dfsg-9+deb8u13
    [MIS A JOUR] libisccfg-export90:amd64 1:9.9.5.dfsg-9+deb8u12 -> 1:9.9.5.dfsg-9+deb8u13
    [MIS A JOUR] libisccfg90:amd64 1:9.9.5.dfsg-9+deb8u12 -> 1:9.9.5.dfsg-9+deb8u13
    [MIS A JOUR] liblwres90:amd64 1:9.9.5.dfsg-9+deb8u12 -> 1:9.9.5.dfsg-9+deb8u13
    [MIS A JOUR] libmysqlclient18:amd64 5.5.55-0+deb8u1 -> 5.5.57-0+deb8u1
    [MIS A JOUR] libonig2:amd64 5.9.5-3.2 -> 5.9.5-3.2+deb8u1
    [MIS A JOUR] libpam-modules:amd64 1.1.8-3.1+deb8u2 -> 1.1.8-3.1+deb8u2+b1
    [MIS A JOUR] libpam-modules-bin:amd64 1.1.8-3.1+deb8u2 -> 1.1.8-3.1+deb8u2+b1
    [MIS A JOUR] libpam0g:amd64 1.1.8-3.1+deb8u2 -> 1.1.8-3.1+deb8u2+b1
    [MIS A JOUR] libperl5.20:amd64 5.20.2-3+deb8u7 -> 5.20.2-3+deb8u8
    [MIS A JOUR] libpq5:amd64 9.4.12-0+deb8u1 -> 9.4.13-0+deb8u1
    [MIS A JOUR] mysql-client:amd64 5.5.55-0+deb8u1 -> 5.5.57-0+deb8u1
    [MIS A JOUR] mysql-client-5.5:amd64 5.5.55-0+deb8u1 -> 5.5.57-0+deb8u1
    [MIS A JOUR] mysql-common:amd64 5.5.55-0+deb8u1 -> 5.5.57-0+deb8u1
    [MIS A JOUR] mysql-server:amd64 5.5.55-0+deb8u1 -> 5.5.57-0+deb8u1
    [MIS A JOUR] mysql-server-5.5:amd64 5.5.55-0+deb8u1 -> 5.5.57-0+deb8u1
    [MIS A JOUR] mysql-server-core-5.5:amd64 5.5.55-0+deb8u1 -> 5.5.57-0+deb8u1
    [MIS A JOUR] os-prober:amd64 1.65 -> 1.65+deb8u1
    [MIS A JOUR] perl:amd64 5.20.2-3+deb8u7 -> 5.20.2-3+deb8u8
    [MIS A JOUR] perl-base:amd64 5.20.2-3+deb8u7 -> 5.20.2-3+deb8u8
    [MIS A JOUR] perl-modules:amd64 5.20.2-3+deb8u7 -> 5.20.2-3+deb8u8
    [MIS A JOUR] php-tcpdf:amd64 6.0.093+dfsg-1 -> 6.0.093+dfsg-1+deb8u1
    [MIS A JOUR] rkhunter:amd64 1.4.2-0.4 -> 1.4.2-0.4+deb8u1
    ===============================================================================
    
    If someone has a clue. I take it ! :)
     
  2. Jesse Norell

    Jesse Norell Well-Known Member Staff Member Howtoforge Staff

    What is your $config['default_host'] set to? Try prefixing it with tls://
     
    yoplait likes this.
  3. yoplait

    yoplait Member

    Thanks you for your answer.
    I tried all i could, with tls, ssl, localhost, 127.0.0.1, mydomain.com... nothing was good.

    Finally, after configuring rainloop correctly, I enjoyed this webmail so much that I deleted roundcube. This would stay as an misunderstood problem ^^.
    Thx anyway ! :)
     

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