Need help on email issues...pls pls. pls..

Discussion in 'Installation/Configuration' started by korben, Aug 4, 2006.

Page 1 of 2
  1. korben

    korben New Member

    Thanks falko and till for your unwavering devotion to help out people in their problems especially the Linux people :D

    here's my problem:

    I setup Dapper following ur perfect Setup instructions and ISPConfig. everything went fine setting it up from DNS to hosts.

    I set up emails for my domain www.gcic.edu.ph

    here's an example:

    user : gcic9_webmaster
    email : webmaster

    when I use Webmiau, i can send email; but when I use webmails like Yahoo! or Gmail to [email protected], my mail bounced back getting this error message:

    This is an automatically generated Delivery Status Notification

    Delivery to the following recipient failed permanently:

    [email protected]

    Technical details of permanent failure:
    PERM_FAILURE: SMTP Error (state 9): 554 <[email protected]>: Relay access denied

    ----- Original message -----

    Received: by 10.70.32.6 with SMTP id f6mr1757186wxf;
    Thu, 03 Aug 2006 20:53:17 -0700 (PDT)
    Return-Path: <[email protected]>
    Received: from itoffice ( [203.131.83.230])
    by mx.gmail.com with ESMTP id h37sm386101wxd.2006.08.03.20.53.13;
    Thu, 03 Aug 2006 20:53:17 -0700 (PDT)
    From: "Roland Fontilla" <[email protected]>
    To: <[email protected]>
    Subject: TEST August 4
    Date: Fri, 4 Aug 2006 11:53:04 +0800
    Message-ID: <001501c6b779$833fa530$89beef90$@com>
    MIME-Version: 1.0
    Content-Type: multipart/alternative;
    boundary="----=_NextPart_000_0016_01C6B7BC.9162E530"
    X-Mailer: Microsoft Office Outlook 12.0
    Thread-Index: Aca3eXyBCJx985J4QX6q9XxK8+UaDw==
    Content-Language: en-us

    This is a multipart message in MIME format.

    ------=_NextPart_000_0016_01C6B7BC.9162E530
    Content-Type: text/plain;
    charset="us-ascii"
    Content-Transfer-Encoding: 7bit

    TEST August 4, 2006



    ----- Message truncated -----



    where did i go wrong?

    I need to fix this to deploy it ASAP. Thanks for the response and more power!
     
    korben, Aug 4, 2006
    #1
  2. Ben

    Ben Active Member Moderator

    Can you post your postfix main.cf?

    What does your mail.log display when e.g. yahoo tries to send the mail to your server?
     
    Ben, Aug 4, 2006
    #2
  3. korben

    korben New Member

    Here it is...


    # See /usr/share/postfix/main.cf.dist for a commented, more complete version


    # Debian specific: Specifying a file name will cause the first
    # line of that file to be used as the name. The Debian default
    # is /etc/mailname.
    #myorigin = /etc/mailname

    smtpd_banner = $myhostname ESMTP $mail_name (Ubuntu)
    biff = no

    # appending .domain is the MUA's job.
    append_dot_mydomain = no

    # Uncomment the next line to generate "delayed mail" warnings
    #delay_warning_time = 4h

    # TLS parameters
    smtpd_tls_cert_file = /etc/postfix/ssl/smtpd.crt
    smtpd_tls_key_file = /etc/postfix/ssl/smtpd.key
    smtpd_use_tls = yes
    smtpd_tls_session_cache_database = btree:${queue_directory}/smtpd_scache
    smtp_tls_session_cache_database = btree:${queue_directory}/smtp_scache

    # See /usr/share/doc/postfix/TLS_README.gz in the postfix-doc package for
    # information on enabling SSL in the smtp client.

    myhostname = dns2.gcic.edu.ph
    alias_maps = hash:/etc/aliases
    alias_database = hash:/etc/aliases
    myorigin = /etc/mailname
    #mydestination = dns2.gcic.edu.ph, localhost.gcic.edu.ph, , localhost
    relayhost =
    mynetworks = 127.0.0.0/8
    mailbox_command = procmail -a "$EXTENSION"
    mailbox_size_limit = 25000000000
    message_size_limit = 2000000000
    recipient_delimiter = +
    inet_interfaces = all
    inet_protocols = all
    smtpd_sasl_local_domain =
    smtpd_sasl_auth_enable = yes
    smtpd_sasl_security_options = noanonymous
    broken_sasl_auth_clients = yes
    smtpd_recipient_restrictions = permit_sasl_authenticated,permit_mynetworks,reject_unauth_destination
    smtpd_tls_auth_only = no
    smtp_use_tls = yes
    smtp_tls_note_starttls_offer = yes
    smtpd_tls_CAfile = /etc/postfix/ssl/cacert.pem
    smtpd_tls_loglevel = 1
    smtpd_tls_received_header = yes
    smtpd_tls_session_cache_timeout = 3600s
    tls_random_source = dev:/dev/urandom
    home_mailbox = Maildir/

    virtual_maps = hash:/etc/postfix/virtusertable

    mydestination = /etc/postfix/local-host-names
     
    korben, Aug 4, 2006
    #3
  4. korben

    korben New Member

    and also when send email from Yahoo! or Googlemail,

    i can send email at [email protected] not on [email protected] (which is more preferable). wen i send it on [email protected], i get a bounce back email telling me :

    " PERM_FAILURE: SMTP Error (State 9): 550 <[email protected]>: Recipient address rejected: User unknown in local recipient table "

    yet my /etc/postfix/virtusertable has this

    [email protected] gcic9_webmaster
    [email protected] gcic9_webmaster
    [email protected] gcic9_webmaster
    [email protected] gcic9_webmaster

    what seems to be wrong?:mad: :confused:
     
    korben, Aug 4, 2006
    #4
  5. falko

    falko Super Moderator Howtoforge Staff

    What's in /etc/postfix/local-host-names?
    Also, you should think about setting up an MX record for gcic.edu.ph:

    Code:
    dig mx gcic.edu.ph

; <<>> DiG 9.2.1 <<>> mx gcic.edu.ph
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 1801
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0

;; QUESTION SECTION:
;gcic.edu.ph.                   IN      MX

;; AUTHORITY SECTION:
gcic.edu.ph.            10800   IN      SOA     dns2.gcic.edu.ph. webadmin.gcic.edu.ph. 2006080402 28800 7200 604800 86400

;; Query time: 2428 msec
;; SERVER: 81.169.163.104#53(81.169.163.104)
;; WHEN: Sat Aug  5 16:24:52 2006
;; MSG SIZE  rcvd: 79
     
    falko, Aug 5, 2006
    #5
  6. korben

    korben New Member

    contents of my /etc/postfix/local-host-names

    Code:
    ###################################
#
# ISPConfig local-host-names Configuration File
#         Version 1.0
#
###################################
localhost
server.localdomain
localhost.server.localdomain
localhost.localdomain
dns2.gcic.edu.ph
localhost.dns2.gcic.edu.ph
localhost.gcic.edu.ph
gcic.edu.ph
www.gcic.edu.ph
mail.gcic.edu.ph
#### MAKE MANUAL ENTRIES BELOW THIS LINE! ####

    and my MX record has these entries:

    Code:
      Mailserver  	  Hostname 
  gcic.edu.ph  	  www 
  gcic.edu.ph  	  mail

    what seems to be wrong? I can't still recieve email on [email protected] but rather on [email protected]
     
    korben, Aug 8, 2006
    #6
  7. till

    till Super Moderator Staff Member ISPConfig Developer

    Please add a MX record where to gcic.edu.ph where the hostname field is empty.
     
    till, Aug 8, 2006
    #7
  8. korben

    korben New Member

    Till, thanks for the reply... but still cant get no mail... I did what you told me... showing here at dig.

    Code:
    >root@dns2:/# dig mx gcic.edu.ph

; <<>> DiG 9.3.2 <<>> mx gcic.edu.ph
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 46388
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 1

;; QUESTION SECTION:
;gcic.edu.ph.                   IN      MX

;; ANSWER SECTION:
gcic.edu.ph.            85730   IN      MX      10 gcic.edu.ph.

;; AUTHORITY SECTION:
gcic.edu.ph.            85851   IN      NS      dns1.gcic.edu.ph.
gcic.edu.ph.            85851   IN      NS      dns2.gcic.edu.ph.

;; ADDITIONAL SECTION:
gcic.edu.ph.            7753    IN      A       203.131.83.229

;; Query time: 113 msec
;; SERVER: 58.69.254.3#53(58.69.254.3)
;; WHEN: Wed Aug  9 09:22:22 2006
;; MSG SIZE  rcvd: 99
    and when i try to send email from gmail to [email protected] i got a reply back message that shows..

    Code:
    Technical details of permanent failure:
PERM_FAILURE: SMTP Error (state 9): 554 <[email protected]>: Relay access denied

  ----- Original message -----

Received: by 10.78.158.11 with SMTP id g11mr100003hue;
       Tue, 08 Aug 2006 18:18:52 -0700 (PDT)
Received: by 10.78.83.16 with HTTP; Tue, 8 Aug 2006 18:18:52 -0700 (PDT)
Message-ID: <[email protected]>
Date: Wed, 9 Aug 2006 09:18:52 +0800
From: "Roland Fontilla" <[email protected]>
To: "Rolando Fontilla" <[email protected]>
Subject: TEST AUGUST 9 PART1 NO ATTACH
MIME-Version: 1.0
Content-Type: multipart/alternative;
       boundary="----=_Part_27796_11884014.1155086332102"

------=_Part_27796_11884014.1155086332102
Content-Type: text/plain; charset=ISO-8859-1; format=flowed
Content-Transfer-Encoding: 7bit
Content-Disposition: inline

    i'm at a loss here...pls help! tnx in advance....
     
    korben, Aug 9, 2006
    #8
  9. falko

    falko Super Moderator Howtoforge Staff

    Is 203.131.83.229 your server's public IP address?
    Is [email protected] listed in /etc/postfix/virtusertable?
    What's the output of
    Code:
    grep webmaster /etc/passwd
    ?
     
    falko, Aug 9, 2006
    #9
  10. korben

    korben New Member


    the output is

    Code:
    gcic9_webmaster:x:10007:10009:Rolando Fontilla Jr.:/var/www/web9:/bin/bash
     
    korben, Aug 10, 2006
    #10
  11. falko

    falko Super Moderator Howtoforge Staff

    And what about my other questions?

     
    falko, Aug 10, 2006
    #11
  12. korben

    korben New Member

    yes... my initial list at /etc/postfix/virtusertable are

    Code:
    ###################################
#
# ISPConfig virtusertable Configuration File
#         Version 1.0
#
###################################
[email protected]		gcic9_webmaster
[email protected]			gcic9_webmaster
[email protected]	gcic9_webmaster
[email protected]		gcic9_webmaster

[email protected]    gcic9_test
[email protected]    gcic9_test
[email protected]    gcic9_test

[email protected]    gcic9_admin
[email protected]    gcic9_admin
[email protected]    gcic9_admin

    and my DNS entries are:


    Code:
      A Record  

  IP-Adresse  	           Hostname  
  203.131.83.229  	 www  


 
  CNAME  

  Hostname  	  Target  


 
  MX  

  Mailserver  	  Hostname  
  gcic.edu.ph  	    



  SPF   Hostname
     
    Last edited: Aug 11, 2006
    korben, Aug 11, 2006
    #12
  13. falko

    falko Super Moderator Howtoforge Staff

    What's the output of
    Code:
    ifconfig
    ? What's in your mail log when you send a mail to [email protected]?
     
    falko, Aug 11, 2006
    #13
  14. korben

    korben New Member

    output for ifconfig

    root@dns2:~# ifconfig

    Code:
    eth0      Link encap:Ethernet  HWaddr 00:13:20:CA:B2:97
          inet addr:203.131.83.229  Bcast:203.131.83.231  Mask:255.255.255.248
          inet6 addr: fe80::213:20ff:feca:b297/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:84518 errors:0 dropped:0 overruns:0 frame:0
          TX packets:86042 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:46680780 (44.5 MiB)  TX bytes:31020163 (29.5 MiB)

lo        Link encap:Local Loopback
          inet addr:127.0.0.1  Mask:255.0.0.0
          inet6 addr: ::1/128 Scope:Host
          UP LOOPBACK RUNNING  MTU:16436  Metric:1
          RX packets:4832 errors:0 dropped:0 overruns:0 frame:0
          TX packets:4832 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0
          RX bytes:2349806 (2.2 MiB)  TX bytes:2349806 (2.2 MiB)
    my maillog when i send email to [email protected] from Gmail:

    Code:
    This is an automatically generated Delivery Status Notification

Delivery to the following recipient failed permanently:

    [email protected]

Technical details of permanent failure:
PERM_FAILURE: SMTP Error (state 9): 550 <[email protected]>: Recipient address rejected: User unknown in local recipient table

  ----- Original message -----

Received: by 10.78.127.2 with SMTP id z2mr2453868huc;
       Fri, 11 Aug 2006 23:12:38 -0700 (PDT)
Received: by 10.78.83.16 with HTTP; Fri, 11 Aug 2006 23:12:38 -0700 (PDT)
Message-ID: <[email protected]>
Date: Sat, 12 Aug 2006 14:12:38 +0800
From: "Roland Fontilla" <[email protected]>
To: Webmaster <[email protected]>
Subject: TEST3
MIME-Version: 1.0
Content-Type: multipart/alternative;
       boundary="----=_Part_104679_29352309.1155363158239"

------=_Part_104679_29352309.1155363158239
Content-Type: text/plain; charset=ISO-8859-1; format=flowed
Content-Transfer-Encoding: 7bit
Content-Disposition: inline

    :confused:
     
    korben, Aug 14, 2006
    #14
  15. korben

    korben New Member

    And now i get this new error again from Gmail to [email protected]...

    Code:
    This is the Postfix program at host dns2.gcic.edu.ph.

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to <postmaster>

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

                       The Postfix program

<[email protected]> (expanded from <[email protected]>):
   Host or domain name not found. Name service error for name=dns2.gcic.edu.ph
   type=AAAA: Host not found


Final-Recipient: rfc822; [email protected]
Original-Recipient: rfc822; [email protected]
Action: failed
Status: 5.0.0
Diagnostic-Code: X-Postfix; Host or domain name not found. Name service error
   for name=dns2.gcic.edu.ph type=AAAA: Host not found
    even more :confused:
     
    korben, Aug 14, 2006
    #15
  16. falko

    falko Super Moderator Howtoforge Staff

    Can you post your current /etc/postfix/main.cf here? I guess myhostname is wrong.
     
    falko, Aug 15, 2006
    #16
  17. korben

    korben New Member

    sorry for the late reply got sick with these Asian typhoon season...

    here's my /etc/postfix/main.cf

    Code:
    myhostname = dns2.gcic.edu.ph
alias_maps = hash:/etc/aliases
alias_database = hash:/etc/aliases
myorigin = /etc/mailname
#mydestination = dns2.gcic.edu.ph, localhost.gcic.edu.ph, , localhost
relayhost = 
mynetworks = 127.0.0.0/8
mailbox_command = procmail -a "$EXTENSION"
mailbox_size_limit = 25000000000
message_size_limit = 2000000000
recipient_delimiter = +
inet_interfaces = all
inet_protocols = all
smtpd_sasl_local_domain = 
smtpd_sasl_auth_enable = yes
smtpd_sasl_security_options = noanonymous
broken_sasl_auth_clients = yes
smtpd_recipient_restrictions = permit_sasl_authenticated,permit_mynetworks,reject_unauth_destination
smtpd_tls_auth_only = no
smtp_use_tls = yes
smtp_tls_note_starttls_offer = yes
smtpd_tls_CAfile = /etc/postfix/ssl/cacert.pem
smtpd_tls_loglevel = 1
smtpd_tls_received_header = yes
smtpd_tls_session_cache_timeout = 3600s
tls_random_source = dev:/dev/urandom
home_mailbox = Maildir/

virtual_maps = hash:/etc/postfix/virtusertable
myhostname = dns2.gcic.edu.ph
alias_maps = hash:/etc/aliases
alias_database = hash:/etc/aliases
myorigin = /etc/mailname
#mydestination = dns2.gcic.edu.ph, localhost.gcic.edu.ph, , localhost
relayhost = 
mynetworks = 127.0.0.0/8
mailbox_command = procmail -a "$EXTENSION"
mailbox_size_limit = 25000000000
message_size_limit = 2000000000
recipient_delimiter = +
inet_interfaces = all
inet_protocols = all
smtpd_sasl_local_domain = 
smtpd_sasl_auth_enable = yes
smtpd_sasl_security_options = noanonymous
broken_sasl_auth_clients = yes
smtpd_recipient_restrictions = permit_sasl_authenticated,permit_mynetworks,reject_unauth_destination
smtpd_tls_auth_only = no
smtp_use_tls = yes
smtp_tls_note_starttls_offer = yes
smtpd_tls_CAfile = /etc/postfix/ssl/cacert.pem
smtpd_tls_loglevel = 1
smtpd_tls_received_header = yes
smtpd_tls_session_cache_timeout = 3600s
tls_random_source = dev:/dev/urandom
home_mailbox = Maildir/

virtual_maps = hash:/etc/postfix/virtusertable

mydestination = /etc/postfix/local-host-names

mydestination = /etc/postfix/local-host-names
    I can only send mails to [email protected] not on [email protected]

    and also logging on webmails only i can log on [email protected]
    not on the preffered [email protected]. I hope this can be resolved soonest!!!
     
    korben, Aug 22, 2006
    #17
  18. till

    till Super Moderator Staff Member ISPConfig Developer

    Please remove one of the double "mydestination = /etc/postfix/local-host-names" lines in your main.cf and then restart postfix.

    Does the website www.gcic.edu.ph has a co-domain gcic.edu.ph where the host field is empty?
     
    till, Aug 22, 2006
    #18
  19. korben

    korben New Member

    >> nope it doesn't have any co-domain. Should I add it?
     
    korben, Aug 22, 2006
    #19
  20. till

    till Super Moderator Staff Member ISPConfig Developer

    Yes. If there is no such co-domain, ISPConfig can not create email addresses without the www.
     
    till, Aug 22, 2006
    #20
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