Locked Out of ISPConfig Control Panel

Discussion in 'Server Operation' started by pcf200, Dec 22, 2017.

  1. pcf200

    pcf200 New Member

    I am attempting to access my ISPConfig control panel but getting a server not responding error. According to IntoDNS, my nameserver records are empty. I am logged into my server as root. Is there a way I can add these records through the terminal if I can't login into my control panel?
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

  3. pcf200

    pcf200 New Member

    Hi till, thanks for responding. Unfortunately I tried logging in that way as well but I'm getting the same error.
     
  4. till

    till Super Moderator Staff Member ISPConfig Developer

    Then your problem is not dns related. try to restart apache or nginx (depends on what you have installed).
     
  5. pcf200

    pcf200 New Member

    I've restarted Apache a few times but still not working.
     
  6. pcf200

    pcf200 New Member

    I get this message when I do a DNS check:

    WARNING: One or more of your nameservers did not return any of your NS records
     
  7. till

    till Super Moderator Staff Member ISPConfig Developer

    Your DNS problem is not related to the problem that you are not able to access ISPConfig. As described above, the ISPConfig login is available by IP as well even when no DNS is setup at all. The next step is to check why your apache server does not start by taking a look into the apache log file. In case you removed parts of the ISPConfig apache files, you can try to run and ISPConfig update with 'reconfigure services = yes' to restore them.
     
  8. pcf200

    pcf200 New Member

    Thanks till. When I update ISPConfig it says no updates are available so it doesn't allow me to select reconfigure services=yes. Is there another way to choose this option?
     
  9. pcf200

    pcf200 New Member

    The last error that shows before server shutdown was the following:

    [mpm_prefork:notice] [pid 1948] AH00169: Caught SIGTERM, shutting down
     
  10. till

    till Super Moderator Staff Member ISPConfig Developer

    cd /tmp
    wget http://www.ispconfig.org/downloads/ISPConfig-3.1.9.tar.gz
    tar xvfz ISPConfig-3.1.9.tar.gz
    cd ispconfig3_install/install
    php -q update.php
     
  11. pcf200

    pcf200 New Member

    I completed these steps and then tried the control panel again but it's still not working. One of the options was to create a new SSL certificate and I chose no. Should I have chosen yes for this option?
     
  12. pcf200

    pcf200 New Member

    Here is a screenshot of the errors:

    [​IMG]
     

Share This Page