Forbidden You don't have permission to access / on this server.

Discussion in 'Installation/Configuration' started by libarra, Sep 11, 2018.

  1. libarra

    libarra New Member

    Hello Goodnight.

    Work with ubuntu 18.04 configured according to howto The Perfect Server - Ubuntu 18.04
    It turns out that everything was working well and suddenly I saw the error mentioned in the title when trying to enter ispconfig.
    If it serves as something I comment that the main folder of the path / var / www / ispconfig belongs to root, but inside this the structure is like this:
    drwxr-x --- 6 ispconfig ispconfig 4096 Dec 8 2017 admin
    -rwxr-x --- 1 ispconfig ispconfig 3188 Jul 10 23:50 capp.php
    drwxr-x --- 6 ispconfig ispconfig 4096 Dec 8 2017 client
    -rwxr-x --- 1 ispconfig ispconfig 2970 Jul 10 23:50 content.php
    drwxr-x --- 7 ispconfig ispconfig 4096 Dec 8 2017 dashboard
    -rwxr-x --- 1 ispconfig ispconfig 1901 Jul 10 23:50 datalogstatus.php
    drwxr-x --- 6 ispconfig ispconfig 4096 Dec 8 2017 dns
    -rwxr-x --- 1 ispconfig ispconfig 0 Jul 10 23:50 dummy_login.html
    -rwxr-x --- 1 ispconfig ispconfig 18478 Jul 10 23:50 favicon.ico
    drwxr-x --- 6 ispconfig ispconfig 4096 Dec 8 2017 help
    -rwxr-x --- 1 ispconfig ispconfig 4533 Jul 10 23:50 index.php
    drwxr-x --- 6 ispconfig ispconfig 4096 Jul 10 23:49 js
    -rwxr-x --- 1 ispconfig ispconfig 1649 Jul 10 23:50 keepalive.php
    drwxr-x --- 4 ispconfig ispconfig 4096 Dec 8 2017 login
    drwxr-x --- 6 ispconfig ispconfig 4096 Jul 10 23:50 mail
    drwxr-x --- 6 ispconfig ispconfig 4096 Dec 8 2017 mailuser
    drwxr-x --- 6 ispconfig ispconfig 4096 Dec 8 2017 monitor
    -rwxr-x --- 1 ispconfig ispconfig 5144 Jul 10 23:50 nav.php
    drwxr-x --- 2 ispconfig ispconfig 4096 Dec 8 2017 remote
    -rwxr-x --- 1 ispconfig ispconfig 25 Jul 10 23:50 robots.txt
    drwxr-x --- 7 ispconfig ispconfig 4096 Dec 8 2017 sites
    drwxr-x --- 3 ispconfig ispconfig 4096 Dec 8 2017 strengthmeter
    drwxrwx --- 2 ispconfig ispconfig 4096 Dec 8 2017 temp
    drwxr-x --- 3 ispconfig ispconfig 4096 Dec 8 2017 themes
    drwxr-x --- 6 ispconfig ispconfig 4096 Dec 8 2017 tools
    drwxr-x --- 6 ispconfig ispconfig 4096 Dec 8 2017 vm
    Thank you in advance for the support you can give me, thanks
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    The permissions are fine, I guess it's a problem in the web server configuration. Do you use apache or nginx web server?
     
  3. Taleman

    Taleman Well-Known Member HowtoForge Supporter

    Have you tried Internet Search engines with
     
  4. libarra

    libarra New Member

    Hello, thanks for answering! Apache use
     
  5. libarra

    libarra New Member

    As an additional piece of information, I mentioned that in Apache 2 log this appears:

    AH00037: Symbolic link not allowed or link target not accessible: / var / www / ispconfig

    I hope this information together with the previous information allows you to help me, thank you very much.
     
  6. libarra

    libarra New Member

    Thanks for your comment. Do the suggested search and find good information. I share what I found in /var/log/apache2/error.log
    Tue Sep 11 10:04:32.984665 2018] [core:error] [pid 26360] [client xxx.xxx.xxx.zzz:58259] AH00037: Symbolic link not allowed or link target not accessible: /var/www/ispconfig
    Argument ""-"" isn't numeric in numeric gt (>) at /usr/local/ispconfig/server/scripts/vlogger line 514, <STDIN> line 18.
    [Tue Sep 11 10:26:11.785989 2018] [core:error] [pid 22670] [client 138 xxx.xxx.xxx.xxx:42398] AH00037: Symbolic link not allowed or link target not accessible: /var/www/ispconfig
    Argument ""-"" isn't numeric in numeric gt (>) at /usr/local/ispconfig/server/scripts/vlogger line 514, <STDIN> line 22.
    [Tue Sep 11 11:07:28.134180 2018] [:error] [pid 8530] mod_ruid2 ERROR getgroups() failed on child init, ignoring supplementary group IDs
    [Tue Sep 11 11:19:40.352189 2018] [core:error] [pid 22668] [client xxx.xxx.xxx.xxx:28902] AH00037: Symbolic link not allowed or link target not accessible: /var/www/ispconfig
    [Tue Sep 11 11:19:43.143631 2018] [core:error] [pid 22668] [client xxx.xxx.xxx.xxx:28902] AH00037: Symbolic link not allowed or link target not accessible: /var/www/ispconfig, referer: http://xxx.yyy.yyy.zzz:8080/

    Use ubuntu 18.04, apache2, Mysql and Php7 Any ideas that you can share with me?
     

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