Server High load several times per day

Discussion in 'General' started by peps, Nov 19, 2018.

  1. peps

    peps New Member

    Hello to all and thank you for this awsome piece of software.
    I'm testing it and I discover the server hangs several times per day (more of less at the same time).
    [​IMG]
    My server has 1 cpu and 2 Gb of RAM and in the time it hangs I have errors of "out of memory" caused by clamd.
    [​IMG]
    It happens 4/5 times per day, what can I check? Should I stop and remove clam ? (I would avoid this)
    What can I check?

    Thanks for your help
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Most likely clamav is just the symptom and not the source of the problem. What you have to find out is where the high load comes from, is it from websites or from mail system. You can e.g. see that with the top command and in the mail.log and website logs.
     
  3. peps

    peps New Member

    here TOP:
    Code:
    top - 15:34:29 up 6 days, 20:02,  1 user,  load average: 0.00, 0.00, 0.75
    Tasks: 141 total,   1 running, 104 sleeping,   0 stopped,   0 zombie
    %Cpu(s):  1.3 us,  0.3 sy,  0.0 ni, 98.3 id,  0.0 wa,  0.0 hi,  0.0 si,  0.0 st
    KiB Mem :  1992084 total,   271880 free,  1155060 used,   565144 buff/cache
    KiB Swap:        0 total,        0 free,        0 used.   543004 avail Mem
    
      PID USER      PR  NI    VIRT    RES    SHR S %CPU %MEM     TIME+ COMMAND
    14087 www-data  20   0  659120  38100  15536 S  0.7  1.9   0:00.13 apache2
      775 root      20   0  677772  12968      0 S  0.3  0.7  18:43.22 fail2ban-server
    13869 www-data  20   0  659136  38004  15380 S  0.3  1.9   0:00.10 apache2
    15190 mysql     20   0 1154408 217080  15064 S  0.3 10.9   0:06.15 mysqld
    15458 root      20   0   42908   4164   3428 R  0.3  0.2   0:00.57 top
        1 root      20   0  225628   7172   4468 S  0.0  0.4   1:46.41 systemd
        2 root      20   0       0      0      0 S  0.0  0.0   0:00.08 kthreadd
        4 root       0 -20       0      0      0 I  0.0  0.0   0:00.00 kworker/0:0H
        6 root       0 -20       0      0      0 I  0.0  0.0   0:00.00 mm_percpu_wq
        7 root      20   0       0      0      0 S  0.0  0.0   0:21.60 ksoftirqd/0
        8 root      20   0       0      0      0 I  0.0  0.0   1:05.88 rcu_sched
        9 root      20   0       0      0      0 I  0.0  0.0   0:00.00 rcu_bh
       10 root      rt   0       0      0      0 S  0.0  0.0   0:00.00 migration/0
       11 root      rt   0       0      0      0 S  0.0  0.0   0:02.45 watchdog/0
       12 root      20   0       0      0      0 S  0.0  0.0   0:00.00 cpuhp/0
       13 root      20   0       0      0      0 S  0.0  0.0   0:00.00 kdevtmpfs
       14 root       0 -20       0      0      0 I  0.0  0.0   0:00.00 netns
       15 root      20   0       0      0      0 S  0.0  0.0   0:00.00 rcu_tasks_kthre
       16 root      20   0       0      0      0 S  0.0  0.0   0:00.00 kauditd
       17 root      20   0       0      0      0 S  0.0  0.0   0:00.37 khungtaskd
       18 root      20   0       0      0      0 S  0.0  0.0   0:00.08 oom_reaper
       19 root       0 -20       0      0      0 I  0.0  0.0   0:00.00 writeback
       20 root      20   0       0      0      0 S  0.0  0.0   0:00.00 kcompactd0
       21 root      25   5       0      0      0 S  0.0  0.0   0:00.00 ksmd
       22 root      39  19       0      0      0 S  0.0  0.0   0:13.05 khugepaged
       23 root       0 -20       0      0      0 I  0.0  0.0   0:00.00 crypto
       24 root       0 -20       0      0      0 I  0.0  0.0   0:00.00 kintegrityd
       25 root       0 -20       0      0      0 I  0.0  0.0   0:00.00 kblockd
       26 root       0 -20       0      0      0 I  0.0  0.0   0:00.00 ata_sff
       27 root       0 -20       0      0      0 I  0.0  0.0   0:00.00 md
       28 root       0 -20       0      0      0 I  0.0  0.0   0:00.00 edac-poller
       29 root       0 -20       0      0      0 I  0.0  0.0   0:00.00 devfreq_wq
       30 root       0 -20       0      0      0 I  0.0  0.0   0:00.00 watchdogd
       34 root      20   0       0      0      0 S  0.0  0.0  47:44.10 kswapd0
       35 root      20   0       0      0      0 S  0.0  0.0   0:00.00 ecryptfs-kthrea
       77 root       0 -20       0      0      0 I  0.0  0.0   0:00.00 kthrotld
       78 root       0 -20       0      0      0 I  0.0  0.0   0:00.00 acpi_thermal_pm
       79 root      20   0       0      0      0 S  0.0  0.0   0:00.00 scsi_eh_0
       80 root       0 -20       0      0      0 I  0.0  0.0   0:00.00 scsi_tmf_0
       81 root      20   0       0      0      0 S  0.0  0.0   0:00.00 scsi_eh_1
       82 root       0 -20       0      0      0 I  0.0  0.0   0:00.00 scsi_tmf_1
       88 root       0 -20       0      0      0 I  0.0  0.0   0:00.00 ipv6_addrconf
       97 root       0 -20       0      0      0 I  0.0  0.0   0:00.00 kstrp
      114 root       0 -20       0      0      0 I  0.0  0.0   0:00.00 charger_manager
      154 root      20   0       0      0      0 S  0.0  0.0   0:00.00 scsi_eh_2
      155 root       0 -20       0      0      0 I  0.0  0.0   0:00.00 scsi_tmf_2
      180 root       0 -20       0      0      0 I  0.0  0.0   0:35.00 kworker/0:1H
      266 root       0 -20       0      0      0 I  0.0  0.0   0:00.00 raid5wq
      318 root      20   0       0      0      0 S  0.0  0.0   0:39.61 jbd2/sda1-8
      319 root       0 -20       0      0      0 I  0.0  0.0   0:00.00 ext4-rsv-conver
      409 root       0 -20       0      0      0 I  0.0  0.0   0:00.00 iscsi_eh
      416 root      20   0   44508   4008   1632 S  0.0  0.2   0:09.50 systemd-udevd
      421 root       0 -20       0      0      0 I  0.0  0.0   0:00.00 ib-comp-wq
      422 root       0 -20       0      0      0 I  0.0  0.0   0:00.00 ib_mcast
      424 root       0 -20       0      0      0 I  0.0  0.0   0:00.00 ib_nl_sa_wq
      426 root       0 -20       0      0      0 I  0.0  0.0   0:00.00 rdma_cm
      445 root      20   0  105904    184      0 S  0.0  0.0   0:00.03 lvmetad
      550 root      20   0   12368   3128      0 S  0.0  0.2   0:08.32 haveged
      551 systemd+  20   0  141912    588      0 S  0.0  0.0   0:01.31 systemd-timesyn
      589 systemd+  20   0   80020    716      0 S  0.0  0.0   0:01.42 systemd-network
      600 systemd+  20   0   71004   2292   1244 S  0.0  0.1   0:22.68 systemd-resolve
    
    
    

    I have 3 websites for test and only one email account just for test.

    mail.log
    Code:
    Nov 19 14:37:41 panel postfix/cleanup[11497]: 49F9E3F373: message-id=<[email protected]>
    Nov 19 14:37:41 panel postfix/smtpd[11281]: disconnect from localhost[127.0.0.1] ehlo=1 mail=1 rcpt=1 data=1 quit=1 commands=5
    Nov 19 14:37:41 panel postfix/qmgr[1156]: 49F9E3F373: from=<[email protected]>, size=2402, nrcpt=1 (queue active)
    Nov 19 14:37:41 panel amavis[20854]: (20854-04) Passed UNCHECKED {RelayedOpenRelay}, [127.0.0.1] <[email protected]> -> <[email protected]>, Message-ID: <[email protected]>, mail_id: xiZDdIlVVwzV, Hits: 0.25, size: 1951, queued_as: 49F9E3F373, 351395 ms
    Nov 19 14:37:42 panel postfix/smtp[11146]: 39DA63F0A9: to=<[email protected]>, relay=127.0.0.1[127.0.0.1]:10024, delay=352, delays=0.09/0.04/0.39/352, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as 49F9E3F373)
    Nov 19 14:37:42 panel postfix/qmgr[1156]: 39DA63F0A9: removed
    Nov 19 14:37:42 panel postfix/smtp[11517]: connect to mx.zoho.com[204.141.42.121]:25: No route to host
    Nov 19 14:37:43 panel dovecot: pop3-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=127.0.0.1, lip=127.0.0.1, secured, session=<hJccnwR7btd/AAAB>
    Nov 19 14:37:43 panel dovecot: imap-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=127.0.0.1, lip=127.0.0.1, secured, session=<N9ocnwR7CuJ/AAAB>
    Nov 19 14:37:43 panel dovecot: imap-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=127.0.0.1, lip=127.0.0.1, secured, session=<ln8dnwR7DOJ/AAAB>
    Nov 19 14:37:43 panel dovecot: pop3-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=127.0.0.1, lip=127.0.0.1, secured, session=<q4AdnwR7cNd/AAAB>
    Nov 19 14:37:43 panel postfix/smtpd[11548]: connect from localhost[127.0.0.1]
    Nov 19 14:37:43 panel postfix/smtpd[11548]: lost connection after CONNECT from localhost[127.0.0.1]
    Nov 19 14:37:43 panel postfix/smtpd[11548]: disconnect from localhost[127.0.0.1] commands=0/0
    Nov 19 14:37:43 panel postfix/smtpd[11548]: connect from localhost[127.0.0.1]
    Nov 19 14:37:43 panel postfix/smtpd[11548]: lost connection after CONNECT from localhost[127.0.0.1]
    Nov 19 14:37:43 panel postfix/smtpd[11548]: disconnect from localhost[127.0.0.1] commands=0/0
    Nov 19 14:37:47 panel postfix/smtp[11517]: 49F9E3F373: to=<[email protected]>, relay=mx2.zoho.com[8.40.222.121]:25, delay=7.5, delays=1.9/0.78/1.6/3.3, dsn=2.0.0, status=sent (250 Message received)
    Nov 19 14:37:47 panel postfix/qmgr[1156]: 49F9E3F373: removed
    Nov 19 14:39:59 panel postfix/pickup[6750]: 0BEF53F373: uid=5006 from=<[email protected]>
    Nov 19 14:39:59 panel postfix/cleanup[11759]: 0BEF53F373: message-id=<[email protected]>
    Nov 19 14:39:59 panel postfix/qmgr[1156]: 0BEF53F373: from=<[email protected]>, size=2309, nrcpt=1 (queue active)
    Nov 19 14:39:59 panel amavis[20856]: (20856-04) NOTICE: reconnecting in response to: err=2006, HY000, DBD::mysql::st execute failed: MySQL server has gone away at (eval 110) line 173.
    Nov 19 14:39:59 panel amavis[20856]: (20856-04) (!)connect to /var/run/clamav/clamd.ctl failed, attempt #1: Can't connect to a UNIX socket /var/run/clamav/clamd.ctl: Connection refused
    Nov 19 14:40:00 panel amavis[20856]: (20856-04) (!)connect to /var/run/clamav/clamd.ctl failed, attempt #1: Can't connect to a UNIX socket /var/run/clamav/clamd.ctl: Connection refused
    Nov 19 14:40:00 panel amavis[20856]: (20856-04) (!)ClamAV-clamd: All attempts (1) failed connecting to /var/run/clamav/clamd.ctl, retrying (2)
    Nov 19 14:40:02 panel dovecot: pop3-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=127.0.0.1, lip=127.0.0.1, secured, session=<LxhlpwR7HNh/AAAB>
    Nov 19 14:40:02 panel postfix/smtpd[11841]: connect from localhost[127.0.0.1]
    Nov 19 14:40:02 panel postfix/smtpd[11841]: lost connection after CONNECT from localhost[127.0.0.1]
    Nov 19 14:40:02 panel postfix/smtpd[11841]: disconnect from localhost[127.0.0.1] commands=0/0
    Nov 19 14:40:02 panel dovecot: imap-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=127.0.0.1, lip=127.0.0.1, secured, session=<1k5lpwR7tuJ/AAAB>
    Nov 19 14:40:06 panel amavis[20856]: (20856-04) (!)connect to /var/run/clamav/clamd.ctl failed, attempt #1: Can't connect to a UNIX socket /var/run/clamav/clamd.ctl: Connection refused
    Nov 19 14:40:06 panel amavis[20856]: (20856-04) (!)ClamAV-clamd av-scanner FAILED: run_av error: Too many retries to talk to /var/run/clamav/clamd.ctl (All attempts (1) failed connecting to /var/run/clamav/clamd.ctl) at (eval 113) line 659.\n
    Nov 19 14:40:06 panel amavis[20856]: (20856-04) (!)WARN: all primary virus scanners failed, considering backups
    
    Can you help me understand?
     
  4. till

    till Super Moderator Staff Member ISPConfig Developer

    You have to run top at a time with high load. The top output you posted is at a time where there was nearly no load at all. And regarding mail.log, try to restart clamav daemon and then check if it is running again.
     
  5. Taleman

    Taleman Well-Known Member HowtoForge Supporter

    Last edited: Nov 19, 2018

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