I'm getting an Error 500 when I try to access my web site stats from ISPConfig. I'm just wondering if the Owner/Group needs to be amended, it's currently web6:client0. I've tried changing the Owner/Group to root:root and ispconfig:ispconfig, but I still get the same Error 500. The stats directory permission is set at 755. Help would be much appreciated.
the stats directory should be 755 and the owner:group should be the same as for the rest of the same website. the stats folder should also contain .htaccess and .htpasswd_stats, owned by root:root
Thank you for replying to my question. I've checked the stats directory and .htaccess is there but .htpasswd_stats isn't. Can I create .htpasswd_stats and if so, what should the file contents be?
Thanks for your reply. Managed to create the .htpasswd_stats file using htpasswd. Awstats now working OK. Thanks for your help.
Just enter a password into the password field of the statistics tab of the website in ISPConfig. And be aware, stats get generated nightly and until then, you'll get an error. so you might have to wait up to 24 hours until you can access statistics the first time.
