Symbolic link not allowed or link target not accessible: /var/www/ispconfig' after creating new site

Hello All

Since last week I have a strange situation. I don't know what is happening. The thing is, that when I create site and client via api, it breakes ispconfig panel. I got 404 Forbidden. In logs I got

Code:

AH00037: Symbolic link not allowed or link target not accessible: /var/www/ispconfig, referer:

ISPConfig.vhost looks like this:

Code:

<Directory /var/www/ispconfig/>
      Options -Indexes +FollowSymLinks +MultiViews +ExecCGI -SymLinksIfOwnerMatch
      AllowOverride AuthConfig Indexes Limit Options FileInfo
      <FilesMatch "\.php$">
        SetHandler fcgid-script
      </FilesMatch>
      FCGIWrapper /var/www/php-fcgi-scripts/ispconfig/.php-fcgi-starter .php
            Require all granted
          </Directory>

ispconfig.conf

Code:

<Directory />
  Options -Indexes +FollowSymLinks -SymLinksIfOwnerMatch
    AllowOverride None
    Require all denied
  </Directory>{/CODE]
ls /var/www/
[CODE]
oot@web:/var/www# ll
total 28
drwxr-xr-x  2 ispapps  ispapps  4096 Jul 18  2019 apps
drwxr-xr-x 11 root     root     4096 Jul  7 10:39 client
drwxr-xr-x  3 root     root     4096 Jul 25  2019 clients
drwxr-xr-x  2 root     root     4096 Jul 25  2019 conf
drwxr-xr-x  2 root     root     4096 Jul 16  2019 html
lrwxrwxrwx  1 ispconfig ispcong   34 Jul 18  2019 ispconfig -> /usr/local/ispconfig/interface/web

I have a multiserver setup on Debian9
root@web:/var/www# cat /etc/debian_version
9.12

As I said, I'm trying to understand what is happening. Nothing works. Strange thing is, that this is happening after creating new site. Before that, I can restart machine, restart apache, change settings and everything work's.

Any idea's?

 

Hello @till
I will talk with developer to check that. But I have test that on two application's.
I'm testing WHMCS with ispconfig add-on > result same, panel is inaccessible
My site with Api > same result.

In case of my application, I have defined limit-templates. On frontend application, I just need to define products with template ID. So from what I know, api is pushing template ID, client creation (if doesn't exist), and adding subdomain. So nothing unsusall.

In case of WHMCS, I'm not sure what is send with api, but I believe it's similar data.

Other thing is, that few days ago api call from my app was working fine. since then it's hasn't change. It's starts after first api call from whmcs. And probably now, I don't have vm backup from that date.

 

Ok, another issue.

I have just create site manually from ispconfig. And this time, after creating site, panel stoops working.
So no mather what I do, does I create site from api or manually prom panel, I got same result, ispconfig is not working.
So question is, can I reconfigure ispconfig (all servers)? How can I investigate this issue? Do I need to reinstall all ispconfigs?

Thanks

 

Morning @till

I have setup debug mode. I have made rsync with all servers. All goes well. I have setup new site and this is log result:

Code:

08.07.2020-12:32 - DEBUG - Calling function 'check_phpini_changes' from plugin 'webserver_plugin' raised by action 'server_plugins_loaded'.
08.07.2020-12:32 - DEBUG - Found 1 changes, starting update process.
08.07.2020-12:32 - DEBUG - Calling function 'ssl' from plugin 'apache2_plugin' raised by event 'web_domain_insert'.
08.07.2020-12:32 - DEBUG - Calling function 'insert' from plugin 'apache2_plugin' raised by event 'web_domain_insert'.
08.07.2020-12:32 - DEBUG - safe_exec cmd: groupadd  'client14' - return code: 0
08.07.2020-12:32 - DEBUG - Adding the group: client14
08.07.2020-12:32 - DEBUG - safe_exec cmd: useradd -d '/var/www/client/client14/web18' -g 'client14'  -G sshusers 'web18' -s /bin/false - return code: 0
08.07.2020-12:32 - DEBUG - Adding the user: web18
08.07.2020-12:32 - DEBUG - safe_exec cmd: chattr -i '/var/www/client/client14/web18' - return code: 0
08.07.2020-12:32 - DEBUG - safe_exec cmd: mkdir -p '/var/log/ispconfig/httpd/dupa123.n24.cloud' - return code: 0
08.07.2020-12:32 - DEBUG - safe_exec cmd: mount --bind '/var/log/ispconfig/httpd/dupa123.n24.cloud' '/var/www/client/client14/web18/log' - return code: 0
08.07.2020-12:32 - DEBUG - safe_exec cmd: chattr +i '/var/www/client/client14/web18' - return code: 0
08.07.2020-12:32 - DEBUG - safe_exec cmd: ln -s '/var/www/client/client14/web18/' '/var/www/dupa123.n24.cloud' - return code: 0
08.07.2020-12:32 - DEBUG - Creating symlink: ln -s /var/www/client/client14/web18/ /var/www/dupa123.n24.cloud
08.07.2020-12:32 - DEBUG - safe_exec cmd: ln -s '/var/www/client/client14/web18/' '/var/www/client/client14/dupa123.n24.cloud' - return code: 0
08.07.2020-12:32 - DEBUG - Creating symlink: ln -s /var/www/client/client14/web18/ /var/www/client/client14/dupa123.n24.cloud
08.07.2020-12:32 - DEBUG - safe_exec cmd: cp '/usr/local/ispconfig/server/conf/error/en/'* '/var/www/client/client14/web18/web/error/' - return code: 0
08.07.2020-12:32 - DEBUG - safe_exec cmd: chmod -R a+r '/var/www/client/client14/web18/web/error/' - return code: 0
08.07.2020-12:32 - DEBUG - safe_exec cmd: cp '/usr/local/ispconfig/server/conf/index/standard_index.html_en' '/var/www/client/client14/web18/web/index.html' - return code: 0
08.07.2020-12:32 - DEBUG - safe_exec cmd: cp '/usr/local/ispconfig/server/conf/index/favicon.ico' '/var/www/client/client14/web18/web/' - return code: 0
08.07.2020-12:32 - DEBUG - safe_exec cmd: cp '/usr/local/ispconfig/server/conf/index/robots.txt' '/var/www/client/client14/web18/web/' - return code: 0
08.07.2020-12:32 - DEBUG - safe_exec cmd: chmod -R a+r '/var/www/client/client14/web18/web/' - return code: 0
08.07.2020-12:32 - DEBUG - safe_exec cmd: df -T '/var/www/client/client14/web18'|awk 'END{print $2,$NF}' - return code: 0
08.07.2020-12:32 - DEBUG - safe_exec cmd: which 'setquota' 2> /dev/null - return code: 0
08.07.2020-12:32 - DEBUG - safe_exec cmd: setquota -u 'web18' '524288' '525312' 0 0 -a &> /dev/null - return code: 0
setquota: Not setting block grace time on /dev/mapper/web--vg-home because softlimit is not exceeded.
setquota: Not setting inode grace time on /dev/mapper/web--vg-home because softlimit is not exceeded.
08.07.2020-12:32 - DEBUG - safe_exec cmd: setquota -T -u 'web18' 604800 604800 -a &> /dev/null - return code: 0
08.07.2020-12:32 - DEBUG - safe_exec cmd: chown -R 'web18':'client14' '/var/www/client/client14/web18/web' - return code: 0
08.07.2020-12:32 - DEBUG - safe_exec cmd: chown 'web18':'client14' '/var/www/client/client14/web18/web' - return code: 0
08.07.2020-12:32 - DEBUG - safe_exec cmd: chattr -i '/var/www/client/client14/web18' - return code: 0
08.07.2020-12:32 - DEBUG - safe_exec cmd: usermod --groups sshusers 'web18' 2>/dev/null - return code: 0
08.07.2020-12:32 - DEBUG - safe_exec cmd: chattr +i '/var/www/client/client14/web18' - return code: 0
08.07.2020-12:32 - DEBUG - safe_exec cmd: touch '/var/log/ispconfig/httpd/dupa123.n24.cloud/error.log' - return code: 0
08.07.2020-12:32 - DEBUG - safe_exec cmd: which 'apache2ctl' 2> /dev/null - return code: 0
08.07.2020-12:32 - DEBUG - Writing the vhost file: /etc/apache2/sites-available/dupa123.n24.cloud.vhost
08.07.2020-12:32 - DEBUG - Creating symlink: /etc/apache2/sites-enabled/100-dupa123.n24.cloud.vhost->/etc/apache2/sites-available/dupa123.n24.cloud.vhost
08.07.2020-12:32 - DEBUG - Created AWStats config file: /etc/awstats/awstats.dupa123.n24.cloud.conf
08.07.2020-12:32 - DEBUG - safe_exec cmd: which 'apache2ctl' 2> /dev/null - return code: 0
08.07.2020-12:32 - DEBUG - Writing the PHP-FPM config file: /etc/php/7.1/fpm/pool.d/web18.conf
08.07.2020-12:32 - DEBUG - Calling function 'restartPHP_FPM' from module 'web_module'.
08.07.2020-12:32 - DEBUG - Restarting php-fpm: systemctl reload php7.1-fpm.service
08.07.2020-12:32 - DEBUG - Apache status is: running
08.07.2020-12:32 - DEBUG - Calling function 'restartHttpd' from module 'web_module'.
08.07.2020-12:33 - DEBUG - Restarting httpd: systemctl restart apache2.service
08.07.2020-12:33 - DEBUG - Apache restart return value is: 0
08.07.2020-12:33 - DEBUG - Apache online status after restart is: running
08.07.2020-12:33 - DEBUG - Calling function 'incronInsert' from plugin 'z_php_fpm_incron_reload_plugin' raised by event 'web_domain_insert'.
08.07.2020-12:33 - DEBUG - Ensured incron trigger file "/var/www/client/client14/web18/private/php-fpm.reload"
08.07.2020-12:33 - DEBUG - Created incron configuration "/etc/incron.d/web18.conf"
08.07.2020-12:33 - DEBUG - Processed datalog_id 1217
08.07.2020-12:33 - DEBUG - Remove Lock: /usr/local/ispconfig/server/temp/.ispconfig_lock
finished.

I'm not seeing any errors, All seams to be fine. What else I can do?