Hello everyone, I've used ISPConfig on my old server, but can't get it to run smoothly on my new server. The (current) problem is that I can't access ISPConfig with my browser. All other sites are served by apache, but for ISPConfig I get This site can’t be reached. Code: ##### SERVER ##### IP-address (as per hostname): ***.***.***.*** [WARN] could not determine server's ip address by ifconfig [INFO] OS version is Ubuntu 20.04.2 LTS [INFO] uptime: 12:56:24 up 20 days, 1:45, 1 user, load average: 0.00, 0.07, 0.09 [INFO] memory: total used free shared buff/cache available Mem: 7.8Gi 1.7Gi 1.3Gi 34Mi 4.8Gi 5.9Gi Swap: 0B 0B 0B [INFO] systemd failed services status: UNIT LOAD ACTIVE SUB DESCRIPTION ● certbot.service loaded failed failed Certbot LOAD = Reflects whether the unit definition was properly loaded. ACTIVE = The high-level unit activation state, i.e. generalization of SUB. SUB = The low-level unit activation state, values depend on unit type. 1 loaded units listed. [INFO] ISPConfig is installed. ##### ISPCONFIG ##### ISPConfig version is 3.2.5 ##### VERSION CHECK ##### [INFO] php (cli) version is 7.4.3 [INFO] php-cgi (used for cgi php in default vhost!) is version 7.4.3 ##### PORT CHECK ##### [WARN] Port 8080 (ISPConfig) seems NOT to be listening [WARN] Port 465 (SMTP server SSL) seems NOT to be listening ##### MAIL SERVER CHECK ##### [WARN] I found no "submission" entry in your postfix master.cf [INFO] this is not critical, but if you want to offer port 587 for smtp connections you have to enable this. [WARN] I found no "smtps" entry in your postfix master.cf [INFO] this is not critical, but if you want to offer SSL for smtp (not TLS) connections you have to enable this. ##### RUNNING SERVER PROCESSES ##### [INFO] I found the following web server(s): Apache 2 (PID 484086) [INFO] I found the following mail server(s): Postfix (PID 483995) [INFO] I found the following pop3 server(s): Dovecot (PID 484040) [INFO] I found the following imap server(s): Dovecot (PID 484040) [INFO] I found the following ftp server(s): PureFTP (PID 484273) ##### LISTENING PORTS ##### (only () Local (Address) [anywhere]:993 (484040/dovecot) [anywhere]:995 (484040/dovecot) [localhost]:10023 (817/postgrey) [localhost]:10024 (484027/amavisd-new) [localhost]:10025 (483995/master) [localhost]:10026 (484027/amavisd-new) [localhost]:10027 (483995/master) [localhost]:11211 (586/memcached) [anywhere]:110 (484040/dovecot) [anywhere]:143 (484040/dovecot) [anywhere]:21 (484273/pure-ftpd) ***.***.***.***:53 (3940852/systemd-res) ***.***.***.***:53 (587/named) [localhost]:53 (587/named) [anywhere]:22 (657/sshd:) [anywhere]:25 (483995/master) [localhost]:953 (587/named) *:*:*:*::*:993 (484040/dovecot) *:*:*:*::*:995 (484040/dovecot) *:*:*:*::*:10023 (817/postgrey) *:*:*:*::*:10024 (484027/amavisd-new) *:*:*:*::*:10026 (484027/amavisd-new) *:*:*:*::*:3306 (483311/mysqld) [localhost]10 (484040/dovecot) [localhost]43 (484040/dovecot) *:*:*:*::*:80 (484086/apache2) *:*:*:*::*:8081 (484086/apache2) *:*:*:*::*:21 (484273/pure-ftpd) *:*:*:*::**:*:*:*::*53 (587/named) 2a03:4000:6:2638:140:53 (587/named) *:*:*:*::*:53 (587/named) *:*:*:*::*:22 (657/sshd:) *:*:*:*::*:25 (483995/master) *:*:*:*::*:953 (587/named) *:*:*:*::*:443 (484086/apache2) ##### IPTABLES ##### Chain INPUT (policy ACCEPT) target prot opt source destination f2b-pure-ftpd tcp -- [anywhere]/0 [anywhere]/0 multiport dports 21 f2b-sshd tcp -- [anywhere]/0 [anywhere]/0 multiport dports 22 Chain FORWARD (policy ACCEPT) target prot opt source destination Chain OUTPUT (policy ACCEPT) target prot opt source destination Chain f2b-pure-ftpd (1 references) target prot opt source destination RETURN all -- [anywhere]/0 [anywhere]/0 Chain f2b-sshd (1 references) target prot opt source destination REJECT all -- ***.***.***.*** [anywhere]/0 reject-with icmp-port-unreachable REJECT all -- ***.***.***.*** [anywhere]/0 reject-with icmp-port-unreachable REJECT all -- ***.***.***.*** [anywhere]/0 reject-with icmp-port-unreachable REJECT all -- ***.***.***.*** [anywhere]/0 reject-with icmp-port-unreachable REJECT all -- ***.***.***.*** [anywhere]/0 reject-with icmp-port-unreachable RETURN all -- [anywhere]/0 [anywhere]/0 ##### LET'S ENCRYPT ##### Certbot is installed in /usr/bin/letsencrypt This is the OS version I use: Code: No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 20.04.2 LTS Release: 20.04 Codename: focal PHP version: Code: PHP 7.4.3 (cli) (built: Oct 6 2020 15:47:56) ( NTS ) Copyright (c) The PHP Group Zend Engine v3.4.0, Copyright (c) Zend Technologies with Zend OPcache v7.4.3, Copyright (c), by Zend Technologies I have tried to use custom configuration templates in the conf-custom, but had no luck with that either. Thank you in advance for your help!
1. Swap file should not be zero. 2. Default ispconfig.vhost should work immediately upon install unless you change from port 8080 or you did not open port 8080 or you did not point your server hostname FQDN to your server IP and/or ipv6. 3. Did you successfully obtain LE certs during ISPConfig install / update?
Thank you! I didn't pay attention to the swap file, because I used the default settings. I have now created a swap file with 8 GB. It did work before when I first installed ISPConfig. Some time after either upgrading the server or upgrading ISPConfig itself it stopped working. In /etc/apache2/sites-available I only have the file ispconfig.conf, no .vhost file. Yes, the certification process went through without any problems. For all other sites (while setting them up in ISPConfig) as well.
netstat -nlp | grep 8080 has no result. I just checked the sites-enabled and I can see 000-ispconfig.conf and ispconfig.conf, both linking to ../sites-available/ispconfig.conf. Is this the way it should be ?
No, you can only have one or I believe it will cause an error. Ispconfig uses the 000-* name, the other would be setup manually and should be removed. You might try renaming your conf-custom files and run the installer again, answering yes to reconfigure services, and it will put the .vhost file back.
I deleted all ispconfig files from sites-available and sites-enabled, checked if there are any conf-custom files and reinstalled/updated ISPConfig with ispconfig_update.sh --force. Now I have ispconfig.conf again in my sites-available, but no .vhost.
I see, so that part of the configuration should be fine. What surprises me: Where is it specified that ISPConfig runs on port 8080? I actually thought that this happens in ispconfig.conf, but I can't find anything there.
it's defined in ispconfig.vhost file, which has a symlink 000-ispconfig.vhost in sites-enabled folder.
Hi till, thank you for your answer, unfortunately there's no ispconfig.vhost file. Only ispconfig.conf.
This can only happen when you choose not to install ISPConfig UI during installation or when there was no web server installed when you installed iSPConfig or you deleted that file afterwards. If this is a fresh installation, then you might just want to uninstall ispconfig using uninstall script and then reinstall it. And take care your server complies with system requirements as described in the perfect server installation guides.
It did work before, so I guess I messed something up while upgrading. The solution for me was to uninstall and re-install again. Now ISPConfig is running again and I can add my sites again. Thank you for your help!
