ISPConfig upgrade issue from version 3.1.13 -> 3.2.5 fail at powerdns database

Hello,
I do have a Ubuntu installation running Ubuntu 16.04.7 LTS to be exact with an external MySQL DB Server at the same Data Center.
I am trying to upgrade ISPConfig because the older version is causing issues.
This Version: 3.1.13
New Version : 3.2.5

Code:

>> Update

Operating System: Ubuntu 16.04.7 LTS (Xenial Xerus)

This application will update ISPConfig 3 on your server.

Shall the script create a ISPConfig backup in /var/backup/ now? (yes,no) [yes]: no

mysqldump: [Warning] Using a password on the command line interface can be insecure.
Checking ISPConfig database .. mysqlcheck: [Warning] Using a password on the command line interface can be insecure.
OK
mysql: [Warning] Using a password on the command line interface can be insecure.
Starting incremental database update.
Loading SQL patch file: /tmp/update_stable.sh.RI8vCkvs2O/ispconfig3_install/install/sql/incremental/upd_dev_collection.sql
Reconfigure Permissions in master database? (yes,no) [no]: yes

Reconfigure Services? (yes,no,selected) [yes]:

The following custom templates were found:

/usr/local/ispconfig/server/conf-custom/install/blacklist_helo.master

Do you want to rename these conf-custom templates now so the default templates are used? (yes,no) [no]:

Configuring Postfix
Configuring Dovecot
Configuring Mailman
Configuring Spamassassin
Configuring Amavisd
Configuring Getmail
Configuring PowerDNS
ERROR: Unable to create user for powerdns database Error:

Database Server details are :

Server version: 10.1.44-MariaDB-0ubuntu0.18.04.1 Ubuntu 18.04


I have full access to all boxes since I am root on both machines. I just do not know what else I could show in order to help to solve it. Please advise.

Thank you

 

I thought ISPConfig 3.2 version does not support Ubuntu older than 18.04. So Ubuntu should be upgraded first, then ISPConfig.

 

Hello Till, yes we do use PowerDNS.

 

It just goes back to the bash prompt. So if I knew where to look for so I can further troubleshoot it it would be very helpful because in var/log/ I don't see any error messages.

 

So how you want me to search for this : Unable to create user for powerdns database ??
I do have a multi server setup too so DB is on it's own Server where ispconfig is on a front server.

 

Code:

grep -r "Unable to create user for powerdns database" /usr/local/ispconfig/

 

Code:

Linux:/# grep -r "Unable to create user for powerdns database" /tmp
/tmp/update_stable.sh.1mp1peXgco/ispconfig3_install/install/dist/lib/gentoo.lib.php:                    $this->error('Unable to create user for powerdns database Error: '.$this->db->errorMessage);
/tmp/update_stable.sh.1mp1peXgco/ispconfig3_install/install/lib/installer_base.lib.php:                 $this->error('Unable to create user for powerdns database Error: '.$this->db->errorMessage);
/tmp/update_stable.sh.U9vdQFauUP/ispconfig3_install/install/dist/lib/gentoo.lib.php:                    $this->error('Unable to create user for powerdns database Error: '.$this->db->errorMessage);
/tmp/update_stable.sh.U9vdQFauUP/ispconfig3_install/install/lib/installer_base.lib.php:                 $this->error('Unable to create user for powerdns database Error: '.$this->db->errorMessage);
/tmp/update_stable.sh.Nc5scpJ47d/ispconfig3_install/install/dist/lib/gentoo.lib.php:                    $this->error('Unable to create user for powerdns database Error: '.$this->db->errorMessage);
/tmp/update_stable.sh.Nc5scpJ47d/ispconfig3_install/install/lib/installer_base.lib.php:                 $this->error('Unable to create user for powerdns database Error: '.$this->db->errorMessage);

I only found it in the upgrade tmp folder when I actually run the upgrade script.