Symlink not working

We have a phonesystem that uses an ISPConfig FTP account to place recordings inside an ISPConfig website directory. That directory is a linux symlink to another server where the recordings should be stored. The FTP process works fine but when you try to access the recording the webserver says:

Symbolic link not allowed or link target not accessible: /var/www/***FQDN***/web/client/recordings

So i went in the website Options > Apache directives field and inserted:

<Directory /var/www/***FQDN***/web/client/recordings/>
Options -Indexes
Options +FollowSymlinks
</Directory>

But it's not working. I'm guessing i have used the wrong directory path or wrong options or formatting. Can anyone help?

 

Did you check its permission / ownership (the directory you created for that and its files)?

 

I had set the owner of the recordings directory the same as the client and web for that site:


Inside the recordings directory the permissions are for user 1001 because the symlink goes to an external mount:



I did also change the directory path in the code snippet to this but it didn't help:

Code:

<Directory /var/www/clients/client6/web74/web/client/recordings/>
     Options Indexes MultiViews FollowSymlinks
     AllowOverride None
     Order allow,deny
     Allow from all
     <files *.mp3>
          Forcetype application/forcedownload
     </files>
     php_admin_value engine Off
     </Directory>

 

Anyone who can help?

 

I contacted ISPConfig support and the solution was to create new mount point in fstab.