backup folder does not exist

hi i'm trying to figure out the backup process. im trying the 'download backup' button which is supposed to copy the backup from
/var/backup/site.tar.gz
to
/var/www/site.com/backup/site.tar.gz
however, none of my sites on any servers have the /backup folder present so this just fails
also i cannot create this /backup folder even as root it says permission denied
so i can workaround this by changing the code in
server/plugins-available/backup_plugin.inc.php
to copy the file to /private which is always present, but i wondered if there is a way to fix this properly?

thanks

 

This works on my ISPConfig server. The "Download backup" button press creates the backup directory and copies the file there.
Your attempt to create it manually fails since the website directory is protected against alteration with chattr setting.

 

as @Taleman states, the backup folder doesn't exist until after you first choose to download an existing backup.

you say it fails, does it actually give an error? or are you assuming it's failed because it doesn't immediately create the backup folder?

does the backup in /var/backup? is this a mounted folder? if so, is the folder actually mounted when you click the download button?

 

hi ok thanks for replies. the backup folder is never created, i debugged this by reading this file
server/plugins-available/backup_plugin.inc.php
which has an if(file_exists(
check for the backup folder. this doesnt exist so it skips the copy part. i cant find anywhere in the code where the create directory shld be happening, but it appears to not be being created when it should.

 

maybe it's in
/usr/local/ispconfig/server/lib/classes/backup.inc.php

 

yeah the issue is same for files or database backups. i know its running the code in
server/plugins-available/backup_plugin.inc.php
because i added an else echo 'backup folder not present' and it does print that. anyway i will continue with my workarounds thanks