Very slow response after new installation of ISPCONFIG in ubuntu20.04

Discussion in 'Installation/Configuration' started by pawan, Dec 3, 2022.

  1. pawan

    pawan Member

    upload_2022-12-4_3-23-42.png
    This is the error I get frequently on most requests.
    failed to load response data. no data found for resource with given identifier.
    this happens every where even when I am trying to change the tab.
    what could be the reason for this and resolution for the same.
     
  2. Th0m

    Th0m ISPConfig Developer Staff Member ISPConfig Developer

    Perhaps wrongful DNS? Can you look into the connection, where it fails?
     
  3. pawan

    pawan Member

    upload_2022-12-4_22-17-36.png
    this is what I get in browser console, just when I was trying to filter in clients page/tab
    where else you want me to check.
     
  4. Th0m

    Th0m ISPConfig Developer Staff Member ISPConfig Developer

    Dig further into that request.
     
  5. pawan

    pawan Member

    not sure - but I am adding further info if that helps.
    I was trying to add a test a client. after adding information in the client detail page I clicked on the limits tab.
    the spinners shows for some time then went away, but the UI was not changed to limits tab.
    in the browser console I can see the server url as - https://server1.myserver.com:8080/client/client_edit.php
    and request as
    Code:
    ompany_name:
    test
    gender:
    f
    contact_firstname:
    test
    contact_name:
    test
    customer_no:
    C165
    customer_no_org:
    C1
    username:
    test1
    password:
    Mc4J_HaPhyr7
    repeat_password:
    Mc4J_HaPhyr7
    language:
    en
    usertheme:
    default
    street:
    zip:
    city:
    state:
    country:
    IN
    telephone:
    mobile:
    fax:
    email:
    [email protected]
    internet:
    https://
    icq:
    vat_id:
    company_id:
    bank_account_owner:
    bank_account_number:
    bank_code:
    bank_name:
    bank_account_iban:
    bank_account_swift:
    paypal_email:
    added_date:
    2022-12-04
    added_by:
    admin
    notes:
    id:
    _csrf_id:
    client_db3afc8e3e61642051f2f10b
    _csrf_key:
    4683a09c179b7b50dc98e5e012c1705d395833a8
    next_tab:
    limits
    phpsessid:
    a6bnomtsae79l2ddi5sicpr1b0
    but in the response it says -
    upload_2022-12-4_22-49-30.png
     
  6. till

    till Super Moderator Staff Member ISPConfig Developer

    What you did in ISPConfig does not matter for this error, as @Th0m explained to you, you have nameserver errors, and if the name service does not allow you to realiably reach the server, then no matter what you do in the Ui must fail.
     
    pawan likes this.
  7. pawan

    pawan Member

    Hi Till,
    if that is the case, then it shouldn't work at all I believe.
    but it works sometimes and fails sometimes.
     
  8. pawan

    pawan Member

    Hi Till,
    I think you are quite right. actually there are packet drops between my machine and server.
     
  9. till

    till Super Moderator Staff Member ISPConfig Developer

    No, it might work sometimes and fails sometimes.
     

Share This Page