ispconfig sudennly down and missing

Discussion in 'Installation/Configuration' started by Andi Achridhan Amdari, Dec 30, 2022.

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  1. Andi Achridhan Amdari

    Andi Achridhan Amdari New Member

    Just yesterday I'm succesfully install and run ispconfig make some web running then control panel suddenly down
    check using netstat port 8080 not listening
    try restart ispconfig
    /etc/init.d/ispconfig_server restart but the ispconfig_server is missing..
    Code:
    root@hosting:/etc/init.d# isp
ispconfig_patch               ispconfig_update_from_dev.sh  ispell-wrapper
ispconfig_update.sh           ispell-autobuildhash         
root@hosting:/etc/init.d# isp
    how to restart the ispconfig?
    try to install again is say already installed, how to uninstall?
     
    Andi Achridhan Amdari, Dec 30, 2022
    #1
  2. ahrasis

    ahrasis Well-Known Member HowtoForge Supporter

    ahrasis, Dec 30, 2022
    #2
  3. Andi Achridhan Amdari

    Andi Achridhan Amdari New Member

    here are the report
    Code:
    ##### SERVER #####
IP-address (as per hostname): ***.***.***.***
[WARN] could not determine server's ip address by ifconfig
[INFO] OS version is Ubuntu 20.04.5 LTS
 
[INFO] uptime:  04:19:25 up  1:26,  1 user,  load average: 0.00, 0.03, 0.01
 
[INFO] memory:
              total        used        free      shared  buff/cache   available
Mem:          3.8Gi       1.9Gi       490Mi        44Mi       1.4Gi       1.6Gi
Swap:            0B          0B          0B
 
[INFO] systemd failed services status:
  UNIT                       LOAD   ACTIVE SUB    DESCRIPTION                             
● apache2.service            loaded failed failed The Apache HTTP Server                   
● quotaon.service            loaded failed failed Enable File System Quotas               
● snap.lxd.activate.service  loaded failed failed Service for snap application lxd.activate
● systemd-quotacheck.service loaded failed failed File System Quota Check                 

LOAD   = Reflects whether the unit definition was properly loaded.
ACTIVE = The high-level unit activation state, i.e. generalization of SUB.
SUB    = The low-level unit activation state, values depend on unit type.

4 loaded units listed.

[INFO] ISPConfig is installed.

##### ISPCONFIG #####
ISPConfig version is 3.2.9


##### VERSION CHECK #####

[INFO] php (cli) version is 7.4.33
[INFO] php-cgi (used for cgi php in default vhost!) is version 7.4.33

##### PORT CHECK #####

[WARN] Port 8080 (ISPConfig) seems NOT to be listening
[WARN] Port 8081 (ISPConfig Apps) seems NOT to be listening
[WARN] Port 443 (Webserver SSL) seems NOT to be listening

##### MAIL SERVER CHECK #####


##### RUNNING SERVER PROCESSES #####

[INFO] I found the following web server(s):
        Unknown process (nginx:) (PID 665)
[INFO] I found the following mail server(s):
        Postfix (PID 6758)
[INFO] I found the following pop3 server(s):
        Dovecot (PID 6775)
[INFO] I found the following imap server(s):
        Dovecot (PID 6775)
[INFO] I found the following ftp server(s):
        PureFTP (PID 6818)

##### LISTENING PORTS #####
(only           ()
Local           (Address)
[localhost]:10023               (980/postgrey)
[anywhere]:20202                (783/fluent-bit)
[localhost]:11334               (6765/rspamd:)
[localhost]:11332               (6765/rspamd:)
[localhost]:11333               (6765/rspamd:)
[anywhere]:995          (6775/dovecot)
[anywhere]:993          (6775/dovecot)
[localhost]:11211               (538/memcached)
[localhost]:953         (6826/named)
[anywhere]:587          (6758/master)
[anywhere]:465          (6758/master)
[anywhere]:110          (6775/dovecot)
[anywhere]:80           (665/nginx:)
[anywhere]:4190         (6775/dovecot)
***.***.***.***:53              (6826/named)
***.***.***.***:53              (450/systemd-resolve)
[localhost]:53          (6826/named)
[anywhere]:23           (5731/inetd)
[anywhere]:22           (1591/sshd:)
[anywhere]:21           (6818/pure-ftpd)
[anywhere]:25           (6758/master)
[localhost]:6379                (751/redis-server)
[anywhere]:143          (6775/dovecot)
*:*:*:*::*:20201                (747/otelopscol)
*:*:*:*::*:953          (6826/named)
*:*:*:*::*:53           (6826/named)
*:*:*:*::*:6379         (751/redis-server)
*:*:*:*::**:*:*:*::*53          (6826/named)
*:*:*:*::*:3306         (6100/mysqld)
*:*:*:*::*:995          (6775/dovecot)
*:*:*:*::*:993          (6775/dovecot)
*:*:*:*::*:587          (6758/master)
*:*:*:*::*:465          (6758/master)
[localhost]10           (6775/dovecot)
*:*:*:*::*:80           (665/nginx:)
*:*:*:*::*:4190         (6775/dovecot)
*:*:*:*::*:22           (1591/sshd:)
*:*:*:*::*:21           (6818/pure-ftpd)
*:*:*:*::*:25           (6758/master)
[localhost]43           (6775/dovecot)




##### IPTABLES #####
Chain INPUT (policy DROP)
target     prot opt source               destination         
ufw-before-logging-input  all  --  [anywhere]/0            [anywhere]/0           
ufw-before-input  all  --  [anywhere]/0            [anywhere]/0           
ufw-after-input  all  --  [anywhere]/0            [anywhere]/0           
ufw-after-logging-input  all  --  [anywhere]/0            [anywhere]/0           
ufw-reject-input  all  --  [anywhere]/0            [anywhere]/0           
ufw-track-input  all  --  [anywhere]/0            [anywhere]/0           

Chain FORWARD (policy DROP)
target     prot opt source               destination         
ufw-before-logging-forward  all  --  [anywhere]/0            [anywhere]/0           
ufw-before-forward  all  --  [anywhere]/0            [anywhere]/0           
ufw-after-forward  all  --  [anywhere]/0            [anywhere]/0           
ufw-after-logging-forward  all  --  [anywhere]/0            [anywhere]/0           
ufw-reject-forward  all  --  [anywhere]/0            [anywhere]/0           
ufw-track-forward  all  --  [anywhere]/0            [anywhere]/0           

Chain OUTPUT (policy ACCEPT)
target     prot opt source               destination         
ufw-before-logging-output  all  --  [anywhere]/0            [anywhere]/0           
ufw-before-output  all  --  [anywhere]/0            [anywhere]/0           
ufw-after-output  all  --  [anywhere]/0            [anywhere]/0           
ufw-after-logging-output  all  --  [anywhere]/0            [anywhere]/0           
ufw-reject-output  all  --  [anywhere]/0            [anywhere]/0           
ufw-track-output  all  --  [anywhere]/0            [anywhere]/0           

Chain ufw-after-forward (1 references)
target     prot opt source               destination         

Chain ufw-after-input (1 references)
target     prot opt source               destination         
ufw-skip-to-policy-input  udp  --  [anywhere]/0            [anywhere]/0            udp dpt:137
ufw-skip-to-policy-input  udp  --  [anywhere]/0            [anywhere]/0            udp dpt:138
ufw-skip-to-policy-input  tcp  --  [anywhere]/0            [anywhere]/0            tcp dpt:139
ufw-skip-to-policy-input  tcp  --  [anywhere]/0            [anywhere]/0            tcp dpt:445
ufw-skip-to-policy-input  udp  --  [anywhere]/0            [anywhere]/0            udp dpt:67
ufw-skip-to-policy-input  udp  --  [anywhere]/0            [anywhere]/0            udp dpt:68
ufw-skip-to-policy-input  all  --  [anywhere]/0            [anywhere]/0            ADDRTYPE match dst-type BROA
DCAST

Chain ufw-after-logging-forward (1 references)
target     prot opt source               destination         
LOG        all  --  [anywhere]/0            [anywhere]/0            limit: avg 3/min burst 10 LOG flags 0 level
 4 prefix "[UFW BLOCK] "

Chain ufw-after-logging-input (1 references)
target     prot opt source               destination         
LOG        all  --  [anywhere]/0            [anywhere]/0            limit: avg 3/min burst 10 LOG flags 0 level
 4 prefix "[UFW BLOCK] "

Chain ufw-after-logging-output (1 references)
target     prot opt source               destination         

Chain ufw-after-output (1 references)
target     prot opt source               destination         

Chain ufw-before-forward (1 references)
target     prot opt source               destination         
ACCEPT     all  --  [anywhere]/0            [anywhere]/0            ctstate RELATED,ESTABLISHED
ACCEPT     icmp --  [anywhere]/0            [anywhere]/0            icmptype 3
ACCEPT     icmp --  [anywhere]/0            [anywhere]/0            icmptype 11
ACCEPT     icmp --  [anywhere]/0            [anywhere]/0            icmptype 12
ACCEPT     icmp --  [anywhere]/0            [anywhere]/0            icmptype 8
ufw-user-forward  all  --  [anywhere]/0            [anywhere]/0           

Chain ufw-before-input (1 references)
target     prot opt source               destination         
ACCEPT     all  --  [anywhere]/0            [anywhere]/0           
ACCEPT     all  --  [anywhere]/0            [anywhere]/0            ctstate RELATED,ESTABLISHED
ufw-logging-deny  all  --  [anywhere]/0            [anywhere]/0            ctstate INVALID
DROP       all  --  [anywhere]/0            [anywhere]/0            ctstate INVALID
ACCEPT     icmp --  [anywhere]/0            [anywhere]/0            icmptype 3
ACCEPT     icmp --  [anywhere]/0            [anywhere]/0            icmptype 11
ACCEPT     icmp --  [anywhere]/0            [anywhere]/0            icmptype 12
ACCEPT     icmp --  [anywhere]/0            [anywhere]/0            icmptype 8
ACCEPT     udp  --  [anywhere]/0            [anywhere]/0            udp spt:67 dpt:68
ufw-not-local  all  --  [anywhere]/0            [anywhere]/0           
ACCEPT     udp  --  [anywhere]/0            ***.***.***.***          udp dpt:5353
ACCEPT     udp  --  [anywhere]/0            ***.***.***.***      udp dpt:1900
ufw-user-input  all  --  [anywhere]/0            [anywhere]/0           

Chain ufw-before-logging-forward (1 references)
target     prot opt source               destination         

Chain ufw-before-logging-input (1 references)
target     prot opt source               destination         

Chain ufw-before-logging-output (1 references)
target     prot opt source               destination         

Chain ufw-before-output (1 references)
target     prot opt source               destination         
ACCEPT     all  --  [anywhere]/0            [anywhere]/0           
ACCEPT     all  --  [anywhere]/0            [anywhere]/0            ctstate RELATED,ESTABLISHED
ufw-user-output  all  --  [anywhere]/0            [anywhere]/0           

Chain ufw-logging-allow (0 references)
target     prot opt source               destination         
LOG        all  --  [anywhere]/0            [anywhere]/0            limit: avg 3/min burst 10 LOG flags 0 level
 4 prefix "[UFW ALLOW] "

Chain ufw-logging-deny (2 references)
target     prot opt source               destination         
RETURN     all  --  [anywhere]/0            [anywhere]/0            ctstate INVALID limit: avg 3/min burst 10
LOG        all  --  [anywhere]/0            [anywhere]/0            limit: avg 3/min burst 10 LOG flags 0 level
 4 prefix "[UFW BLOCK] "

Chain ufw-not-local (1 references)
target     prot opt source               destination         
RETURN     all  --  [anywhere]/0            [anywhere]/0            ADDRTYPE match dst-type LOCAL
RETURN     all  --  [anywhere]/0            [anywhere]/0            ADDRTYPE match dst-type MULTICAST
RETURN     all  --  [anywhere]/0            [anywhere]/0            ADDRTYPE match dst-type BROADCAST
ufw-logging-deny  all  --  [anywhere]/0            [anywhere]/0            limit: avg 3/min burst 10
DROP       all  --  [anywhere]/0            [anywhere]/0           

Chain ufw-reject-forward (1 references)
target     prot opt source               destination         

Chain ufw-reject-input (1 references)
target     prot opt source               destination         

Chain ufw-reject-output (1 references)
target     prot opt source               destination         

Chain ufw-skip-to-policy-forward (0 references)
target     prot opt source               destination         
DROP       all  --  [anywhere]/0            [anywhere]/0           

Chain ufw-skip-to-policy-input (7 references)
target     prot opt source               destination         
DROP       all  --  [anywhere]/0            [anywhere]/0           

Chain ufw-skip-to-policy-output (0 references)
target     prot opt source               destination         
ACCEPT     all  --  [anywhere]/0            [anywhere]/0           

Chain ufw-track-forward (1 references)
target     prot opt source               destination         

Chain ufw-track-input (1 references)
target     prot opt source               destination         

Chain ufw-track-output (1 references)
target     prot opt source               destination         
ACCEPT     tcp  --  [anywhere]/0            [anywhere]/0            ctstate NEW
ACCEPT     udp  --  [anywhere]/0            [anywhere]/0            ctstate NEW

Chain ufw-user-forward (1 references)
target     prot opt source               destination         

Chain ufw-user-input (1 references)
target     prot opt source               destination         
ACCEPT     tcp  --  [anywhere]/0            [anywhere]/0            tcp dpt:21
ACCEPT     tcp  --  [anywhere]/0            [anywhere]/0            tcp dpt:22
ACCEPT     tcp  --  [anywhere]/0            [anywhere]/0            tcp dpt:25
ACCEPT     tcp  --  [anywhere]/0            [anywhere]/0            tcp dpt:53
ACCEPT     tcp  --  [anywhere]/0            [anywhere]/0            tcp dpt:80
ACCEPT     tcp  --  [anywhere]/0            [anywhere]/0            tcp dpt:110
ACCEPT     tcp  --  [anywhere]/0            [anywhere]/0            tcp dpt:143
ACCEPT     tcp  --  [anywhere]/0            [anywhere]/0            tcp dpt:443
ACCEPT     tcp  --  [anywhere]/0            [anywhere]/0            tcp dpt:465
ACCEPT     tcp  --  [anywhere]/0            [anywhere]/0            tcp dpt:587
ACCEPT     tcp  --  [anywhere]/0            [anywhere]/0            tcp dpt:993
ACCEPT     tcp  --  [anywhere]/0            [anywhere]/0            tcp dpt:995
ACCEPT     tcp  --  [anywhere]/0            [anywhere]/0            tcp dpt:3306
ACCEPT     tcp  --  [anywhere]/0            [anywhere]/0            tcp dpt:4190
ACCEPT     tcp  --  [anywhere]/0            [anywhere]/0            tcp dpt:8080
ACCEPT     tcp  --  [anywhere]/0            [anywhere]/0            tcp dpt:8081
ACCEPT     tcp  --  [anywhere]/0            [anywhere]/0            multiport dports 40110:40210
ACCEPT     udp  --  [anywhere]/0            [anywhere]/0            udp dpt:53

Chain ufw-user-limit (0 references)
target     prot opt source               destination         
LOG        all  --  [anywhere]/0            [anywhere]/0            limit: avg 3/min burst 5 LOG flags 0 level
4 prefix "[UFW LIMIT BLOCK] "
REJECT     all  --  [anywhere]/0            [anywhere]/0            reject-with icmp-port-unreachable

Chain ufw-user-limit-accept (0 references)
target     prot opt source               destination         
ACCEPT     all  --  [anywhere]/0            [anywhere]/0           

Chain ufw-user-logging-forward (0 references)
target     prot opt source               destination         

Chain ufw-user-logging-input (0 references)
target     prot opt source               destination         

Chain ufw-user-logging-output (0 references)
target     prot opt source               destination         

Chain ufw-user-output (1 references)
target     prot opt source               destination         




##### LET'S ENCRYPT #####
acme.sh is installed in /root/.acme.sh/acme.sh
     
    Andi Achridhan Amdari, Dec 30, 2022
    #3
  4. ahrasis

    ahrasis Well-Known Member HowtoForge Supporter

    There is no such thing as ISPConfig is not a service that can be stopped, started, restarted etc. Its web UI is based on whether web server is properly running and the designated port.

    Check if your web server is working by running nginx -t for nginx. Check if your provider closed any of the designated ports.
     
    ahrasis, Dec 30, 2022
    #4
  5. till

    till Super Moderator Staff Member ISPConfig Developer

    You seem to have installed Apache and Nginx at the same time and that#s the reason why your system is down. Stop nginx and start apache2 and check if its accessible again. And as @ahrasis pointed out, ISPConfig is not a service and has therefore no such init script.
     
    till, Dec 30, 2022
    #5
  6. Taleman

    Taleman Well-Known Member HowtoForge Supporter

    How did you do the install? What instructions did you follow?
    I suspect you have done someting in addition to what the installation instructions told to do.
     
    Taleman, Dec 30, 2022
    #6
  7. Andi Achridhan Amdari

    Andi Achridhan Amdari New Member

    its works by stop nginx and start apache2
    I'm installing using
    Code:
    wget -O - https://get.ispconfig.org | sh -s -- --use-ftp-ports=40110-40210 --unattended-upgrades --no-quota
    didnt remember install nginx tho.. but thanks
     
    Andi Achridhan Amdari, Dec 30, 2022
    #7
  8. ahrasis

    ahrasis Well-Known Member HowtoForge Supporter

    Good to hear you solved that problem.

    As a minor note, do create swap file to avoid downtime if your server is running out of its memory.
     
    ahrasis, Dec 31, 2022
    #8

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