Hello, I have an error on WordPress on my ISPconfig server. When I want to update plugins or etc. the server will give me a 403 Forbidden error while update and when I refresh the window I get the 502 HTTP Error from ISPconfig. Server Specs: ISPconfig: ISPConfig 3.2.9p1 PHP Version: 8.1 Web Server: Nginx I am a ISPconfig newbie and Google doesn't help me in this thread.
When I check the Error log there is nothing in it when I practiced the Failed update, the only Error log there was something in was form yesterday.
Did you modify or install files of the website? This may have changed owner or permission of the files.
Hi, the permissions on the files are ispconfig:~# ls -all directory total 264 drwxr-x--x 7 web4 client2 4096 Mar 21 06:00 . drwxr-xr-x 11 web4 client2 4096 Mar 20 12:05 .. drwxr-xr-x 2 web4 client2 4096 Mar 20 22:03 error -rw-rw-r-- 1 web4 client2 15406 Oct 28 15:13 favicon.ico -rw-rw-r-- 1 web4 client2 405 Feb 2 15:46 index.php -rw-r--r-- 1 web4 client2 16 Mar 21 05:58 info.php -rw-rw-r-- 1 web4 client2 19915 Feb 2 15:46 license.txt -rw-rw-r-- 1 web4 client2 7389 Feb 2 15:46 readme.html drwxr-xr-x 2 web4 client2 4096 Mar 21 00:03 stats -rw-rw-r-- 1 web4 client2 7205 Feb 2 15:46 wp-activate.php drwxrwxr-x 9 web4 client2 4096 Feb 2 15:46 wp-admin -rw-rw-r-- 1 web4 client2 351 Feb 2 15:46 wp-blog-header.php -rw-rw-r-- 1 web4 client2 2338 Feb 2 15:46 wp-comments-post.php -rw-rw-r-- 1 web4 client2 3725 Mar 20 22:03 wp-config.php -rw-rw-r-- 1 web4 client2 3001 Feb 2 15:46 wp-config-sample.php drwxrwxr-x 7 web4 client2 4096 Mar 21 07:20 wp-content -rw-rw-r-- 1 web4 client2 5543 Feb 2 15:46 wp-cron.php drwxrwxr-x 27 web4 client2 12288 Feb 2 15:46 wp-includes -rw-rw-r-- 1 web4 client2 2494 Feb 2 15:46 wp-links-opml.php -rw-rw-r-- 1 web4 client2 3985 Feb 2 15:46 wp-load.php -rw-rw-r-- 1 web4 client2 49135 Feb 2 15:46 wp-login.php -rw-rw-r-- 1 web4 client2 8522 Feb 2 15:46 wp-mail.php -rw-rw-r-- 1 web4 client2 24587 Feb 2 15:46 wp-settings.php -rw-rw-r-- 1 web4 client2 34350 Feb 2 15:46 wp-signup.php -rw-rw-r-- 1 web4 client2 4914 Feb 2 15:46 wp-trackback.php -rw-rw-r-- 1 web4 client2 3236 Feb 2 15:46 xmlrpc.php I think this is right or?
Hi, my old Hosting server runs on PHP 8.2, and I am able to make updates there with no problem, so I think this is not the problem.
Those permissions look OK (although you should have posted them in CODE tags). Same owner should be in subdirectories also. Try doing the plugin update again, then check error and access files in the log directory for entries at that time. There should be something there. Just to make sure, do this: https://forum.howtoforge.com/threads/please-read-before-posting.58408/
I have tried the plugin update again and in the Error file was nothing else, an old WordPress error from morning. Here is the check from the System Code: ##### SERVER ##### IP-address (as per hostname): ***.***.***.*** [WARN] could not determine server's ip address by ifconfig [INFO] OS version is Debian GNU/Linux 11 (bullseye) [INFO] uptime: 09:19:29 up 15:36, 2 users, load average: 0.10, 0.07, 0.01 [INFO] memory: total used free shared buff/cache available Mem: 7.6Gi 2.2Gi 3.0Gi 214Mi 2.5Gi 4.9Gi Swap: 974Mi 0B 974Mi [INFO] systemd failed services status: UNIT LOAD ACTIVE SUB DESCRIPTION 0 loaded units listed. [INFO] ISPConfig is installed. ##### ISPCONFIG ##### ISPConfig version is 3.2.9p1 ##### VERSION CHECK ##### [INFO] php (cli) version is 7.4.33 [INFO] php-cgi (used for cgi php in default vhost!) is version 7.4.33 ##### PORT CHECK ##### ##### MAIL SERVER CHECK ##### ##### RUNNING SERVER PROCESSES ##### [INFO] I found the following web server(s): Unknown process (nginx:) (PID 183294) [INFO] I found the following mail server(s): Postfix (PID 1819) [INFO] I found the following pop3 server(s): Dovecot (PID 637) [INFO] I found the following imap server(s): Dovecot (PID 637) [INFO] I found the following ftp server(s): PureFTP (PID 1288) ##### LISTENING PORTS ##### (only () Local (Address) [anywhere]:80 (183294/nginx:) [anywhere]:8080 (183294/nginx:) [anywhere]:8081 (183294/nginx:) [anywhere]:465 (1819/master) [localhost]:9013 (20942/php-fpm:) [anywhere]:21 (1288/pure-ftpd) ***.***.***.***:53 (642/named) ***.***.***.***:53 (642/named) ***.***.***.***:53 (642/named) ***.***.***.***:53 (642/named) ***.***.***.***:53 (642/named) ***.***.***.***:53 (642/named) ***.***.***.***:53 (642/named) ***.***.***.***:53 (642/named) ***.***.***.***:53 (642/named) ***.***.***.***:53 (642/named) ***.***.***.***:53 (642/named) ***.***.***.***:53 (642/named) [localhost]:53 (642/named) [localhost]:53 (642/named) [localhost]:53 (642/named) [localhost]:53 (642/named) [localhost]:53 (642/named) [localhost]:53 (642/named) [localhost]:53 (642/named) [localhost]:53 (642/named) [localhost]:53 (642/named) [localhost]:53 (642/named) [localhost]:53 (642/named) [localhost]:53 (642/named) [anywhere]:22 (18159/sshd:) [anywhere]:25 (1819/master) [localhost]:953 (642/named) [anywhere]:443 (183294/nginx:) [anywhere]:4190 (637/dovecot) [anywhere]:993 (637/dovecot) [anywhere]:995 (637/dovecot) [localhost]:11332 (655/rspamd:) [localhost]:11333 (655/rspamd:) [localhost]:11334 (655/rspamd:) [localhost]:10023 (841/postgrey) [localhost]:26379 (21318/redis-sentine) [anywhere]:587 (1819/master) [localhost]:6379 (654/redis-server) [localhost]:11211 (641/memcached) [anywhere]:110 (637/dovecot) [anywhere]:143 (637/dovecot) *:*:*:*::*:80 (183294/nginx:) *:*:*:*::*:8080 (183294/nginx:) *:*:*:*::*:8081 (183294/nginx:) *:*:*:*::*:465 (1819/master) *:*:*:*::*:21 (1288/pure-ftpd) *:*:*:*::*:53 (642/named) *:*:*:*::*:53 (642/named) *:*:*:*::*:53 (642/named) *:*:*:*::*:53 (642/named) *:*:*:*::*:53 (642/named) *:*:*:*::*:53 (642/named) *:*:*:*::*:53 (642/named) *:*:*:*::*:53 (642/named) *:*:*:*::*:53 (642/named) *:*:*:*::*:53 (642/named) *:*:*:*::*:53 (642/named) *:*:*:*::*:53 (642/named) *:*:*:*::*64:12ff:feba:a:53 (642/named) *:*:*:*::*64:12ff:feba:a:53 (642/named) *:*:*:*::*64:12ff:feba:a:53 (642/named) *:*:*:*::*64:12ff:feba:a:53 (642/named) *:*:*:*::*64:12ff:feba:a:53 (642/named) *:*:*:*::*64:12ff:feba:a:53 (642/named) *:*:*:*::*64:12ff:feba:a:53 (642/named) *:*:*:*::*64:12ff:feba:a:53 (642/named) *:*:*:*::*64:12ff:feba:a:53 (642/named) *:*:*:*::*64:12ff:feba:a:53 (642/named) *:*:*:*::*64:12ff:feba:a:53 (642/named) *:*:*:*::*64:12ff:feba:a:53 (642/named) *:*:*:*::*53 (642/named) *:*:*:*::*53 (642/named) *:*:*:*::*53 (642/named) *:*:*:*::*53 (642/named) *:*:*:*::*53 (642/named) *:*:*:*::*53 (642/named) *:*:*:*::*53 (642/named) *:*:*:*::*53 (642/named) *:*:*:*::*53 (642/named) *:*:*:*::*53 (642/named) *:*:*:*::*53 (642/named) *:*:*:*::*53 (642/named) *:*:*:*::*:22 (18159/sshd:) *:*:*:*::*:25 (1819/master) *:*:*:*::*:953 (642/named) *:*:*:*::*:443 (183294/nginx:) *:*:*:*::*:4190 (637/dovecot) *:*:*:*::*:993 (637/dovecot) *:*:*:*::*:995 (637/dovecot) *:*:*:*::*:11332 (655/rspamd:) *:*:*:*::*:11333 (655/rspamd:) *:*:*:*::*:11334 (655/rspamd:) *:*:*:*::*:10023 (841/postgrey) *:*:*:*::*:3306 (783/mariadbd) *:*:*:*::*:26379 (21318/redis-sentine) *:*:*:*::*:587 (1819/master) *:*:*:*::*:6379 (654/redis-server) [localhost]10 (637/dovecot) [localhost]43 (637/dovecot) ##### IPTABLES ##### Chain INPUT (policy DROP) target prot opt source destination ufw-before-logging-input all -- [anywhere]/0 [anywhere]/0 ufw-before-input all -- [anywhere]/0 [anywhere]/0 ufw-after-input all -- [anywhere]/0 [anywhere]/0 ufw-after-logging-input all -- [anywhere]/0 [anywhere]/0 ufw-reject-input all -- [anywhere]/0 [anywhere]/0 ufw-track-input all -- [anywhere]/0 [anywhere]/0 Chain FORWARD (policy DROP) target prot opt source destination ufw-before-logging-forward all -- [anywhere]/0 [anywhere]/0 ufw-before-forward all -- [anywhere]/0 [anywhere]/0 ufw-after-forward all -- [anywhere]/0 [anywhere]/0 ufw-after-logging-forward all -- [anywhere]/0 [anywhere]/0 ufw-reject-forward all -- [anywhere]/0 [anywhere]/0 ufw-track-forward all -- [anywhere]/0 [anywhere]/0 Chain OUTPUT (policy ACCEPT) target prot opt source destination ufw-before-logging-output all -- [anywhere]/0 [anywhere]/0 ufw-before-output all -- [anywhere]/0 [anywhere]/0 ufw-after-output all -- [anywhere]/0 [anywhere]/0 ufw-after-logging-output all -- [anywhere]/0 [anywhere]/0 ufw-reject-output all -- [anywhere]/0 [anywhere]/0 ufw-track-output all -- [anywhere]/0 [anywhere]/0 Chain ufw-after-forward (1 references) target prot opt source destination Chain ufw-after-input (1 references) target prot opt source destination ufw-skip-to-policy-input udp -- [anywhere]/0 [anywhere]/0 udp dpt:137 ufw-skip-to-policy-input udp -- [anywhere]/0 [anywhere]/0 udp dpt:138 ufw-skip-to-policy-input tcp -- [anywhere]/0 [anywhere]/0 tcp dpt:139 ufw-skip-to-policy-input tcp -- [anywhere]/0 [anywhere]/0 tcp dpt:445 ufw-skip-to-policy-input udp -- [anywhere]/0 [anywhere]/0 udp dpt:67 ufw-skip-to-policy-input udp -- [anywhere]/0 [anywhere]/0 udp dpt:68 ufw-skip-to-policy-input all -- [anywhere]/0 [anywhere]/0 ADDRTYPE match dst-type BROADCAST Chain ufw-after-logging-forward (1 references) target prot opt source destination LOG all -- [anywhere]/0 [anywhere]/0 limit: avg 3/min burst 10 LOG flags 0 level 4 prefix "[UFW BLOCK] " Chain ufw-after-logging-input (1 references) target prot opt source destination LOG all -- [anywhere]/0 [anywhere]/0 limit: avg 3/min burst 10 LOG flags 0 level 4 prefix "[UFW BLOCK] " Chain ufw-after-logging-output (1 references) target prot opt source destination Chain ufw-after-output (1 references) target prot opt source destination Chain ufw-before-forward (1 references) target prot opt source destination ACCEPT all -- [anywhere]/0 [anywhere]/0 ctstate RELATED,ESTABLISHED ACCEPT icmp -- [anywhere]/0 [anywhere]/0 icmptype 3 ACCEPT icmp -- [anywhere]/0 [anywhere]/0 icmptype 11 ACCEPT icmp -- [anywhere]/0 [anywhere]/0 icmptype 12 ACCEPT icmp -- [anywhere]/0 [anywhere]/0 icmptype 8 ufw-user-forward all -- [anywhere]/0 [anywhere]/0 Chain ufw-before-input (1 references) target prot opt source destination ACCEPT all -- [anywhere]/0 [anywhere]/0 ACCEPT all -- [anywhere]/0 [anywhere]/0 ctstate RELATED,ESTABLISHED ufw-logging-deny all -- [anywhere]/0 [anywhere]/0 ctstate INVALID DROP all -- [anywhere]/0 [anywhere]/0 ctstate INVALID ACCEPT icmp -- [anywhere]/0 [anywhere]/0 icmptype 3 ACCEPT icmp -- [anywhere]/0 [anywhere]/0 icmptype 11 ACCEPT icmp -- [anywhere]/0 [anywhere]/0 icmptype 12 ACCEPT icmp -- [anywhere]/0 [anywhere]/0 icmptype 8 ACCEPT udp -- [anywhere]/0 [anywhere]/0 udp spt:67 dpt:68 ufw-not-local all -- [anywhere]/0 [anywhere]/0 ACCEPT udp -- [anywhere]/0 ***.***.***.*** udp dpt:5353 ACCEPT udp -- [anywhere]/0 ***.***.***.*** udp dpt:1900 ufw-user-input all -- [anywhere]/0 [anywhere]/0 Chain ufw-before-logging-forward (1 references) target prot opt source destination Chain ufw-before-logging-input (1 references) target prot opt source destination Chain ufw-before-logging-output (1 references) target prot opt source destination Chain ufw-before-output (1 references) target prot opt source destination ACCEPT all -- [anywhere]/0 [anywhere]/0 ACCEPT all -- [anywhere]/0 [anywhere]/0 ctstate RELATED,ESTABLISHED ufw-user-output all -- [anywhere]/0 [anywhere]/0 Chain ufw-logging-allow (0 references) target prot opt source destination LOG all -- [anywhere]/0 [anywhere]/0 limit: avg 3/min burst 10 LOG flags 0 level 4 prefix "[UFW ALLOW] " Chain ufw-logging-deny (2 references) target prot opt source destination RETURN all -- [anywhere]/0 [anywhere]/0 ctstate INVALID limit: avg 3/min burst 10 LOG all -- [anywhere]/0 [anywhere]/0 limit: avg 3/min burst 10 LOG flags 0 level 4 prefix "[UFW BLOCK] " Chain ufw-not-local (1 references) target prot opt source destination RETURN all -- [anywhere]/0 [anywhere]/0 ADDRTYPE match dst-type LOCAL RETURN all -- [anywhere]/0 [anywhere]/0 ADDRTYPE match dst-type MULTICAST RETURN all -- [anywhere]/0 [anywhere]/0 ADDRTYPE match dst-type BROADCAST ufw-logging-deny all -- [anywhere]/0 [anywhere]/0 limit: avg 3/min burst 10 DROP all -- [anywhere]/0 [anywhere]/0 Chain ufw-reject-forward (1 references) target prot opt source destination Chain ufw-reject-input (1 references) target prot opt source destination Chain ufw-reject-output (1 references) target prot opt source destination Chain ufw-skip-to-policy-forward (0 references) target prot opt source destination DROP all -- [anywhere]/0 [anywhere]/0 Chain ufw-skip-to-policy-input (7 references) target prot opt source destination DROP all -- [anywhere]/0 [anywhere]/0 Chain ufw-skip-to-policy-output (0 references) target prot opt source destination ACCEPT all -- [anywhere]/0 [anywhere]/0 Chain ufw-track-forward (1 references) target prot opt source destination Chain ufw-track-input (1 references) target prot opt source destination Chain ufw-track-output (1 references) target prot opt source destination ACCEPT tcp -- [anywhere]/0 [anywhere]/0 ctstate NEW ACCEPT udp -- [anywhere]/0 [anywhere]/0 ctstate NEW Chain ufw-user-forward (1 references) target prot opt source destination Chain ufw-user-input (1 references) target prot opt source destination ACCEPT tcp -- [anywhere]/0 [anywhere]/0 tcp dpt:21 ACCEPT tcp -- [anywhere]/0 [anywhere]/0 tcp dpt:22 ACCEPT tcp -- [anywhere]/0 [anywhere]/0 tcp dpt:25 ACCEPT tcp -- [anywhere]/0 [anywhere]/0 tcp dpt:53 ACCEPT tcp -- [anywhere]/0 [anywhere]/0 tcp dpt:80 ACCEPT tcp -- [anywhere]/0 [anywhere]/0 tcp dpt:110 ACCEPT tcp -- [anywhere]/0 [anywhere]/0 tcp dpt:143 ACCEPT tcp -- [anywhere]/0 [anywhere]/0 tcp dpt:443 ACCEPT tcp -- [anywhere]/0 [anywhere]/0 tcp dpt:465 ACCEPT tcp -- [anywhere]/0 [anywhere]/0 tcp dpt:587 ACCEPT tcp -- [anywhere]/0 [anywhere]/0 tcp dpt:993 ACCEPT tcp -- [anywhere]/0 [anywhere]/0 tcp dpt:995 ACCEPT tcp -- [anywhere]/0 [anywhere]/0 tcp dpt:3306 ACCEPT tcp -- [anywhere]/0 [anywhere]/0 tcp dpt:4190 ACCEPT tcp -- [anywhere]/0 [anywhere]/0 tcp dpt:8080 ACCEPT tcp -- [anywhere]/0 [anywhere]/0 tcp dpt:8081 ACCEPT tcp -- [anywhere]/0 [anywhere]/0 multiport dports 40110:40210 ACCEPT udp -- [anywhere]/0 [anywhere]/0 udp dpt:53 Chain ufw-user-limit (0 references) target prot opt source destination LOG all -- [anywhere]/0 [anywhere]/0 limit: avg 3/min burst 5 LOG flags 0 level 4 prefix "[UFW LIMIT BLOCK] " REJECT all -- [anywhere]/0 [anywhere]/0 reject-with icmp-port-unreachable Chain ufw-user-limit-accept (0 references) target prot opt source destination ACCEPT all -- [anywhere]/0 [anywhere]/0 Chain ufw-user-logging-forward (0 references) target prot opt source destination Chain ufw-user-logging-input (0 references) target prot opt source destination Chain ufw-user-logging-output (0 references) target prot opt source destination Chain ufw-user-output (1 references) target prot opt source destination ##### LET'S ENCRYPT ##### acme.sh is installed in /root/.acme.sh/acme.sh
Have you modified nginx somehow? Because the report shows Code: Unknown process (nginx:) (PID 183294)
I assume you installed multiple php and select php 8.1 on that site. Can you show the config of your php-fpm settings for that 8.1 in the Additional Php Versions page? I am just guessing something could be wrong there.
I don't think so, I don't changed the nginx config. Where I find the config of PHP or is it the php.ini file?
Hi, I did not change there anything, but I set up a test WordPress and there I can update the standard installed plugins. Is this another and not a problem from ISPconfig?
If another website works with WP plugin updates, this website is somehow messed up. Do you remember how you set it up? Something was done differently. You could check owners and permissions also in subdirectories and directory trees of the not working website.
Hi, my research in the Internet was successfully, in all my WordPress installations are the same Error (don't know why) but I have to deactivate all my plugins or one Theme plugin to update the plugins its very interesting however. Then was my idea wrong that it is on ISPconfig, so thank you for yours answers.
