Two Factor Authentication not send mail

Discussion in 'Installation/Configuration' started by Oscar Previti, Apr 20, 2023.

  1. Oscar Previti

    Oscar Previti Member

    I have been trying for days to figure out why the OTP sending of 2FA is not working . it tells me that it sent the email but I am not receiving it .
    all the other mails i receive it without any problem
    Where can I check ?? what am I doing wrong ?
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Check your mail.log file. And if you are using 2fa for the admin login, ensure that you have set an email address under System > Interface > main config for the admin.
     
  3. Oazis

    Oazis Member

    Hi till,
    Can you please tell me if this email (System > Interface > main config for the admin) can be used to recover the admin password?
    Thanks.
     
  4. till

    till Super Moderator Staff Member ISPConfig Developer

    No, this email address is used for admin notifications and 2fa for the admin user. Password resets for the admin user via email are not possible for security reasons. if you lost your admin password, then you can reset it like this:

    https://www.faqforge.com/linux/cont...et-the-administrator-password-in-ispconfig-3/
     
    Oazis likes this.
  5. Oazis

    Oazis Member

    Thanks for the reply.
     

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