ispconfig3_account plugins error in Roundcube

Discussion in 'ISPConfig 3 Priority Support' started by SpeedyB, Mar 26, 2024.

  1. SpeedyB

    SpeedyB Member HowtoForge Supporter

    Hello,

    I have been searching all day and I am stuck..
    For a long time I have roundcube installed with the ispconfig_roundube plugins conform the installation instructions.
    I don't know exactly when it stopped working but my users now see the message when clicking on settings> account:
    I cannot find anything in the logs /var/log/roundcube/errors remains empty
    I checked the url, username and password
    I have checked all the malfunctions on the remote user page

    Any tips where to continue looking, or do you know what to do?

    Roundcube version: 1.6.5
    Plugin version: commit f8a6a47e31c8321835dab8a8aa0e6b6e4fa2a26b (HEAD -> master, tag: 1.0.0, origin/master, origin/HEAD)

    thanks
     
  2. SpeedyB

    SpeedyB Member HowtoForge Supporter

    I found something... I was missing the php8.1-soap installation... the pages are now loading.
    on the filter rules option I get a soap error: forbidden message. any idea?
     
  3. till

    till Super Moderator Staff Member ISPConfig Developer

    Check that the remote user that you created has sufficient permissions.
     
  4. SpeedyB

    SpeedyB Member HowtoForge Supporter

    Untitled.jpg
    these are the configured rights
    I can't see what can be missing..
     
  5. till

    till Super Moderator Staff Member ISPConfig Developer

    It looks fine to me. But I do not use that plugin, and it's not from the ISPConfig project, so I can't really help you with it. You might look into the global apache or nginx error.log file to see if you get any further info on why it fails. Or contact the author of that plugin and ask him for help.
     
  6. SpeedyB

    SpeedyB Member HowtoForge Supporter

    @till thanks for your reply..
    I checked the main error log and found the following line added when the error occurs:
    [evasive20:error] [pid 829681] [client x.x.x.x:50800] client denied by server configuration: /var/www/ispconfig/remote/index.php
    I have DOSWhitelist x.x.x.x added to the evasive.conf but no luck
    It looks like mod_evasive is reacting to something, is there any mod_evasive settings to be aware of within ispconfig?
     
  7. till

    till Super Moderator Staff Member ISPConfig Developer

    I don't use mod_evasive, so I can not give you any ISPConfig-specific settings for it.
     
  8. SpeedyB

    SpeedyB Member HowtoForge Supporter

    Played with the settings and found the working set, I added these to the ispcondif.vhost file. Do these persist?

    Code:
    <IfModule mod_evasive20.c>
       DOSHashTableSize 3097
       DOSPageCount 50
       DOSSiteCount 200
       DOSPageInterval 0
       DOSSiteInterval 2
       DOSBlockingPeriod 0
    </IfModule>
     

Share This Page