Hello there! I've got a problem with my ISPConfig Version: 3.2.12 On the "Email" page, theres no visible configuration possibility: I can provide the HTF report file here: Code: ##### SERVER ##### IP-address (as per hostname): ***.***.***.*** [WARN] could not determine server's ip address by ifconfig [INFO] OS version is Debian GNU/Linux 12 (bookworm) [INFO] uptime: 11:40:45 up 110 days, 22:29, 16 users, load average: 0.12, 0.08, 0.02 [INFO] memory: total used free shared buff/cache available Mem: 5.8Gi 4.6Gi 915Mi 258Mi 816Mi 1.2Gi Swap: 0B 0B 0B [INFO] systemd failed services status: UNIT LOAD ACTIVE SUB DESCRIPTION ● certbot.service loaded failed failed Certbot ● networking.service loaded failed failed Raise network interfaces ● nextpvr-server.service not-found failed failed nextpvr-server.service ● postgrey.service loaded failed failed Postfix greylisting policy server LOAD = Reflects whether the unit definition was properly loaded. ACTIVE = The high-level unit activation state, i.e. generalization of SUB. SUB = The low-level unit activation state, values depend on unit type. 4 loaded units listed. [INFO] ISPConfig is installed. ##### ISPCONFIG ##### ISPConfig version is 3.2.11p2 ##### VERSION CHECK ##### [INFO] php (cli) version is 8.2.18 [INFO] php-cgi (used for cgi php in default vhost!) is version 8.2.18 ##### PORT CHECK ##### ##### MAIL SERVER CHECK ##### [WARN] I found no "smtps" entry in your postfix master.cf [INFO] this is not critical, but if you want to offer SSL for smtp (not TLS) connections you have to enable this. ##### RUNNING SERVER PROCESSES ##### [INFO] I found the following web server(s): Apache 2 (PID 60709) [INFO] I found the following mail server(s): Unknown process (smtpd) (PID 305511) [INFO] I found the following pop3 server(s): Dovecot (PID 331062) [INFO] I found the following imap server(s): Dovecot (PID 331062) [INFO] I found the following ftp server(s): PureFTP (PID 331263) ##### LISTENING PORTS ##### (only () Local (Address) [localhost]:6379 (2212729/redis-serve) [localhost]:11211 (2219518/memcached) [localhost]:11333 (330986/rspamd:) [localhost]:11332 (330986/rspamd:) [localhost]:11334 (330986/rspamd:) [anywhere]:443 (60709/apache2) [anywhere]:465 (330977/master) [anywhere]:25 (305511/smtpd) [anywhere]:21 (331263/pure-ftpd) [anywhere]:22 (495/sshd:) [anywhere]:110 (331062/dovecot) [anywhere]:80 (60709/apache2) [anywhere]:143 (331062/dovecot) [anywhere]:993 (331062/dovecot) [anywhere]:995 (331062/dovecot) ***.***.***.***:53 (2231114/named) ***.***.***.***:53 (2231114/named) ***.***.***.***:53 (2231114/named) ***.***.***.***:53 (2231114/named) [anywhere]:587 (330977/master) [localhost]:53 (2231114/named) [localhost]:53 (2231114/named) [localhost]:53 (2231114/named) [localhost]:53 (2231114/named) ***.***.***.***:8000 (1308012/wgrest) [anywhere]:3306 (330552/mariadbd) [anywhere]:8096 (1034794/jellyfin) [anywhere]:8081 (60709/apache2) [anywhere]:8080 (60709/apache2) [localhost]:953 (2231114/named) [localhost]:953 (2231114/named) [localhost]:953 (2231114/named) [localhost]:953 (2231114/named) ***.***.***.***:53 (2231114/named) ***.***.***.***:53 (2231114/named) ***.***.***.***:53 (2231114/named) ***.***.***.***:53 (2231114/named) *:*:*:*::*:465 (330977/master) *:*:*:*::*:25 (305511/smtpd) *:*:*:*::*:21 (331263/pure-ftpd) *:*:*:*::*:22 (495/sshd:) [localhost]10 (331062/dovecot) [localhost]43 (331062/dovecot) *:*:*:*::*:993 (331062/dovecot) *:*:*:*::*:995 (331062/dovecot) *:*:*:*::*:587 (330977/master) *:*:*:*::*:3306 (330552/mariadbd) *:*:*:*::*:953 (2231114/named) *:*:*:*::*:953 (2231114/named) *:*:*:*::*:953 (2231114/named) *:*:*:*::*:953 (2231114/named) ##### IPTABLES ##### Chain INPUT (policy ACCEPT) target prot opt source destination f2b-postfix-sasl 6 -- [anywhere]/0 [anywhere]/0 multiport dports 25 f2b-pure-ftpd 6 -- [anywhere]/0 [anywhere]/0 multiport dports 21 f2b-sshd 6 -- [anywhere]/0 [anywhere]/0 multiport dports 22 Chain FORWARD (policy ACCEPT) target prot opt source destination DOCKER-USER 0 -- [anywhere]/0 [anywhere]/0 DOCKER-ISOLATION-STAGE-1 0 -- [anywhere]/0 [anywhere]/0 ACCEPT 0 -- [anywhere]/0 [anywhere]/0 ctstate RELATED,ESTABLISHED DOCKER 0 -- [anywhere]/0 [anywhere]/0 ACCEPT 0 -- [anywhere]/0 [anywhere]/0 ACCEPT 0 -- [anywhere]/0 [anywhere]/0 ACCEPT 0 -- [anywhere]/0 [anywhere]/0 ACCEPT 0 -- [anywhere]/0 [anywhere]/0 ACCEPT 0 -- [anywhere]/0 [anywhere]/0 ACCEPT 0 -- [anywhere]/0 [anywhere]/0 ACCEPT 0 -- [anywhere]/0 [anywhere]/0 ACCEPT 0 -- [anywhere]/0 [anywhere]/0 ##### IPTABLES ##### Chain INPUT (policy ACCEPT) target prot opt source destination f2b-postfix-sasl 6 -- [anywhere]/0 [anywhere]/0 multiport dports 25 f2b-pure-ftpd 6 -- [anywhere]/0 [anywhere]/0 multiport dports 21 f2b-sshd 6 -- [anywhere]/0 [anywhere]/0 multiport dports 22 Chain FORWARD (policy ACCEPT) target prot opt source destination DOCKER-USER 0 -- [anywhere]/0 [anywhere]/0 DOCKER-ISOLATION-STAGE-1 0 -- [anywhere]/0 [anywhere]/0 ACCEPT 0 -- [anywhere]/0 [anywhere]/0 ctstate RELATED,ESTABLISHED DOCKER 0 -- [anywhere]/0 [anywhere]/0 ACCEPT 0 -- [anywhere]/0 [anywhere]/0 ACCEPT 0 -- [anywhere]/0 [anywhere]/0 ACCEPT 0 -- [anywhere]/0 [anywhere]/0 ACCEPT 0 -- [anywhere]/0 [anywhere]/0 ACCEPT 0 -- [anywhere]/0 [anywhere]/0 ACCEPT 0 -- [anywhere]/0 [anywhere]/0 ACCEPT 0 -- [anywhere]/0 [anywhere]/0 ACCEPT 0 -- [anywhere]/0 [anywhere]/0 Chain OUTPUT (policy ACCEPT) target prot opt source destination Chain DOCKER (1 references) target prot opt source destination Chain DOCKER-ISOLATION-STAGE-1 (1 references) target prot opt source destination DOCKER-ISOLATION-STAGE-2 0 -- [anywhere]/0 [anywhere]/0 RETURN 0 -- [anywhere]/0 [anywhere]/0 Chain DOCKER-ISOLATION-STAGE-2 (1 references) target prot opt source destination DROP 0 -- [anywhere]/0 [anywhere]/0 RETURN 0 -- [anywhere]/0 [anywhere]/0 Chain DOCKER-USER (1 references) target prot opt source destination RETURN 0 -- [anywhere]/0 [anywhere]/0 Chain f2b-postfix-sasl (1 references) target prot opt source destination REJECT 0 -- ***.***.***.*** [anywhere]/0 reject-with icmp-port-unreachable RETURN 0 -- [anywhere]/0 [anywhere]/0 Chain f2b-pure-ftpd (1 references) target prot opt source destination RETURN 0 -- [anywhere]/0 [anywhere]/0 Chain f2b-sshd (1 references) target prot opt source destination REJECT 0 -- ***.***.***.*** [anywhere]/0 reject-with icmp-port-unreachable RETURN 0 -- [anywhere]/0 [anywhere]/0 ##### LET'S ENCRYPT ##### [WARN] You have both certbot and acme.sh installed. This can lead to problems. Certbot: /usr/bin/letsencrypt acme.sh: /root/.acme.sh/acme.sh What can I do, can you help me please? Thanks in advance.
You dod not describe when this happened, is this a fresh installation or did you used it for some time, and what did you change in the configuration manually which caused the issue. Your screenshots show PHP code, so there must be an issue with your PHP configuration, or the files got manually edited. Possible reasons are that you either changed something in the php.ini file globally, which causes this and prevents PHP from getting parsed correctly, or you changed code files from ISPConfig, or you created a global alias for /mail instead of /webmail for an email client. Besides that, you can aly try to update ISPConfig is the issue was caused by manual editing you made in one of the ISPConfig code files.
Hello Till! Thanks for your reply. This is indeed a new install. Everything besides the Email works fine. I didn't edit the php files. As for your advice, I tried "ispconfig_update.sh --force" and updated everything. Then I reconfigured the php.ini file with the debian standard one. I also checked in the apache2 config, there's indeed the 000-ispconfig.vhost file which contains an "/mail" alias. I did change that and restarted apache2 service, but the result is the same. As for the problem, to be a little more specific. Some submenus work, so for example the "Email Forward" menu works: But the following three menus don't work: - Domain - Domain Alias - Email Alias I tried to look at the logs, too, but without any luck.
But if this is a new install, how is it possible that your system runs services on ports not belonging to an ISPConfig setup? Any new install must be started from an empty system, as mentioned in the prerequisites of the install guides. So my guess is you did not start from a completely empty server, and your PHP was already installed and configured, and this is why it fails now. To your issue, its something wrong with your PHP setup which does not seem to parse all PHP files
On the HTF report I can read: Code: ##### LET'S ENCRYPT ##### [WARN] You have both certbot and acme.sh installed. This can lead to problems. Certbot: /usr/bin/letsencrypt acme.sh: /root/.acme.sh/acme.sh The system seems a bit messy. Perhaps best way is to install ISPConfig again, starting from an empty server and following the instructions in https://www.howtoforge.com/ispconfig-autoinstall-debian-ubuntu/
