Ispcopy license not working

Discussion in 'Plugins/Modules/Addons' started by Yarnell, Aug 14, 2024.

  1. Yarnell

    Yarnell Member

    Hey all,

    I get the following message when using ispcopy
    I'm using Copy Tool 1.0.10

    Thanks.
     
  2. Taleman

    Taleman Well-Known Member HowtoForge Supporter

  3. Yarnell

    Yarnell Member

    I purchased it way over a year ago.
     
  4. till

    till Super Moderator Staff Member ISPConfig Developer

    The error indicates that your server cannot contact the ISPConfig systems to verify the license key. So this might be a internet connection issue of your server or you blocked port 443 outgoing in a firewall.

    We can not help you with license issues here in the forum. Please contact the ISPConfig Migration Tool support to get help with such an issue: https://www.ispconfig.org/get-support/?type=migration
     
  5. Yarnell

    Yarnell Member

    ok thanks till
     
  6. till

    till Super Moderator Staff Member ISPConfig Developer

    Additionally, you can try deleting the program and downloading it again, in case it worked before on the same system but is failing to verify the license now.
     
  7. Yarnell

    Yarnell Member

    I think it may have been my dns resolver. Had to change resolv.conf to my local dns. Thanks till
     
    till likes this.

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