website backup trouble

Discussion in 'ISPConfig 3 Priority Support' started by JOP, Dec 2, 2024.

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  1. JOP

    JOP Member HowtoForge Supporter

    I have two problems with the isponfig website feature "backup"
    1. does not work for websites anymorem but
    2. one website is constantly backed up... (loop)

    How can I check;
    a) which backup jobs are sheduled
    b) can stop this backup loop
    c) delete backup jobs history in ispconfig
     
    JOP, Dec 2, 2024
    #1
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    You can use the cron_debug.php script to find out why the cronjob fails:

    cd /usr/local/ispconfig/server/
    php cron_debug.php --cronjob=500-backup.inc.php
     
    till, Dec 2, 2024
    #2
  3. JOP

    JOP Member HowtoForge Supporter

    PHP Deprecated: Comments starting with '#' are deprecated in /etc/php.ini on line 676 in Unknown on line 0
    PHP Fatal error: Call to undefined method app::running_on_slaveserver() in /usr/local/ispconfig/server/lib/classes/backup.inc.php on line 1284
     
    JOP, Dec 2, 2024
    #3
  4. till

    till Super Moderator Staff Member ISPConfig Developer

    Is your ISPConfig 3.2.12p1? Did you change anything in the code or are you using any third-party modules?
     
    till, Dec 2, 2024
    #4
  5. JOP

    JOP Member HowtoForge Supporter

    It's "ISPConfig Version: 3.2.9p1", did not change anything
     
    JOP, Dec 3, 2024
    #5
  6. JOP

    JOP Member HowtoForge Supporter

    how can I stop this backup job because it fills up hard disk.
     
    JOP, Dec 3, 2024
    #6
  7. till

    till Super Moderator Staff Member ISPConfig Developer

    You should update your ISPConfig installation to the current version.
     
    till, Dec 3, 2024
    #7
  8. JOP

    JOP Member HowtoForge Supporter

    that is not possible, CentOS 7.x (PHP 5.4 but required PHP7.x).
    I know I have to migrate, but till then I need stop this backup loop.
     
    JOP, Dec 3, 2024
    #8
  9. till

    till Super Moderator Staff Member ISPConfig Developer

    Make a backup of the file:

    /usr/local/ispconfig/server/lib/classes/cron.d/500-backup.inc.php

    and then delete it. This will stop all website backups in ISPConfig.
     
    till, Dec 3, 2024
    #9
    JOP likes this.
  10. JOP

    JOP Member HowtoForge Supporter

    thank you, done and server rebooted, but did not stop creating backups...
     
    JOP, Dec 3, 2024
    #10
  11. till

    till Super Moderator Staff Member ISPConfig Developer

    So this backup has been started manually and it is not an automated scheduled backup?
     
    till, Dec 3, 2024
    #11
  12. JOP

    JOP Member HowtoForge Supporter

    maybe, but it finishes and makes the next backup - look, endless.
    Where is the queue to empty it?
     
    JOP, Dec 3, 2024
    #12
  13. JOP

    JOP Member HowtoForge Supporter

    manual-db_xxxxx_2024-12-03_18-13.sql.gz
    manual-db_xxxxx_2024-12-03_18-14.sql.gz
    manual-db_xxxxx_2024-12-03_18-15.sql.gz
    manual-db_xxxxx_2024-12-03_18-16.sql.gz
    ...
     
    JOP, Dec 3, 2024
    #13
  14. till

    till Super Moderator Staff Member ISPConfig Developer

    Try to remove the symlink to the backup plugin in /usr/local/ispconfig/server/plugins-enabled/ folder.
     
    till, Dec 3, 2024
    #14
    JOP likes this.
  15. till

    till Super Moderator Staff Member ISPConfig Developer

    You should also run a repair and optimize using phpmyadmin on all tables of the dbispconfig database; maybe some tables are crashed, which prevents the backup status from being written into the database.
     
    till, Dec 3, 2024
    #15
    JOP likes this.
  16. JOP

    JOP Member HowtoForge Supporter

    stopped it, thank you
     
    JOP, Dec 3, 2024
    #16
  17. JOP

    JOP Member HowtoForge Supporter

    how to get username and password :-(
    didn't need it for years because ispconfig is very good :)
     
    JOP, Dec 3, 2024
    #17
  18. till

    till Super Moderator Staff Member ISPConfig Developer

    Which Username and password for what?
     
    till, Dec 3, 2024
    #18
  19. JOP

    JOP Member HowtoForge Supporter

    phpMyAdmin, to repair and optimize using phpmyadmin on all tables of the dbispconfig database
     
    JOP, Dec 3, 2024
    #19
  20. till

    till Super Moderator Staff Member ISPConfig Developer

    User is root, password can be found in the file /usr/local/ispconfig/server/lib/mysql_clientdb.conf
     
    till, Dec 3, 2024
    #20
    JOP likes this.
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