Potentially unwanted greylisting

Discussion in 'ISPConfig 3 Priority Support' started by Molive, Dec 23, 2024 at 5:40 PM.

  1. Molive

    Molive New Member HowtoForge Supporter

    Hi there,

    In our ISPConfig 3.2.12p1, installed with autoinstaller script on Debian 12, some incoming emails are rejected with log message below:

    Code:
    2024-12-23T14:03:59.855617+00:00 mail2 postfix/cleanup[3357886]: 7131010861ED: milter-reject: END-OF-MESSAGE from mibc-fr-02-out-06.mailinblack.com[137.74.84.139]: 4.7.1 Try again later; from=<[email protected]> to=<[email protected]> proto=ESMTP helo=<mibc-fr-02-out-06.mailinblack.com>
    It seems to be a greylisting behavior, but no greylisting is enabled on this mailbox as we already use a third party greylisting service which sends filtered emails to our server.

    Does anybody knows how I can make it accept all the incoming emails without manually adding them in whitelist?

    Thanks a lot
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Greylisting is part of Rspamd spam filter. If an email gets a score between 'ok' and 'ban,' the Rspamd puts it into greylisting. Disabling this will likely result in worse filter results if you reject a questionable email instead of greylisting it. You can find more info about how Rspamd works here:

    https://rspamd.com/doc/modules/greylisting.html
     
  3. Molive

    Molive New Member HowtoForge Supporter

    Thank you Till.

    There is something I don't understand...

    You mean that Rspamd is acting, even if Spamfilter is "- not enabled -" and "Enable greylisting" checkbox is unchecked?

    If so, is there another way to do it, like raising the greylisting score for example?

    I'm 100% sure of incoming mails as they already pass through a third party greylisting service which sends us the legitimate emails via its own smtp.
     
  4. till

    till Super Moderator Staff Member ISPConfig Developer

    You must set the spam filter policy to uncensored if you want to disable rspamd spam filtering.
     
  5. Molive

    Molive New Member HowtoForge Supporter

    I'll try like that.

    Thank you so much for your work and merry christmas!
     
  6. till

    till Super Moderator Staff Member ISPConfig Developer

    Thanks! I wish you a merry Christmas too.
     

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