Changing email password not possible: Already exists

Discussion in 'General' started by Turgut Kalfaoglu, Dec 25, 2024 at 11:26 AM.

  1. Turgut Kalfaoglu

    Turgut Kalfaoglu New Member

    Hi. I just tried to change the password of an email account and it gave me:
    There is already an alias or forward with this email address.

    huh? I only wanted to change the password. so what shall I do?
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Check the list of email forwards and aliases. You can not have an Alias / Forward and an email mailbox with the same name. Delete the forward or Alias if you want to keep the mailbox. Your issue is not related to changing a password; when you click save, all conditions for having this mailbox are rechecked, which uncovered the problem; this problem was then reported to you as an error message.
     
    Last edited: Dec 25, 2024 at 11:46 AM

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