I installed ISPConfig on my new Ubuntu 24.04 server and cannot get Pop3 email working.

Discussion in 'Installation/Configuration' started by sunnyday, Apr 6, 2025.

  1. sunnyday

    sunnyday Member

    Hello, a week ago I installed ISPConfig on my new Ubuntu 24.04 server. I cannot get Pop3 email working on Thunderbird or Outlook 2021. I have SSL successfully installed on all web sites. Here is one of the sites: https://gssfllc.com .

    Here are mail log file errors:
    2025-04-06T16:01:09.079217+00:00 server2025 postfix/smtp[4891]: warning: DNSSEC validation may be unavailable
    2025-04-06T16:01:09.079269+00:00 server2025 postfix/smtp[4891]: warning: reason: dnssec_probe 'ns:.' received a response that is not DNSSEC validated
    2025-04-06T16:01:09.333962+00:00 server2025 postfix/smtp[4891]: 87E9F6174B: host mta7.am0.yahoodns.net[67.195.204.79] said: 421 4.7.0 [TSS04] Messages from 999.93.996.299 temporarily deferred due to unexpected volume or user complaints - 4.16.55.1; see https://postmaster.yahooinc.com/error-codes (in reply to MAIL FROM command)
    2025-04-06T16:01:09.334265+00:00 server2025 postfix/smtp[4891]: 87E9F6174B: lost connection with mta7.am0.yahoodns.net[67.195.204.79] while sending RCPT TO

    1) I just purchased this IP address. Is it possible that it was used for SPAM by previous owner?
    2) The log file's identification of my server is incomplete. server2025 is not the complete server name.

    Thanks for any help!
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    First, what you posted as a log is not related to POP3. POP3 is a protocol for downloading emails from your server, while the log you posted is about sending emails to yahoo, that's two different and unrelated topics.

    If you have a problem with POP3, which error do you get in your email client when you try to download emails from your server using the POP3 protocol? Problems with sending emails are not POP3 related. Regarding email sending, your system is blocked for spam sending. If you have not sent spam, then your IP might have been used for spam sending before you got it.

    The log file does not has to refer to your external server name, run the command:

    hostname -f

    if it returns your full server name, then it is set up correctly.
     
  3. sunnyday

    sunnyday Member

    Hi Till,
    hostname -f does report correct server name

    Tom
     
  4. sunnyday

    sunnyday Member

    We were using a gmail and yahoo accounts for testing.

    Currently, trying to get any mail client to work. This is from webmail going from name@gssfllc.com to name@gssfllc.com:
    server2025 postfix/smtp[12878]: CF10D625D9: to=<name@gssfllc.com>, relay=none, delay=0.18, delays=0.07/0.01/0.1/0, dsn=5.4.6, status=bounced (mail for gssfllc.com loops back to myself)
     
  5. till

    till Super Moderator Staff Member ISPConfig Developer

    Please post all lines related to this sending attempt. Also, ensure you added gssfllc.com as an email domain in ISPConfig and not just as a website.
     
  6. sunnyday

    sunnyday Member

    In outlook email account setup I'm getting:
    The server you are connected to is using a security ticket that cannot be verified.
    The target principal is not correct.
    Certificate Information window:
    This cert is intended for: All Issuance Policies, All Application Policies
    Issued to: server2025.name.com
     
  7. sunnyday

    sunnyday Member

    gssfllc.com has an email domain.

    2025-04-06T17:22:31.918541+00:00 server2025 postfix/smtp[12878]: warning: DNSSEC validation may be unavailable
    2025-04-06T17:22:31.918624+00:00 server2025 postfix/smtp[12878]: warning: reason: dnssec_probe 'ns:.' received a response that is not DNSSEC validated
    2025-04-06T17:22:31.919049+00:00 server2025 dovecot: imap-login: Login: user=<name@gssfllc.com>, method=PLAIN, rip=::1, lip=::1, mpid=12879, secured, session=<I3FbXR8yWpUAAAAAAAAAAAAAAAAAAAAB>
    2025-04-06T17:22:31.928589+00:00 server2025 dovecot: imap(tom@gssfllc.com)<12879><I3FbXR8yWpUAAAAAAAAAAAAAAAAAAAAB>: Disconnected: Logged out in=394 out=713 deleted=0 expunged=0 trashed=0 hdr_count=0 hdr_bytes=0 body_count=0 body_bytes=0
    2025-04-06T17:22:32.022322+00:00 server2025 postfix/smtp[12878]: CF10D625D9: to=<name@gssfllc.com>, relay=none, delay=0.18, delays=0.07/0.01/0.1/0, dsn=5.4.6, status=bounced (mail for gssfllc.com loops back to myself)
    2025-04-06T17:22:32.025206+00:00 server2025 postfix/cleanup[12876]: 0583362689: message-id=<20250406172232.0583362689@server2025.name.com>
    2025-04-06T17:22:32.027039+00:00 server2025 postfix/bounce[12880]: CF10D625D9: sender non-delivery notification: 0583362689
    2025-04-06T17:22:32.027099+00:00 server2025 postfix/qmgr[12527]: 0583362689: from=<>, size=3213, nrcpt=1 (queue active)
    2025-04-06T17:22:32.028391+00:00 server2025 postfix/qmgr[12527]: CF10D625D9: removed
    2025-04-06T17:22:32.145367+00:00 server2025 postfix/smtp[12878]: 0583362689: to=<name@gssfllc.com>, relay=none, delay=0.12, delays=0/0/0.11/0, dsn=5.4.6, status=bounced (mail for gssfllc.com loops back to myself)
    2025-04-06T17:22:32.145925+00:00 server2025 postfix/qmgr[12527]: 0583362689: removed
    2025-04-06T17:22:32.511866+00:00 server2025 dovecot: imap-login: Login: user=<name@gssfllc.com>, method=PLAIN, rip=::1, lip=::1, mpid=12882, secured, session=<vHtkXR8yXpUAAAAAAAAAAAAAAAAAAAAB>
    2025-04-06T17:22:32.524641+00:00 server2025 dovecot: imap(name@gssfllc.com)<12882><vHtkXR8yXpUAAAAAAAAAAAAAAAAAAAAB>: Disconnected: Logged out in=70 out=697 deleted=0 expunged=0 trashed=0 hdr_count=0 hdr_bytes=0 body_count=0 body_bytes=0
    2025-04-06T17:22:32.784434+00:00 server2025 dovecot: imap-login: Login: user=<tom@gssfllc.com>, method=PLAIN, rip=::1, lip=::1, mpid=12885, secured, session=<yaRoXR8ybJUAAAAAAAAAAAAAAAAAAAAB>
    2025-04-06T17:22:32.790083+00:00 server2025 dovecot: imap(name@gssfllc.com)<12885><yaRoXR8ybJUAAAAAAAAAAAAAAAAAAAAB>: Disconnected: Logged out in=76 out=610 deleted=0 expunged=0 trashed=0 hdr_count=0 hdr_bytes=0 body_count=0 body_bytes=0
    2025-04-06T17:22:32.790734+00:00 server2025 dovecot: imap-login: Login: user=<name@gssfllc.com>, method=PLAIN, rip=::1, lip=::1, mpid=12886, secured, session=<0rtoXR8ycJUAAAAAAAAAAAAAAAAAAAAB>
     
  8. sunnyday

    sunnyday Member

    This issue is resolved. I had inadvertently setup 'email routing' for this email domain. I in-activated the email routing and my email started working.
    Thank you for your timely support!
     

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