ispconfig.ai.php:15: [ERROR] Exception occurred: ISPConfigOSException -> Installing packages failed

Debian 13 just installed by hand, base system

cat ispconfig-install-log/setup-20260101192031.log
01.01.2026-19:20:31 - /lib/os/class.ISPConfigDebianOS.inc.php:1386: [WARN] This OS is not yet supported by ISPConfig stable version. Automatically switching to dev channel.
01.01.2026-19:20:31 - /lib/os/class.ISPConfigDebianOS.inc.php:1387: [INFO] You can update to stable channel later when a stable ISPConfig version with support for this OS has been released.
01.01.2026-19:20:31 - /lib/os/class.ISPConfigDebianOS.inc.php:1396: [INFO] Checking hostname.
01.01.2026-19:20:31 - /lib/os/class.ISPConfigDebianOS.inc.php:505: [INFO] Enabling contrib and non-free repositories.
01.01.2026-19:20:33 - /lib/os/class.ISPConfigDebianOS.inc.php:1428: [INFO] Updating packages
01.01.2026-19:20:35 - /lib/os/class.ISPConfigDebianOS.inc.php:1432: [INFO] Updated packages
01.01.2026-19:20:35 - /lib/os/class.ISPConfigDebianOS.inc.php:1361: [INFO] Installing packages ssh, openssh-server, nano, vim-nox, lsb-release, apt-transport-https, ca-certificates, wget, git, gnupg, curl, cron, ntpsec
01.01.2026-19:20:58 - /lib/os/class.ISPConfigDebianOS.inc.php:1364: [INFO] Installed packages ssh, openssh-server, nano, vim-nox, lsb-release, apt-transport-https, ca-certificates, wget, git, gnupg, curl, cron, ntpsec
01.01.2026-19:20:58 - /lib/os/class.ISPConfigDebianOS.inc.php:539: [INFO] Activating rspamd repository.
01.01.2026-19:20:59 - /lib/os/class.ISPConfigDebianOS.inc.php:521: [INFO] Activating sury php repository.
01.01.2026-19:20:59 - /lib/os/class.ISPConfigDebian13OS.inc.php:61: [INFO] Using GoAccess from Debian repositories.
01.01.2026-19:21:09 - /lib/os/class.ISPConfigDebianOS.inc.php:1460: [INFO] Updating packages (after enabling 3rd party repos).
01.01.2026-19:21:10 - /lib/os/class.ISPConfigDebianOS.inc.php:1464: [INFO] Updated packages
01.01.2026-19:21:11 - /lib/os/class.ISPConfigDebianOS.inc.php:1361: [INFO] Installing packages dbconfig-common, postfix, postfix-mysql, mariadb-client, mariadb-server, openssl, rkhunter, binutils, sudo, getmail6, rsyslog
01.01.2026-19:22:04 - /lib/os/class.ISPConfigDebianOS.inc.php:1364: [INFO] Installed packages dbconfig-common, postfix, postfix-mysql, mariadb-client, mariadb-server, openssl, rkhunter, binutils, sudo, getmail6, rsyslog
01.01.2026-19:22:04 - /lib/os/class.ISPConfigDebianOS.inc.php:1361: [INFO] Installing packages dovecot-imapd, dovecot-pop3d, dovecot-mysql, dovecot-sieve, dovecot-managesieved, dovecot-lmtpd
01.01.2026-19:22:25 - /lib/os/class.ISPConfigDebianOS.inc.php:1364: [INFO] Installed packages dovecot-imapd, dovecot-pop3d, dovecot-mysql, dovecot-sieve, dovecot-managesieved, dovecot-lmtpd
01.01.2026-19:22:25 - /lib/os/class.ISPConfigDebianOS.inc.php:1584: [INFO] Generating MySQL password.
01.01.2026-19:22:26 - /lib/os/class.ISPConfigDebian10OS.inc.php:9: [INFO] Writing MySQL config files.
01.01.2026-19:22:26 - /lib/os/class.ISPConfigDebianOS.inc.php:1600: [INFO] Configuring postfix.
01.01.2026-19:22:26 - /lib/os/class.ISPConfigDebianOS.inc.php:1661: [INFO] Restarting postfix
01.01.2026-19:22:29 - /lib/os/class.ISPConfigDebianOS.inc.php:1682: [INFO] Configuring rkhunter.
01.01.2026-19:22:29 - /lib/os/class.ISPConfigDebianOS.inc.php:1361: [INFO] Installing packages update-inetd, dnsutils, resolvconf, clamav, clamav-daemon, zip, unzip, bzip2, xz-utils, lzip, borgbackup, arj, nomarch, lzop, cabextract, apt-listchanges, libnet-ldap-perl,
libauthen-sasl-perl, daemon, libio-string-perl, libio-socket-ssl-perl, libnet-ident-perl, libnet-dns-perl, libdbd-mysql-perl, bind9, rspamd, redis-server, postgrey, p7zip, p7zip-full, unrar-free, lrzip
01.01.2026-19:23:28 - /lib/os/class.ISPConfigDebianOS.inc.php:1364: [INFO] Installed packages update-inetd, dnsutils, resolvconf, clamav, clamav-daemon, zip, unzip, bzip2, xz-utils, lzip, borgbackup, arj, nomarch, lzop, cabextract, apt-listchanges, libnet-ldap-perl, l
ibauthen-sasl-perl, daemon, libio-string-perl, libio-socket-ssl-perl, libnet-ident-perl, libnet-dns-perl, libdbd-mysql-perl, bind9, rspamd, redis-server, postgrey, p7zip, p7zip-full, unrar-free, lrzip
01.01.2026-19:23:28 - /lib/os/class.ISPConfigDebianOS.inc.php:1692: [INFO] Stopping Rspamd.
01.01.2026-19:23:28 - /lib/os/class.ISPConfigDebianOS.inc.php:1707: [INFO] (Re)starting Bind.
01.01.2026-19:23:29 - /lib/os/class.ISPConfigDebianOS.inc.php:1711: [INFO] Disabling spamassassin daemon.
01.01.2026-19:23:29 - /lib/os/class.ISPConfigDebianOS.inc.php:1736: [INFO] Checking local dns resolver.
01.01.2026-19:23:29 - /lib/os/class.ISPConfigDebianOS.inc.php:1361: [INFO] Installing packages apache2, apache2-utils, libapache2-mod-fcgid, apache2-suexec-pristine, libapache2-mod-passenger
01.01.2026-19:23:36 - /lib/os/class.ISPConfigDebianOS.inc.php:1364: [INFO] Installed packages apache2, apache2-utils, libapache2-mod-fcgid, apache2-suexec-pristine, libapache2-mod-passenger
01.01.2026-19:23:36 - /lib/os/class.ISPConfigDebianOS.inc.php:1361: [INFO] Installing packages php-pear, php-memcache, php-imagick, mcrypt, imagemagick, libruby, memcached, php-apcu, jailkit, php5.6, php5.6-common, php5.6-gd, php5.6-mysql, php5.6-imap, php5.6-cli, php
5.6-mcrypt, php5.6-curl, php5.6-intl, php5.6-pspell, php5.6-recode, php5.6-sqlite3, php5.6-tidy, php5.6-xmlrpc, php5.6-xsl, php5.6-zip, php5.6-mbstring, php5.6-soap, php5.6-opcache, php5.6-cgi, php5.6-fpm, php7.0, php7.0-common, php7.0-gd, php7.0-mysql, php7.0-imap, p
hp7.0-cli, php7.0-mcrypt, php7.0-curl, php7.0-intl, php7.0-pspell, php7.0-recode, php7.0-sqlite3, php7.0-tidy, php7.0-xmlrpc, php7.0-xsl, php7.0-zip, php7.0-mbstring, php7.0-soap, php7.0-opcache, php7.0-cgi, php7.0-fpm, php7.1, php7.1-common, php7.1-gd, php7.1-mysql,
php7.1-imap, php7.1-cli, php7.1-mcrypt, php7.1-curl, php7.1-intl, php7.1-pspell, php7.1-recode, php7.1-sqlite3, php7.1-tidy, php7.1-xmlrpc, php7.1-xsl, php7.1-zip, php7.1-mbstring, php7.1-soap, php7.1-opcache, php7.1-cgi, php7.1-fpm, php7.2, php7.2-common, php7.2-gd,
php7.2-mysql, php7.2-imap, php7.2-cli, php7.2-curl, php7.2-intl, php7.2-pspell, php7.2-recode, php7.2-sqlite3, php7.2-tidy, php7.2-xmlrpc, php7.2-xsl, php7.2-zip, php7.2-mbstring, php7.2-soap, php7.2-opcache, php7.2-cgi, php7.2-fpm, php7.3, php7.3-common, php7.3-gd, p
hp7.3-mysql, php7.3-imap, php7.3-cli, php7.3-curl, php7.3-intl, php7.3-pspell, php7.3-recode, php7.3-sqlite3, php7.3-tidy, php7.3-xmlrpc, php7.3-xsl, php7.3-zip, php7.3-mbstring, php7.3-soap, php7.3-opcache, php7.3-cgi, php7.3-fpm, php7.4, php7.4-common, php7.4-gd, ph
p7.4-mysql, php7.4-imap, php7.4-cli, php7.4-curl, php7.4-intl, php7.4-pspell, php7.4-sqlite3, php7.4-tidy, php7.4-xmlrpc, php7.4-xsl, php7.4-zip, php7.4-mbstring, php7.4-soap, php7.4-opcache, php7.4-cgi, php7.4-fpm, php8.0, php8.0-common, php8.0-gd, php8.0-mysql, php8
.0-imap, php8.0-cli, php8.0-curl, php8.0-intl, php8.0-pspell, php8.0-sqlite3, php8.0-tidy, php8.0-xsl, php8.0-zip, php8.0-mbstring, php8.0-soap, php8.0-opcache, php8.0-cgi, php8.0-fpm, php8.1, php8.1-common, php8.1-gd, php8.1-mysql, php8.1-imap, php8.1-cli, php8.1-cur
l, php8.1-intl, php8.1-pspell, php8.1-sqlite3, php8.1-tidy, php8.1-xsl, php8.1-zip, php8.1-mbstring, php8.1-soap, php8.1-opcache, php8.1-cgi, php8.1-fpm, php8.2, php8.2-common, php8.2-gd, php8.2-mysql, php8.2-imap, php8.2-cli, php8.2-curl, php8.2-intl, php8.2-pspell,
php8.2-sqlite3, php8.2-tidy, php8.2-xsl, php8.2-zip, php8.2-mbstring, php8.2-soap, php8.2-opcache, php8.2-cgi, php8.2-fpm, php8.3, php8.3-common, php8.3-gd, php8.3-mysql, php8.3-imap, php8.3-cli, php8.3-curl, php8.3-intl, php8.3-pspell, php8.3-sqlite3, php8.3-tidy, ph
p8.3-xsl, php8.3-zip, php8.3-mbstring, php8.3-soap, php8.3-opcache, php8.3-cgi, php8.3-fpm, php8.4, php8.4-common, php8.4-gd, php8.4-mysql, php8.4-imap, php8.4-cli, php8.4-curl, php8.4-intl, php8.4-pspell, php8.4-sqlite3, php8.4-tidy, php8.4-xsl, php8.4-zip, php8.4-mb
string, php8.4-soap, php8.4-opcache, php8.4-cgi, php8.4-fpm
01.01.2026-19:25:38 - /ispconfig.ai.php:15: [ERROR] Exception occurred: ISPConfigOSException -> Installing packages failed.

what can be the error?
should I restart with a new vm?
Many thnx

 

Hi,

Your message start by " Debian 13 just installed by hand, base system " ....
I suppose you try to install ISPConfig on a Debian 13.
On www.ispconfig.org first page it is mentionned :
Supports Many Linux Distribution

• Debian 10 - 12 (recommended)
• Ubuntu 20.04 - 24.04 (recommended)
• CentOS 7 - 8

--
As consequence, if Debian 13 is the base system used to make the ISPConfig installation then the installation failled.

Hope it helps.

 

Great news! I was checking this forum to see if Debian 13 is supported. I'm excited to try it out!