Hi Guys, I've started with planning for a reorganization of the ISPConfig project and HowtoForge, and I would like to hear your opinions on a few topics. First, what to do with the forum? Options are: a) Just update it and give it a new theme. b) Switch from XenForo to another, more modern system. E.g. Discourse. Such a switch might cause some information loss as not everything can be transferred 1:1. Plus, I'm considering putting the forum on an ISPConfig subdomain as it's mainly an ISPConfig forum anyway. Not sure about the last point yet. The priority support option and subscription will not be directly affected; it will stay available for the subscribers, no matter what decision is made about the platform and domain. Second, the ISPConfig website will get a complete overhaul. I mostly finished that already; you will find the results online in the coming weeks. Third, I've decided to make the ISPConfig documentation publicly available as a website. There will still be a PDF version for those wanting to support the project. And finally, I'm planning to move the ISPConfig project from our own GitLab installation over to GitHub to give it a bit more visibility. Like to hear your opinions on that.
First of all thank you for being so transparent about this and for including us in the decision making process! As far as the forum software is concerned I dont really mind which route is taken. If a modern version and theme of XenForo is used, that would be perfectly fine in my opinion. I would run the forum on an ispconfig.org subdomain so that the connection between ISPConfig and the forum is immediately clear. Almost everything that happens in the forum revolves around ISPConfig which brings me to the next point: I would completely remove the ISPConfig 2 forums and significantly reduce the "Linux Forums" section aswell. Maybe even include the german version of the HTF forums into it's own section. A new website is definitely a good and important step to increase ISPConfigs visibility, and making up to date documentation publicly available is in my view, the right approach. Thank you for that! Even though GitHub has been facing criticism and controversies repeatedly especially in recent times I still consider moving away from a self hosted Gitlab to a public solution like GitHub to be the right step in order to further increase the projects visibility. Another benefit of of that could be the cleanup of old MRs, Issues etc.
Yes, letting go of the old ISPConfig 2 sections is overdue. Integrating the German forum is probably not possible as they do not have the same user database, and there will definitely be definately username conflicts, etc.
1.1 – For the forum software, I would prefer option A. I personally am not a big fan of Discourse or similar platforms, although they are still good software—no offense intended. 1.2 – Regarding the domain, if discussions are limited strictly to ISPConfig, hosting the forum under the ISPConfig domain makes sense to keep it focused and uncluttered. If broader Linux or related topics are allowed, then keeping the forum under the HowtoForge domain is reasonable, as it aligns with the “forging” concept and naturally allows wider discussion. I assume only one forum would be maintained; linking out to another forum via boards, even if supported by some software, does not materially change this consideration. 1.3 – As for removing ISPConfig 2 content, it may be better to move it into an archive board rather than removing it entirely, to preserve historical reference. 2 – Good to hear about this; looking forward to seeing how it develops. 3.1 – Agreed, this is the right approach. Much of the content already exists publicly, while a PDF version could offer added value through curated extras, practical tips, and a more structured, easy-to-follow format. 3.2 – This could also be offered as an app, either free or with optional paid features, complementing the website and PDF. Similar to the Proxmox VE mobile app, an ISPConfig app could optionally manage and monitor servers while providing practical guidance. Paid features would focus on convenience and productivity, and offer an optional way for users to support the ISPConfig ecosystem without adding burden to the core team. 4 – I would vote for GitHub as well, mainly out of familiarity rather than any strong preference for additional features.
Been a lurker for a few months. Created a user to give input on this. I can't stand Discourse - New theme would be great. It would make a lot of sense to change the domain. It took me sometime as new to realize this is the officiel forum for ISPConfig and not just another random internet forum.
no problems with an updated theme or different forum software.. not so keen on switching to discourse or similar. not sure that format will really work for multiple technical topics, it'll be harder to find/follow individual issues. making the ispconfig docs available in an online format i think is probably long overdue, it should make it a lot easier / quicker to update information as changes are made to the software. overhauling ispconfig.org, and switching from gitlab to github - no issues with any of that from me. putting the ispconfig forum on an ispconfig subdomain.. guess it makes sense, but then i don't think howtoforge should just disappear either, it's got a good reputation as a source of info.. plus good SEO rankings.. perhaps splitting the forums out... move the ispconfig sections to a dedicated forum on an ispconfig subdomain. but keep howtoforge going as a separate general purpose linux forum, maybe open it up to include windows / mac too.. maybe dedicated sections on general networking... homelabs.. home automation.. lots of room to expand with tutorials and forums for things outside of just the linux OS.. plus it's about time places like stack overflow had decent competition... no more questions closed / deleted without answer because they think it's been answered before and point you to a question that's actually completely unrelated
I really feel where you going with this, but the time of traditional general purpose forums is long over. Even Stackoverflow is on this death bed since the rise of LLM Tools for the masses (https://blog.pragmaticengineer.com/stack-overflow-is-almost-dead/) . And I don't think that there is a really significant amount of traffic that is going to HTF anymore, but maybe @till can give us some insight here. It is a sad thing to see, but I don't think that we can do anything about that. Just have a look at the general Linux section of the forum right now, there is almost nothing new for weeks/months.
yeah... don't want to use llm's for resolving technical problems though... they get it wrong too often, sometimes giving answers that are outright dangerous.. would like to keep a forum area that AI is blocked from accessing so that questions can be asked, and answered by people that actually know what they're doing.. not some crappy AI that's been trained on the bullshit spouted by people who read something somewhere, didn't understand it, then regurgitated it in a broken format as if it's the gospel truth.
Yes, in fact, the traditional internet as a source of knowledge is dead, killed by AI. I'm fairly certain that all sites providing knowledge or tutorials are affected in the same way, including Stack Overflow and HowtoForge tutorial and forum section. As you probably noticed, there have been no new tutorials for quite a while. The simple reason is that it makes no sense to write any, as they will not get traffic anyway. I will only keep writing and updating guides for ISPConfig. SEO is dead too, as there is no search anymore. And here in the forum, you see how few posts we get today, but download numbers of ISPConfig are stable. So it's not ISPConfig usage that decreased, in fact it even increased due to the price hike of some commercial panels. If I see how many times I used Google a day, a few years ago, for work and in private, and how many times I use it now. From dozens of searches a day to now, maybe one search a week. AI poses its very own issues. There seems to be an AI that mixes traditional perfect server guide instructions with auto installer, which leads to failed installations, and people send me complaints about how bad ISPConfig is that ist even impossible to install it. Rhey never visited a website or read and followed one of the published guides. They did not even check if Debian 13 was already supported at that time.
that's the problem though.... AI is getting smarter, but it's still quite dumb, but as it gets smarter, most of the people using it seem to be getting dumber. it seems like no-ones teaching people how to actually think and reason for themselves any more.
To give a number, the drop in internet traffic is > 80% in the past 12 months. Compared with traffic from 2-3 years ago, there is maybe 5% left.
That's in fact the case, and the main issue is that many people don't seem to be smart enough to take into account that an AI answer might be wrong and then look for an installation guide written by the vendor of the software. Instead, they complain to the vendor that the software is broken. Don't get me wrong, I use AI a lot, and it really helps. But only if you know what you are doing and use it as a productivity booster instead of the only source of truth.
I think we are all on the same page regarding that topic. It is really sad to see that traditional forums die, to stay on topic, we should keep a small section for general purpose sysadmin related topics in a new forum, but I personally don't think there is any value in trying to fight a war that is already lost. IMHO we should keep the focus on ISPConfig and related software.
Wow, that's massive! I'm running my own forum with a team (totally different subject, sim games) for about 6 years now, with a downloads section too. Traffic is growing year after year (as is the download section). Also visitors, pageviews, hits etc. is growing every year (after taking the growing number of bots/crawlers into account to some degree). Though non-download posts on the forum are declining every year. Mostly due to a discord server of one of my fellow team members, which is a bigger attraction to the younger public. I hate it as I can never find anything. Discord is way to volatile. It's a generation thing I guess. And of course we're also suffering under the AI crap being fed to people. I would stick with a fresh new look. Maybe if desired on different but similar software. Forums are a treasure. Information archives that can never be achived on other platforms in my opinion.
Yes, I guess games are a completely different topic in this regard. They are entertainment, and that's growing. Also, Discord is more about entertaining people and not about the ability to store and retrieve information for a community in a structured way. Probably just a generational thing, which is absolutely ok I prefer classic forums too. I guess I will keep the XenForo forum then as a basis; it's the least amount of work, just update it, and maybe move it to an ISPConfig subdomain. Having two forums does not make much sense to me. If only general Linux questions remain here, it's dead anyway.
Modernizing the website and the forum is an excellent decision. On the broader points: 1. Decline in technical website traffic In my view, this results from several converging factors: AI tools, Reddit, StackOverflow, Discord, YouTube, etc. At the same time, some technical projects are actually gaining visibility. The common pattern seems to be a shift from classic forums towards structured, versioned documentation combined with real-time community channels. 2. Risks related to AI-generated configurations AI mainly fills a gap where documentation is hard to find, fragmented, or outdated. A solid official documentation corpus should significantly reduce incorrect installations and support noise. 3. Tutorials and value beyond SEO The advertising-driven SEO model is clearly declining with the rise of AI and the fragmentation of channels. Tutorials, however, remain essential for software adoption, technical credibility, and community support. For infrastructure software, documentation is part of the product. 4. GitHub visibility From a user’s perspective, discoverability is crucial. Personally, after initially looking on GitHub, I would not have found the bug tracking system without a forum member pointing it out. Moving to GitHub would clearly improve the contribution flow. 5. Public documentation and paid PDF support Making the documentation public is a major step. Highlighting a high-quality paid PDF as a way to support the project would be a sensible and sustainable model. Overall, after modernizing the public-facing interface, centralizing the ecosystem around ISPConfig with stronger documentation could be one of the most impactful changes for both users and maintainers.
I've got introduced to ISPConfig through my Job I now have for a bit more than a year. The Forum is clearly helpful, the move into a subdomain of ispconfig.org would be really good, as was already mentioned I also didn't realize that this here is the official ISPConfig-Forum. reducing/reordering the forums that ISPConfig is listed first to show it's the main topic here feels right for me. I like discourse as Forum software, but this classic Software running here is also fine for me. A move to github might be helpful for discoverabillity but puting the main codebase to a service that is closely connected with microsoft and their AI-shinanigans I would like to recommend moving to https://codeberg.org (german non-profit, hosted in europe etc.) if maintaining your own gitlab is to much overhead... just my 2 cents TJ
Running our own GitLab is not the issue; it's more about visibility. The reason why we chose GitLab over GitHub in the first place was due to the GitHub / Microsoft connection. I fear that using Codeberg won't help here, as GitHub is probably the standard website where people look for code. I guess the ISPConfig code is already in any AI. When I see the amount of bot traffic on the GitLab system, there is nothing to hide.