Stuck Installation: Perfect Server Automated ISPConfig 3 Ubuntu 24.04

Discussion in 'Installation/Configuration' started by skysky, Feb 3, 2026 at 9:10 AM.

  1. skysky

    skysky Member

    Hi
    I have a new server Ubuntu 24.04, and followed below guide to install ISPConfig 3.
    https://www.howtoforge.com/ispconfig-autoinstall-debian-ubuntu

    When I typed "yes" in below process, I waited 1 hour, and nothing happend, no CPU loading and seems no installation running. No idea what is wrong.
    ----------------------------------------------
    Type 'yes' if you really want to continue: yes [INFO] Starting perfect server setup for Ubuntu 24.04.3 LTS [INFO] Checking hostname. [INFO] Configuring apt repositories. [INFO] Updating packages [INFO] Updated packages [INFO] Installing packages ssh, openssh-server, nano, vim-nox, lsb-release, apt-transport-https, ca-certificates, wget, git, gnupg, software-properties-common, curl, cron, ntp

    ping get.ispconfig.org (no problem)
    All firewall PORT open from cloud server

    Please what can I do?
    thanks
     
    Last edited: Feb 3, 2026 at 9:33 AM
    skysky, Feb 3, 2026 at 9:10 AM
    #1
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    You must check why your server is slow when installing packages using apt. All the command does that takes you so long is:

    Code:
    apt-get install ssh openssh-server nano vim-nox lsb-release apt-transport-https ca-certificates wget git gnupg software-properties-common curl cron ntp
    So that's neither a connection to ispconfig.org nor something ISPConfig related, it's a simple standard apt command to install some packages.
     
    till, Feb 3, 2026 at 10:03 AM
    #2
  3. skysky

    skysky Member

    I tested the command

    root@server1:~# apt-get install ssh openssh-server nano vim-nox lsb-release apt-transport-https ca-certificates wget git gnupg software-properties-common curl cron ntp
    Reading package lists... Done
    Building dependency tree... Done
    Reading state information... Done
    openssh-server is already the newest version (1:9.6p1-3ubuntu13.14).
    nano is already the newest version (7.2-2ubuntu0.1).
    nano set to manually installed.
    lsb-release is already the newest version (12.0-2).
    lsb-release set to manually installed.
    ca-certificates is already the newest version (20240203).
    ca-certificates set to manually installed.
    wget is already the newest version (1.21.4-1ubuntu4.1).
    git is already the newest version (1:2.43.0-1ubuntu7.3).
    git set to manually installed.
    gnupg is already the newest version (2.4.4-2ubuntu17.4).
    gnupg set to manually installed.
    software-properties-common is already the newest version (0.99.49.3).
    software-properties-common set to manually installed.
    curl is already the newest version (8.5.0-2ubuntu10.6).
    cron is already the newest version (3.0pl1-184ubuntu2).
    cron set to manually installed.
    The following package was automatically installed and is no longer required:
    tzdata-legacy
    Use 'apt autoremove' to remove it.
    The following additional packages will be installed:
    fonts-lato liblua5.1-0 libruby libruby3.2 ntpsec python3-ntp rake ruby ruby-net-telnet ruby-rubygems ruby-sdbm
    ruby-webrick ruby-xmlrpc ruby3.2 rubygems-integration unzip zip
    Suggested packages:
    certbot ntpsec-doc ntpsec-ntpviz ri ruby-dev bundler cscope vim-doc
    The following packages will be REMOVED:
    chrony
    The following NEW packages will be installed:
    apt-transport-https fonts-lato liblua5.1-0 libruby libruby3.2 ntp ntpsec python3-ntp rake ruby ruby-net-telnet
    ruby-rubygems ruby-sdbm ruby-webrick ruby-xmlrpc ruby3.2 rubygems-integration ssh unzip vim-nox zip
    0 upgraded, 21 newly installed, 1 to remove and 4 not upgraded.
    Need to get 11.6 MB of archives.
    After this operation, 47.3 MB of additional disk space will be used.
    Do you want to continue? [Y/n] y
    Get:1 http://mirrors.cloud.aliyuncs.com/ubuntu noble/main amd64 fonts-lato all 2.015-1 [2,781 kB]
    Get:2 http://mirrors.cloud.aliyuncs.com/ubuntu noble/universe amd64 python3-ntp amd64 1.2.2+dfsg1-4build2 [91.2 kB]
    Get:3 http://mirrors.cloud.aliyuncs.com/ubuntu noble/universe amd64 ntpsec amd64 1.2.2+dfsg1-4build2 [343 kB]
    Get:4 http://mirrors.cloud.aliyuncs.com/ubuntu noble-updates/universe amd64 apt-transport-https all 2.8.3 [3,970 B]
    Get:5 http://mirrors.cloud.aliyuncs.com/ubuntu noble/universe amd64 liblua5.1-0 amd64 5.1.5-9build2 [120 kB]
    Get:6 http://mirrors.cloud.aliyuncs.com/ubuntu noble/main amd64 rubygems-integration all 1.18 [5,336 B]
    Get:7 http://mirrors.cloud.aliyuncs.com/ubuntu noble-updates/main amd64 ruby3.2 amd64 3.2.3-1ubuntu0.24.04.6 [50.7 kB]
    Get:8 http://mirrors.cloud.aliyuncs.com/ubuntu noble/main amd64 ruby-rubygems all 3.4.20-1 [238 kB]
    Get:9 http://mirrors.cloud.aliyuncs.com/ubuntu noble/main amd64 ruby amd64 1:3.2~ubuntu1 [3,466 B]
    Get:10 http://mirrors.cloud.aliyuncs.com/ubuntu noble/main amd64 rake all 13.0.6-3 [61.6 kB]
    Get:11 http://mirrors.cloud.aliyuncs.com/ubuntu noble/main amd64 ruby-net-telnet all 0.2.0-1 [13.3 kB]
    Get:12 http://mirrors.cloud.aliyuncs.com/ubuntu noble-updates/main amd64 ruby-webrick all 1.8.1-1ubuntu0.2 [53.0 kB]
    Get:13 http://mirrors.cloud.aliyuncs.com/ubuntu noble/main amd64 ruby-xmlrpc all 0.3.2-2 [24.8 kB]
    Get:14 http://mirrors.cloud.aliyuncs.com/ubuntu noble/main amd64 ruby-sdbm amd64 1.0.0-5build4 [16.2 kB]
    Get:15 http://mirrors.cloud.aliyuncs.com/ubuntu noble-updates/main amd64 libruby3.2 amd64 3.2.3-1ubuntu0.24.04.6 [5,341 kB]
    Get:16 http://mirrors.cloud.aliyuncs.com/ubuntu noble/main amd64 libruby amd64 1:3.2~ubuntu1 [4,694 B]
    Get:17 http://mirrors.cloud.aliyuncs.com/ubuntu noble/universe amd64 ntp all 1:4.2.8p15+dfsg-2~1.2.2+dfsg1-4build2 [15.7 kB]
    Get:18 http://mirrors.cloud.aliyuncs.com/ubuntu noble-updates/main amd64 ssh all 1:9.6p1-3ubuntu13.14 [4,646 B]
    Get:19 http://mirrors.cloud.aliyuncs.com/ubuntu noble-updates/main amd64 unzip amd64 6.0-28ubuntu4.1 [174 kB]
    Get:20 http://mirrors.cloud.aliyuncs.com/ubuntu noble-updates/main amd64 zip amd64 3.0-13ubuntu0.2 [176 kB]
    Get:21 http://mirrors.cloud.aliyuncs.com/ubuntu noble-updates/universe amd64 vim-nox amd64 2:9.1.0016-1ubuntu7.9 [2,098 kB]
    Fetched 11.6 MB in 3s (3,987 kB/s)
    (Reading database ... 85187 files and directories currently installed.)
    Removing chrony (4.5-1ubuntu4.2) ...
    Selecting previously unselected package fonts-lato.
    (Reading database ... 85150 files and directories currently installed.)
    Preparing to unpack .../00-fonts-lato_2.015-1_all.deb ...
    Unpacking fonts-lato (2.015-1) ...
    Selecting previously unselected package python3-ntp.
    Preparing to unpack .../01-python3-ntp_1.2.2+dfsg1-4build2_amd64.deb ...
    Unpacking python3-ntp (1.2.2+dfsg1-4build2) ...
    Selecting previously unselected package ntpsec.
    Preparing to unpack .../02-ntpsec_1.2.2+dfsg1-4build2_amd64.deb ...
    dpkg-query: no packages found matching ntp
    Unpacking ntpsec (1.2.2+dfsg1-4build2) ...
    Selecting previously unselected package apt-transport-https.
    Preparing to unpack .../03-apt-transport-https_2.8.3_all.deb ...
    Unpacking apt-transport-https (2.8.3) ...
    Selecting previously unselected package liblua5.1-0:amd64.
    Preparing to unpack .../04-liblua5.1-0_5.1.5-9build2_amd64.deb ...
    Unpacking liblua5.1-0:amd64 (5.1.5-9build2) ...
    Selecting previously unselected package rubygems-integration.
    Preparing to unpack .../05-rubygems-integration_1.18_all.deb ...
    Unpacking rubygems-integration (1.18) ...
    Selecting previously unselected package ruby3.2.
    Preparing to unpack .../06-ruby3.2_3.2.3-1ubuntu0.24.04.6_amd64.deb ...
    Unpacking ruby3.2 (3.2.3-1ubuntu0.24.04.6) ...
    Selecting previously unselected package ruby-rubygems.
    Preparing to unpack .../07-ruby-rubygems_3.4.20-1_all.deb ...
    Unpacking ruby-rubygems (3.4.20-1) ...
    Selecting previously unselected package ruby.
    Preparing to unpack .../08-ruby_1%3a3.2~ubuntu1_amd64.deb ...
    Unpacking ruby (1:3.2~ubuntu1) ...
    Selecting previously unselected package rake.
    Preparing to unpack .../09-rake_13.0.6-3_all.deb ...
    Unpacking rake (13.0.6-3) ...
    Selecting previously unselected package ruby-net-telnet.
    Preparing to unpack .../10-ruby-net-telnet_0.2.0-1_all.deb ...
    Unpacking ruby-net-telnet (0.2.0-1) ...
    Selecting previously unselected package ruby-webrick.
    Preparing to unpack .../11-ruby-webrick_1.8.1-1ubuntu0.2_all.deb ...
    Unpacking ruby-webrick (1.8.1-1ubuntu0.2) ...
    Selecting previously unselected package ruby-xmlrpc.
    Preparing to unpack .../12-ruby-xmlrpc_0.3.2-2_all.deb ...
    Unpacking ruby-xmlrpc (0.3.2-2) ...
    Selecting previously unselected package ruby-sdbm:amd64.
    Preparing to unpack .../13-ruby-sdbm_1.0.0-5build4_amd64.deb ...
    Unpacking ruby-sdbm:amd64 (1.0.0-5build4) ...
    Selecting previously unselected package libruby3.2:amd64.
    Preparing to unpack .../14-libruby3.2_3.2.3-1ubuntu0.24.04.6_amd64.deb ...
    Unpacking libruby3.2:amd64 (3.2.3-1ubuntu0.24.04.6) ...
    Selecting previously unselected package libruby:amd64.
    Preparing to unpack .../15-libruby_1%3a3.2~ubuntu1_amd64.deb ...
    Unpacking libruby:amd64 (1:3.2~ubuntu1) ...
    Selecting previously unselected package ntp.
    Preparing to unpack .../16-ntp_1%3a4.2.8p15+dfsg-2~1.2.2+dfsg1-4build2_all.deb ...
    Unpacking ntp (1:4.2.8p15+dfsg-2~1.2.2+dfsg1-4build2) ...
    Selecting previously unselected package ssh.
    Preparing to unpack .../17-ssh_1%3a9.6p1-3ubuntu13.14_all.deb ...
    Unpacking ssh (1:9.6p1-3ubuntu13.14) ...
    Selecting previously unselected package unzip.
    Preparing to unpack .../18-unzip_6.0-28ubuntu4.1_amd64.deb ...
    Unpacking unzip (6.0-28ubuntu4.1) ...
    Selecting previously unselected package zip.
    Preparing to unpack .../19-zip_3.0-13ubuntu0.2_amd64.deb ...
    Unpacking zip (3.0-13ubuntu0.2) ...
    Selecting previously unselected package vim-nox.
    Preparing to unpack .../20-vim-nox_2%3a9.1.0016-1ubuntu7.9_amd64.deb ...
    Unpacking vim-nox (2:9.1.0016-1ubuntu7.9) ...
    Setting up fonts-lato (2.015-1) ...
    Setting up apt-transport-https (2.8.3) ...
    Setting up ssh (1:9.6p1-3ubuntu13.14) ...
    Setting up unzip (6.0-28ubuntu4.1) ...
    Setting up python3-ntp (1.2.2+dfsg1-4build2) ...
    Setting up rubygems-integration (1.18) ...
    Setting up zip (3.0-13ubuntu0.2) ...
    Setting up ruby-net-telnet (0.2.0-1) ...
    Setting up ntpsec (1.2.2+dfsg1-4build2) ...

    Configuration file '/etc/ntpsec/ntp.conf'
    ==> File on system created by you or by a script.
    ==> File also in package provided by package maintainer.
    What would you like to do about it ? Your options are:
    Y or I : install the package maintainer's version
    N or O : keep your currently-installed version
    D : show the differences between the versions
    Z : start a shell to examine the situation
    The default action is to keep your current version.
    *** ntp.conf (Y/I/N/O/D/Z) [default=N] ?
    Created symlink /etc/systemd/system/timers.target.wants/ntpsec-rotate-stats.timer → /usr/lib/systemd/system/ntpsec-rotate-stats.timer.
    Created symlink /etc/systemd/system/network-pre.target.wants/ntpsec-systemd-netif.path → /usr/lib/systemd/system/ntpsec-systemd-netif.path.
    Created symlink /etc/systemd/system/ntp.service → /usr/lib/systemd/system/ntpsec.service.
    Created symlink /etc/systemd/system/ntpd.service → /usr/lib/systemd/system/ntpsec.service.
    Created symlink /etc/systemd/system/multi-user.target.wants/ntpsec.service → /usr/lib/systemd/system/ntpsec.service.
    Setting up ruby-webrick (1.8.1-1ubuntu0.2) ...
    Setting up liblua5.1-0:amd64 (5.1.5-9build2) ...
    Setting up ruby-xmlrpc (0.3.2-2) ...
    Setting up ntp (1:4.2.8p15+dfsg-2~1.2.2+dfsg1-4build2) ...
    Setting up libruby:amd64 (1:3.2~ubuntu1) ...
    Setting up ruby-rubygems (3.4.20-1) ...
    Setting up ruby (1:3.2~ubuntu1) ...
    Setting up rake (13.0.6-3) ...
    Setting up ruby-sdbm:amd64 (1.0.0-5build4) ...
    Setting up libruby3.2:amd64 (3.2.3-1ubuntu0.24.04.6) ...
    Setting up ruby3.2 (3.2.3-1ubuntu0.24.04.6) ...
    Setting up vim-nox (2:9.1.0016-1ubuntu7.9) ...
    update-alternatives: using /usr/bin/vim.nox to provide /usr/bin/ex (ex) in auto mode
    update-alternatives: using /usr/bin/vim.nox to provide /usr/bin/rview (rview) in auto mode
    update-alternatives: using /usr/bin/vim.nox to provide /usr/bin/rvim (rvim) in auto mode
    update-alternatives: using /usr/bin/vim.nox to provide /usr/bin/vi (vi) in auto mode
    update-alternatives: using /usr/bin/vim.nox to provide /usr/bin/view (view) in auto mode
    update-alternatives: using /usr/bin/vim.nox to provide /usr/bin/vim (vim) in auto mode
    update-alternatives: using /usr/bin/vim.nox to provide /usr/bin/vimdiff (vimdiff) in auto mode
    Processing triggers for libc-bin (2.39-0ubuntu8.6) ...
    Processing triggers for man-db (2.12.0-4build2) ...
    Scanning processes...
    Scanning linux images...

    Running kernel seems to be up-to-date.
     
    skysky, Feb 3, 2026 at 11:43 AM
    #3
  4. till

    till Super Moderator Staff Member ISPConfig Developer

    Then it might have just been a temporary problem. In this case, just run the auto installer again.
     
    till, Feb 3, 2026 at 11:56 AM
    #4
  5. skysky

    skysky Member

    run auto installer again for both Ubuntu 24.04 and Ubuntu 22.04 to test, still having the same issue. stuck Installing packages ssh, openssh-server, nano, vim-nox, lsb-release, apt-transport-https, ca-certificates, wget, git, gnupg, software-properties-common, curl, cron, ntp
     
    skysky, Feb 3, 2026 at 12:05 PM
    #5
  6. till

    till Super Moderator Staff Member ISPConfig Developer

    Made a test install and it works fine. But Ubuntu package installation is way slower than normal, maybe some Ubuntu repositories have issues. The auto installer has no influence on the speed the system is able to download and install packages, it just runs the apt command and waits until it is finished.

    2026-02-03 12_15_57-root@dev_ ~.png
     
    till, Feb 3, 2026 at 12:17 PM
    #6

Share This Page