Hi everyone, I have a problem I can't figure out how to resolve. I have a Multiserver installation (Panel, WEB, Mail...) All with Debian 12.13 The problem is this: I have 3 stuck emails, blocked somehow. What does it mean? I deleted these 3 emails, but ISPConfig correctly removes them from the graphical interface, therefore under Email MailBox, from the database, and also from the /var/vmail/domain/user folder. What happens? If someone sends an email to one of these 3 deleted emails, the user folder at the system level reappears (the email isn't returned), but there's no trace of it in ISPConfig or the database. What can I do? Thank you for your valuable help. EDIT: If I recreate the email and try to log in to webmail it won't let me in.
Try to restart Postfix and Dovecot manually. It might be that Postfix or Dovecot has still cached them.
Thanks so much, but nothing. I tried recreating the same emails, deleting them from ISPConfig, restarting Postfix and Dovecot. When I send an email, the folder under /var/vmail/domain/user immediately recreates it. I just can't figure out what could be causing this. I also resynced my mailboxes, but nothing. Thank you for your invaluable help.
Hello again everyone, I hope this helps someone else. After several days, I finally did it. The main problem is that somehow the Server Panel (where I have the Master DB) wasn't communicating properly with, in this case, the mail server. After discovering in the /etc/postfix/mysql-virtual_mailboxes.cf file, it was reading from its internal DB 127.0.0.1 (this is where I'd like to ask a question. Is this correct? I followed a multiserver installation. Is it correct that the mail server reads from its internal DB?) So I connected with mysql -u root -p to the "dbispconfig" DB, ran the query there to see if the email existed, and once found, deleted it. I restarted Postfix and Dovecot, and now it finally works. I managed to completely delete the blocked or ghost email. Thanks everyone for the support.
Yes, it must read from the local db. So your mail system is likely not able to pick up changes from master anymore. Run the ISPConfig server.sh script to see if you get connection errors.
Thanks so much, Till. The MAster server is currently working. I tried creating, deleting, and editing other emails, and it's working. Could you tell me the command to run to check for other errors? Thanks again for your fantastic support.
Run: /usr/local/ispconfig/server/server.sh as root user, but if other changes work, then the communication is likely fine.
I also think the communication is now fine. Anyway, I ran the command and this came out: "finished server.php." Thanks as always.
