What is a SAFE fix for ISPconfig 500 Error?

Discussion in 'ISPConfig 3 Priority Support' started by peterpetr, May 18, 2026.

  1. peterpetr

    peterpetr Member HowtoForge Supporter

    I read a post where Til said the fix applied by a user (member) was not the best solution and logged the following (I assume for the next ISPconfig update):
    https://git.ispconfig.org/ispconfig/ispconfig3/-/work_items/7010

    However, all of my VMs with Ubuntu v24.04 (and v22.04) are not allowing access to the ISPconfig control panel via:
    http://domain.com:8080 (on my private network, VMware Guest), and
    https://domain.com:8080 (on my public IP for production servers)

    What is the SAFE fix that will be compatible with the official update for ISPconfig?
    Many thanks for your help with this.
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    The fix that the user suggested is generally fine. You just have to name the file ispconfig.conf and not override.conf.
     
    remkoh likes this.
  3. peterpetr

    peterpetr Member HowtoForge Supporter

  4. till

    till Super Moderator Staff Member ISPConfig Developer

    No, the installer can not be run again.

    Just create the file manually, take care to name it ispconfig.conf and not override.conf though.

    https://forum.howtoforge.com/thread...ids-temp-folder-becomes-read-only-syst.95140/
     
  5. peterpetr

    peterpetr Member HowtoForge Supporter

    Hi Til, I am following your instructions and referencing the URL:
    https://forum.howtoforge.com/thread...ids-temp-folder-becomes-read-only-syst.95140/

    But my Ubuntu v24.40 server does not have the path as specified in the post (instructions) at the URL.

    What I'm attempting to do:

    I copied the instructions from the referenced URL and edited to use the new filename: ispconfig.conf
    Create or edit (systemctl edit php8.2-fpm):
    Code:
    /etc/systemd/system/php8.2-fpm.service.d/ispconfig.conf
    Add:
    Code:
    [Service]
    ReadWritePaths=/usr/local/ispconfig/interface/temp
    Apply changes: Reload systemd and restart PHP-FPM (restart is required, not reload):
    Code:
    systemctl daemon-reload
    systemctl restart php8.2-fpm
    Problem on my Ubuntu v24.04 Server:
    The path specified: /etc/systemd/system/php8.2-fpm.service.d/
    does not exist on my VM (Ubuntu v24x).
    I have /etc/systemd/system/ but NOT the next lower folder: /php8.2-fpm.service.d
    Therefore I can not add the new file: ispconfig.conf

    Can you please suggest how I can proceed?

    Many thanks.
     
  6. till

    till Super Moderator Staff Member ISPConfig Developer

    In this case, just create the folder:

    Code:
    mkdir -p /etc/systemd/system/php8.3-fpm.service.d
    nano /etc/systemd/system/php8.3-fpm.service.d/ispconfig.conf
    I guess your PHP version is probably PHP 8.3, though, and not 8.2.
     

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