FTP server not listed anywhere in IspConfig after update

Discussion in 'Server Operation' started by wilneh, Jul 5, 2026.

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  1. wilneh

    wilneh New Member

    I noticed that pureftp service is not listed anywhere in ispconfig (server services, status of service), even though it is install and configured.
    did something changed?
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Nothing has changed regarding FTP in ISPConfig in the past few years. It might well be that FTP does not get listed there separately, but as mentioned, this has not changed.
     
  3. wilneh

    wilneh New Member

    The reason I asked, is because I can't use ftp to upload any files for web, it reject connection right away even 'ftp localhost'
    20 and 21 are open in firewall so are the port range above 40100
    I've purged and reinstalled pure-ftp-common and pure-ftp-mysql
    everything seem to go fine
    but ....
    root@icola:~# systemctl status pure-ftpd
    ● pure-ftpd.service
    Loaded: not-found (Reason: Unit pure-ftpd.service not found.)
    Active: active (exited) since Sun 2026-07-05 00:57:42 EDT; 8h ago
    CPU: 10ms

    Jul 05 00:57:42 icola systemd[1]: Starting pure-ftpd.service...
    Jul 05 00:57:42 icola systemd[1]: Started pure-ftpd.service.
    root@icola:~# systemctl start pure-ftp
    Failed to start pure-ftp.service: Unit pure-ftp.service not found.

    /etc/pure-ftpd
    =
    /auth
    /conf
    /db
    pure-ftpd.conf
    pureftpd-dir-aliases
    -----------------------------
    ftp localhost
    bash: ftp: command not found
     
    Last edited: Jul 5, 2026
  4. ahrasis

    ahrasis Well-Known Member HowtoForge Supporter

    Is this a new built? Details? And is your Fileserver enabled?
     
  5. till

    till Super Moderator Staff Member ISPConfig Developer

    Purging wiped out the config most likely, so you will have to run an update with reconfigure services = yes afterwards. If you can't even connect, then this might be a firewall issue outside of ISPConfig.
     
    ahrasis likes this.
  6. wilneh

    wilneh New Member

    no, its not new. I've had it for 2 years, only did updates. 'Fileserver' is not checked.
    I also temporarily disabled the firewall, but same error 'ftp command not found'
     
  7. wilneh

    wilneh New Member

    I did that twice , no change
    maybe I should just re-install if timeshift --restore don't fix the issue .
    my problem is, I spent so much time configuring that system during the years and I don't want to go through that experience again if I can avoid it..
    what puzzled me is why the system now can't find any 'ftp" at all after updating. and re-configuring services.
    maybe the best option is to do a timeshift --restore from a previous backup to see if if gets me back at least to a point where "ftp localhost' didn't shoot out an error like 'ftp: command not found:
     
  8. till

    till Super Moderator Staff Member ISPConfig Developer

    But the ftp command is neither related to pure-ftpd nor ISPConfig, so the error you get is no indication of a problem with your ISPConfig system or the ftp server. if you expect that there is a command ftp, not part of ISPConfig or pure-ftpd, and its not there anymore. then best is to install it again.
     
  9. ahrasis

    ahrasis Well-Known Member HowtoForge Supporter

    So you did not enable it.
     
  10. wilneh

    wilneh New Member

    no, its disabled
     
  11. wilneh

    wilneh New Member

    Thank you !, till and ahrasis for your help, I got it working..
    I removed and purged all trace of pureftp and reinstall it...
    now it's working as before....
     
    ahrasis likes this.

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