Add new website - points to Apache2 Ubuntu Default Page

I am trying to add a new website in ISPConfig3, but the newwebsite.com is loading the Apache2 Ubuntu Default Page instead of the virtual "welcome to your website" page. I have successfully added a few other websites previously but not this time. Can I get some advise on how to fix this? Where to start?
In the directory /var/www I can see directories for all the other previously added websites, but no directory for the newwebsite.com
In the directory /etc/apache2/sites-available there are vhost files for all the other added websites but no newwebsite.com.vhost file.

 

Hi till, thanks for your reply.
The server is Ubuntu 14.04 and the ISPConfig version is 3.0.5.4p8.
The content of htf-report.txt:
##### SERVER #####
IP-address (as per hostname): ***.***.***.***
IP-address(es) (as per ifconfig): ***.***.***.***
[INFO] ISPConfig is installed.

##### ISPCONFIG #####
ISPConfig version is 3.0.5.4p8


##### VERSION CHECK #####

[INFO] php (cli) version is 5.5.9-1ubuntu4.9

##### PORT CHECK #####


##### MAIL SERVER CHECK #####


##### RUNNING SERVER PROCESSES #####

[INFO] I found the following web server(s):
Unknown process (fcgi-pm) (PID 5432)
[INFO] I found the following mail server(s):
Postfix (PID 30323)
[INFO] I found the following pop3 server(s):
Dovecot (PID 31421)
[INFO] I found the following imap server(s):
Dovecot (PID 31421)
[INFO] I found the following ftp server(s):
PureFTP (PID 2512)
##### LISTENING PORTS #####
(only ()
Local (Address)
[anywhere]:25 (30323/master)
[anywhere]:993 (31421/dovecot)
[anywhere]:995 (31421/dovecot)
[localhost]:10024 (19806/amavisd-new)
[localhost]:10025 (30323/master)
[anywhere]:3306 (29892/mysqld)
[anywhere]:587 (30323/master)
[localhost]:11211 (4005/memcached)
[anywhere]:110 (31421/dovecot)
[anywhere]:143 (31421/dovecot)
[localhost]:783 (3368/spamd.pid)
[anywhere]:465 (30323/master)
[anywhere]:21 (2512/pure-ftpd)
[anywhere]:22 (3021/sshd)
*:*:*:*::*:25 (30323/master)
*:*:*:*::*:443 (5432/fcgi-pm)
*:*:*:*::*:993 (31421/dovecot)
*:*:*:*::*:995 (31421/dovecot)
*:*:*:*::*:587 (30323/master)
[localhost]10 (31421/dovecot)
[localhost]43 (31421/dovecot)
*:*:*:*::*:783 (3368/spamd.pid)
*:*:*:*::*:8080 (5432/fcgi-pm)
*:*:*:*::*:80 (5432/fcgi-pm)
*:*:*:*::*:8081 (5432/fcgi-pm)
*:*:*:*::*:465 (30323/master)
*:*:*:*::*:21 (2512/pure-ftpd)
*:*:*:*::*:22 (3021/sshd)
##### IPTABLES #####
Chain INPUT (policy ACCEPT)
target prot opt source destination
fail2ban-postfix-sasl tcp -- [anywhere]/0 [anywhere]/0 multiport dports 25
fail2ban-dovecot-pop3imap tcp -- [anywhere]/0 [anywhere]/0 multiport dports 110,995,143,993
fail2ban-pureftpd tcp -- [anywhere]/0 [anywhere]/0 multiport dports 21
fail2ban-ssh tcp -- [anywhere]/0 [anywhere]/0 multiport dports 22

Chain FORWARD (policy ACCEPT)
target prot opt source destination

Chain OUTPUT (policy ACCEPT)
target prot opt source destination

Chain fail2ban-dovecot-pop3imap (1 references)
target prot opt source destination
RETURN all -- [anywhere]/0 [anywhere]/0

Chain fail2ban-postfix-sasl (1 references)
target prot opt source destination
RETURN all -- [anywhere]/0 [anywhere]/0

Chain fail2ban-pureftpd (1 references)
target prot opt source destination
RETURN all -- [anywhere]/0 [anywhere]/0

Chain fail2ban-ssh (1 references)
target prot opt source destination
RETURN all -- [anywhere]/0 [anywhere]/0
:q


I am using Apache2 as the web server.

 

I've tried to follow the debug mode directions:
----------------------------------------------------
root@server1:~# crontab -e
crontab: installing new crontab
root@server1:~# /usr/local/ispconfig/server/server.sh
17.09.2015-16:32 - DEBUG - There is already an instance of server.php running. Exiting.
-----------------------------------------------------
In System->Server Config the Loglevel is set to "Debug". I've tried changing the Loglevel to "Errors" then the output of /usr/local/ispconfig/server/server.sh is nothing.

 

I stopped the command with ctrl+c after a while... note the domain example.site has been substituted...

root@server1:~# /usr/local/ispconfig/server/server.sh
17.09.2015-16:47 - DEBUG - Set Lock: /usr/local/ispconfig/server/temp/.ispconfig_lock
17.09.2015-16:47 - DEBUG - Found 56 changes, starting update process.
17.09.2015-16:47 - DEBUG - Calling function 'ssl' from plugin 'apache2_plugin' raised by event 'web_domain_insert'.
17.09.2015-16:47 - DEBUG - Calling function 'insert' from plugin 'apache2_plugin' raised by event 'web_domain_insert'.
17.09.2015-16:47 - DEBUG - Adding the user: web7
17.09.2015-16:47 - DEBUG - Creating symlink: ln -s /var/www/clients/client2/web7/ /var/www/example.site
17.09.2015-16:47 - DEBUG - Creating symlink: ln -s /var/www/clients/client2/web7/ /var/www/clients/client2/example.site
17.09.2015-16:47 - DEBUG - exec: chown -R web7:client2 /var/www/clients/client2/web7/web
17.09.2015-16:47 - DEBUG - exec: chown web7:client2 /var/www/clients/client2/web7/web
17.09.2015-16:47 - DEBUG - exec: usermod --groups sshusers web7 2>/dev/null
17.09.2015-16:47 - DEBUG - Creating fastcgi starter script directory: /var/www/php-fcgi-scripts/web7/
17.09.2015-16:47 - DEBUG - Creating fastcgi starter script: /var/www/php-fcgi-scripts/web7/.php-fcgi-starter
17.09.2015-16:47 - DEBUG - Writing the vhost file: /etc/apache2/sites-available/example.site.vhost
17.09.2015-16:47 - DEBUG - Creating symlink: /etc/apache2/sites-enabled/100-example.site.vhost->/etc/apache2/sites-available/example.site.vhost
17.09.2015-16:47 - DEBUG - Apache status is: running
17.09.2015-16:47 - DEBUG - Calling function 'restartHttpd' from module 'web_module'.
17.09.2015-16:47 - DEBUG - Restarting httpd: service apache2 restart
17.09.2015-16:47 - DEBUG - Apache restart return value is: 0
17.09.2015-16:47 - DEBUG - Apache online status after restart is: running
17.09.2015-16:47 - DEBUG - Processed datalog_id 110
17.09.2015-16:47 - DEBUG - Calling function 'insert' from plugin 'ftpuser_base_plugin' raised by event 'ftp_user_insert'.
17.09.2015-16:47 - DEBUG - Processed datalog_id 111
17.09.2015-16:47 - DEBUG - Calling function 'ftp_user_delete' from plugin 'apache2_plugin' raised by event 'ftp_user_delete'.
17.09.2015-16:47 - DEBUG - Calling function 'delete' from plugin 'ftpuser_base_plugin' raised by event 'ftp_user_delete'.
17.09.2015-16:47 - DEBUG - Ftpuser: deleted.
17.09.2015-16:47 - DEBUG - Processed datalog_id 112
17.09.2015-16:47 - DEBUG - Calling function 'ssl' from plugin 'apache2_plugin' raised by event 'web_domain_update'.
17.09.2015-16:47 - DEBUG - Calling function 'update' from plugin 'apache2_plugin' raised by event 'web_domain_update'.
17.09.2015-16:47 - DEBUG - Creating fastcgi starter script: /var/www/php-fcgi-scripts/web7/.php-fcgi-starter
17.09.2015-16:47 - DEBUG - Writing the vhost file: /etc/apache2/sites-available/example.site.vhost
17.09.2015-16:47 - DEBUG - Apache status is: running
17.09.2015-16:47 - DEBUG - Calling function 'restartHttpd' from module 'web_module'.
17.09.2015-16:47 - DEBUG - Restarting httpd: service apache2 restart
17.09.2015-16:47 - DEBUG - Apache restart return value is: 0
17.09.2015-16:47 - DEBUG - Apache online status after restart is: running
17.09.2015-16:47 - DEBUG - Processed datalog_id 113
17.09.2015-16:47 - DEBUG - Calling function 'ssl' from plugin 'apache2_plugin' raised by event 'web_domain_delete'.
17.09.2015-16:47 - DEBUG - Calling function 'delete' from plugin 'apache2_plugin' raised by event 'web_domain_delete'.
17.09.2015-16:47 - DEBUG - Removing symlink: /etc/apache2/sites-enabled/100-example.site.vhost->/etc/apache2/sites-available/example.site.vhost
17.09.2015-16:47 - DEBUG - Removing vhost file: /etc/apache2/sites-available/example.site.vhost
17.09.2015-16:47 - DEBUG - Removing website: /var/www/clients/client2/web7
17.09.2015-16:47 - DEBUG - Removing symlink: /var/www/example.site
17.09.2015-16:47 - DEBUG - Removing symlink: /var/www/clients/client2/example.site
17.09.2015-16:47 - DEBUG - Removing website logfile directory: /var/log/ispconfig/httpd/example.site
17.09.2015-16:47 - DEBUG - Processed datalog_id 114
17.09.2015-16:47 - DEBUG - Calling function 'ssl' from plugin 'apache2_plugin' raised by event 'web_domain_insert'.
17.09.2015-16:47 - DEBUG - Calling function 'insert' from plugin 'apache2_plugin' raised by event 'web_domain_insert'.
17.09.2015-16:47 - DEBUG - Adding the user: web8
17.09.2015-16:47 - DEBUG - Creating symlink: ln -s /var/www/clients/client3/web8/ /var/www/example.site
17.09.2015-16:47 - DEBUG - Creating symlink: ln -s /var/www/clients/client3/web8/ /var/www/clients/client3/example.site
17.09.2015-16:47 - DEBUG - exec: chown -R web8:client3 /var/www/clients/client3/web8/web
17.09.2015-16:47 - DEBUG - exec: chown web8:client3 /var/www/clients/client3/web8/web
17.09.2015-16:47 - DEBUG - exec: usermod --groups sshusers web8 2>/dev/null
17.09.2015-16:47 - DEBUG - Creating fastcgi starter script directory: /var/www/php-fcgi-scripts/web8/
17.09.2015-16:47 - DEBUG - Creating fastcgi starter script: /var/www/php-fcgi-scripts/web8/.php-fcgi-starter
17.09.2015-16:47 - DEBUG - Writing the vhost file: /etc/apache2/sites-available/example.site.vhost
17.09.2015-16:47 - DEBUG - Creating symlink: /etc/apache2/sites-enabled/100-example.site.vhost->/etc/apache2/sites-available/example.site.vhost
17.09.2015-16:47 - DEBUG - Apache status is: running
17.09.2015-16:47 - DEBUG - Calling function 'restartHttpd' from module 'web_module'.
17.09.2015-16:47 - DEBUG - Restarting httpd: service apache2 restart
17.09.2015-16:47 - DEBUG - Apache restart return value is: 0
17.09.2015-16:47 - DEBUG - Apache online status after restart is: running
17.09.2015-16:47 - DEBUG - Processed datalog_id 115
17.09.2015-16:47 - DEBUG - Calling function 'ssl' from plugin 'apache2_plugin' raised by event 'web_domain_delete'.
17.09.2015-16:47 - DEBUG - Calling function 'delete' from plugin 'apache2_plugin' raised by event 'web_domain_delete'.
17.09.2015-16:47 - DEBUG - Removing symlink: /etc/apache2/sites-enabled/100-example.site.vhost->/etc/apache2/sites-available/example.site.vhost
17.09.2015-16:47 - DEBUG - Removing vhost file: /etc/apache2/sites-available/example.site.vhost
17.09.2015-16:47 - DEBUG - Removing website: /var/www/clients/client3/web8
17.09.2015-16:47 - DEBUG - Removing symlink: /var/www/example.site
17.09.2015-16:47 - DEBUG - Removing symlink: /var/www/clients/client3/example.site
17.09.2015-16:47 - DEBUG - Removing website logfile directory: /var/log/ispconfig/httpd/example.site
17.09.2015-16:47 - DEBUG - Processed datalog_id 116
17.09.2015-16:47 - DEBUG - Calling function 'ssl' from plugin 'apache2_plugin' raised by event 'web_domain_insert'.
17.09.2015-16:47 - DEBUG - Calling function 'insert' from plugin 'apache2_plugin' raised by event 'web_domain_insert'.
17.09.2015-16:47 - DEBUG - Adding the user: web9
17.09.2015-16:47 - DEBUG - Creating symlink: ln -s /var/www/clients/client3/web9/ /var/www/example.site
17.09.2015-16:47 - DEBUG - Creating symlink: ln -s /var/www/clients/client3/web9/ /var/www/clients/client3/example.site
17.09.2015-16:47 - DEBUG - exec: chown -R web9:client3 /var/www/clients/client3/web9/web
17.09.2015-16:47 - DEBUG - exec: chown web9:client3 /var/www/clients/client3/web9/web
17.09.2015-16:47 - DEBUG - exec: usermod --groups sshusers web9 2>/dev/null
17.09.2015-16:48 - DEBUG - Creating fastcgi starter script directory: /var/www/php-fcgi-scripts/web9/
17.09.2015-16:48 - DEBUG - Creating fastcgi starter script: /var/www/php-fcgi-scripts/web9/.php-fcgi-starter
17.09.2015-16:48 - DEBUG - Writing the vhost file: /etc/apache2/sites-available/example.site.vhost
17.09.2015-16:48 - DEBUG - Creating symlink: /etc/apache2/sites-enabled/100-example.site.vhost->/etc/apache2/sites-available/example.site.vhost
17.09.2015-16:48 - DEBUG - Apache status is: running
17.09.2015-16:48 - DEBUG - Calling function 'restartHttpd' from module 'web_module'.
17.09.2015-16:48 - DEBUG - Restarting httpd: service apache2 restart
17.09.2015-16:48 - DEBUG - Apache restart return value is: 0
17.09.2015-16:48 - DEBUG - Apache online status after restart is: running
17.09.2015-16:48 - DEBUG - Processed datalog_id 117
17.09.2015-16:48 - DEBUG - Calling function 'ssl' from plugin 'apache2_plugin' raised by event 'web_domain_update'.
17.09.2015-16:48 - DEBUG - Calling function 'update' from plugin 'apache2_plugin' raised by event 'web_domain_update'.
17.09.2015-16:48 - DEBUG - Creating fastcgi starter script: /var/www/php-fcgi-scripts/web3/.php-fcgi-starter
17.09.2015-16:48 - DEBUG - Writing the vhost file: /etc/apache2/sites-available/onehandtyper.com.vhost
17.09.2015-16:48 - DEBUG - Apache status is: running
17.09.2015-16:48 - DEBUG - Calling function 'restartHttpd' from module 'web_module'.
^C
root@server1:~#

 

Oh... OK. I'll run it again and just let it finish. The post had a limit of 10000 characters so perhaps if I can email you the output..? It may be easier for me to pay for an hour or so of support to get you to log in and have a look. I'll run the command again in the mean time. Thanks Till.

 

Welcome to your website! page on the new domain
It worked!

 

Thank you Till.
I also have another problem with a couple of wordpress sites having the dreaded "http error" on media upload. Separate Wordpress issue, this issue is solved.
Thank you again.