After ISPConfig 3 Update (current Version), i got now Internal Server Error The server encountered

Dear Team,

i have done a normal ISPConfig Update to Version 3.2. in Debian 9.13. After this update i get the Internal Server Error The server encountered 500 if i want access to the ISPConfig Interface.

Where i can find the log and maybe fix this error?

Thank you so much

many greets

 

Normally they are in /var/log. By the way, are other sites and services working?

 

Hi,
in this thread similar experiences were reported, by me and another user:

https://www.howtoforge.com/community/threads/upgrade-to-3-2-error.85432/

The issue was caused in both cases by a missing or incomplete installation of PHP 7.0. In my case, the package php7.0-cgi was missing. I installed it manually and ISPconfig panel works again.

Aldo

 

Dear aldo,

thank you i have instaslled php7.0 cgi, afer a reboot ispconfig now openes. but i get this error message now:
Site error: the ionCube PHP Loader needs to be installed. This is a widely used PHP extension for running ionCube protected PHP code, website security and malware blocking. Please visit get-loader.ioncube.com for install assistance.

if i try to access websites, or similar. can you help me again?

thank you so so much

 

I'm happy I helped you, though not to solve the issue at 100%.
Honestly, I never used IonCube so I can't help.
I would say that your sites' PHP files are encrypted by IonCube, but nothing more. Googling a bit, it seems that other people had similar problems, but it looks that the solution is very dependent on your specific scenario.

Sorry
Aldo

 

Installing ioncube is quite easy. Just google around on how to set it in all of your php version but don't forget to restart that php afterwards.

 

Thank you, i have installed using this tutorial:
https://www.howtoforge.com/tutorial/how-to-install-ioncube-loader/

thank you!