Apache crashed after adding new website. fails to restart

Hi guys,
I have just tried setting up another domain and when i turned on ssl and changed php support to enable php the ISPconfig console has stopped and none of the websites will load.

Emails are still working. just apache will not start.
i have run
mysql -u root -p
SHOW DATABASES;

and the database shows up.
when i run the command to restart apache2 using /etc/init.d/apache2 restart
i get the error
Starting apache2 (via systemctl): apache2.serviceJob for apache2.service failed because the control process exit ed with error code.
See "systemctl status apache2.service" and "journalctl -xe" for details.
failed!

when i check - systemctl status apache2.service

● apache2.service - The Apache HTTP Server
Loaded: loaded (/lib/systemd/system/apache2.service; enabled; vendor preset: enabled)
Active: failed (Result: exit-code) since Wed 2022-04-20 02:02:09 UTC; 11min ago
Docs: https://httpd.apache.org/docs/2.4/
Process: 4660 ExecStart=/usr/sbin/apachectl start (code=exited, status=1/FAILURE)

Apr 20 02:02:09 itmail systemd[1]: Starting The Apache HTTP Server...
Apr 20 02:02:09 itmail apachectl[4675]: AH00548: NameVirtualHost has no effect and will be removed in the next release /etc/apache2/sites-enabled/000-ispconfig.v>
Apr 20 02:02:09 itmail apachectl[4660]: Action 'start' failed.
Apr 20 02:02:09 itmail apachectl[4660]: The Apache error log may have more information.
Apr 20 02:02:09 itmail systemd[1]: apache2.service: Control process exited, code=exited, status=1/FAILURE
Apr 20 02:02:09 itmail systemd[1]: apache2.service: Failed with result 'exit-code'.
Apr 20 02:02:09 itmail systemd[1]: Failed to start The Apache HTTP Server.

Any assistance?
Thanks

 

When i run
journalctl -xe

-- An ExecStart= process belonging to unit apache2.service has exited.
--
-- The process' exit code is 'exited' and its exit status is 1.
Apr 20 02:18:30 itmail systemd[1]: apache2.service: Failed with result 'exit-code'.
-- Subject: Unit failed
-- Defined-By: systemd
-- Support: http://www.ubuntu.com/support
--
-- The unit apache2.service has entered the 'failed' state with result 'exit-code'.
Apr 20 02:18:30 itmail systemd[1]: Failed to start The Apache HTTP Server.
-- Subject: A start job for unit apache2.service has failed
-- Defined-By: systemd
-- Support: http://www.ubuntu.com/support
--
-- A start job for unit apache2.service has finished with a failure.
--
-- The job identifier is 1114 and the job result is failed.
Apr 20 02:18:31 itmail postfix/smtpd[2061]: connect from unknown[5.34.207.59]
Apr 20 02:18:32 itmail postfix/smtpd[2082]: warning: unknown[5.34.207.91]: SASL LOGIN authentication failed: UGFzc3dvcmQ6
Apr 20 02:18:32 itmail postfix/smtpd[2072]: warning: unknown[5.34.207.59]: SASL LOGIN authentication failed: Connection lost to authentication server
Apr 20 02:18:33 itmail postfix/smtpd[2082]: disconnect from unknown[5.34.207.91] ehlo=1 auth=0/1 rset=1 quit=1 commands=3/4
Apr 20 02:18:33 itmail postfix/smtpd[2072]: disconnect from unknown[5.34.207.59] ehlo=1 auth=0/1 rset=1 quit=1 commands=3/4

 

export from running test

No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 20.04.4 LTS
Release: 20.04
Codename: focal

PHP 7.4.28 (cli) (built: Feb 17 2022 16:06:35) ( NTS )
Copyright (c) The PHP Group
Zend Engine v3.4.0, Copyright (c) Zend Technologies
with Zend OPcache v7.4.28, Copyright (c), by Zend Technologies


##### SERVER #####
IP-address (as per hostname): ***.***.***.***
[WARN] could not determine server's ip address by ifconfig
[INFO] OS version is Ubuntu 20.04.4 LTS

[INFO] uptime: 02:34:37 up 1:00, 1 user, load average: 0.09, 0.03, 0.01

[INFO] memory:
total used free shared buff/cache available
Mem: 31Gi 2.2Gi 27Gi 45Mi 1.4Gi 28Gi
Swap: 8.0Gi 0B 8.0Gi

[INFO] systemd failed services status:
UNIT LOAD ACTIVE SUB DESCRIPTION
● apache2.service loaded failed failed The Apache HTTP Server
● snap.lxd.activate.service loaded failed failed Service for snap application lxd.activate
● systemd-networkd-wait-online.service loaded failed failed Wait for Network to be Configured

LOAD = Reflects whether the unit definition was properly loaded.
ACTIVE = The high-level unit activation state, i.e. generalization of SUB.
SUB = The low-level unit activation state, values depend on unit type.

 

It was attempting to add a LS cert and i also added the php support.
when i look in /apache2/sites-enabled/ all the sites are .vhost - is that what i need to delete? the website i last worked on is there and the only .conf files in there are 000-default, 000-ispconfig, and 999-acme - obviously none of which relate to the website i was working on.

i have looked through all the logs i can find and nothing says anything in particular failed. just says failed.

 

i did find one error that says the python version was .1 version higher than it expected.
and there were apparently 33 updates available to install. but i didnt want to mess with anything until i had checked with you guys.
Im dying here in anxiety over this. lol

 

"AH00016: Configuration Failed" does come up in the error.log as well so i do think you are right about it being an ssl issue.
but i followed the other threads instructions here: "https://www.randomhacks.co.uk/apache-2-4-failed-to-start-ah00016-configuration-failed/" but it didnt find any errors in relation to configuration failures.

 

You legend. deleting the vhost file has done it.
Now if i recreate that website.... any precautions i should take?

 

although i have just tried the website and it is working... but also ispconfig says it has LC ssl but when going to https:website... it says cert is invalid. so if i turn off ssl in ispconfig and readd it...?

 

Great thank you.
i think part of the issue is because i set this domain up in the first place with the "automail" setup which has taken over the cert.
so when i got to www.mydomain.com is has the cert for "autoconfig.mydomain.com"
should i start a new thread to get assistance for changing this?

 

never mind. ignore that last one. its having an issue making the cert for the website but the issue is not clear. i will do some searching and start a new thread if need be.
Thank you for your assistance.