hello, The port 25 is blocked on my server and I change inside the roundcub config by 587. But on the port 25 or 587 when I try to send an email fom rouncube to gmail I have this error Authentification SMTP failed appear. Thank you $config = []; // Do not set db_dsnw here, use dpkg-reconfigure roundcube-core to configure da> include_once("/etc/roundcube/debian-db-roundcube.php"); Code: $config['default_host'] = 'localhost'; // SMTP server host (for sending mails). // Enter hostname with prefix ssl:// to use Implicit TLS, or use // prefix tls:// to use STARTTLS. // Supported replacement variables: //$config['smtp_server'] = '%h'; $config['smtp_server'] = 'localhost'; // SMTP port. Use 25 for cleartext, 465 for Implicit TLS, or 587 for STARTTLS (> //$config['smtp_port'] = 25; $config['smtp_port'] = 587; // SMTP username (if required) if you use %u as the username Roundcube // will use the current username for login $config['smtp_user'] = '%u'; // SMTP password (if required) if you use %p as the password Roundcube // will use the current user's password for login $config['smtp_pass'] = '%p'; // provide an URL where a user can get support for this Roundcube installation // PLEASE DO NOT LINK TO THE ROUNDCUBE.NET WEBSITE HERE! $config['support_url'] = ''; // Name your service. This is displayed on the login screen and in the window t> $config['product_name'] = 'Roundcube Webmail'; // This key is used to encrypt the users imap password which is stored // in the session record. For the default cipher method it must be // exactly 24 characters long. // YOUR KEY MUST BE DIFFERENT THAN THE SAMPLE VALUE FOR SECURITY REASONS $config['des_key'] = 'xxxxxxxxxxxxxxxxxxxxxxx';
any chance your hosting provider of choise happens to be hetzner.com? They block port 25 and 587 until you've been a customer for about a month / payed your first bill. You can request unblocking at the limits page on your cloud console ; if you need it on dedicated servers, you'd need to request there aswell.
Does it work with other FTP clients like Thunderbird or Outlook to send authenticated through that mail account? Besides that, if port 25 is blocked, it will still work for Roundcube on localhost to connect to postfix, as the block does not apply to localhost connections. So you should just revert your RoundCube config. Then login to Roundcube and send an email to the same address that you used for the RounfCube login, does it arrive in RoundCube? If yes, then you configured your mail system correctly now. If you can'ts end emails to the outside in RoundCube, then you have a different problem, which is that port 25 outgoing is blocked. This can be solved only by configuring an external relay service in ISPConfig under system > server config > mail for all outgoing emails.
yeah, I went to sleep after my post, should have done 5 minutes before. https://mxtoolbox.com/SuperTool.aspx?action=mx:clicshopping.org&run=toolpage looking fine except for the missing correct reverse dns setting for your ip => make sure it maches, see attached screen where to edit your ips reverse dns name.
As a side note, most cloud providers block port 25 today, so it's not just Hetzner but also AWS and likely OVH too.
@til, tk, I reconfigure the smtp on port 25. It does not work As a side note, most cloud providers block port 25 today, so it's not just Hetzner but also AWS and likely OVH too. ==> In this case we must to set smtp port on 587 for example inside the rouncube ? @ztk.me About Networks tools, it's correct About the port maybe there is a problem with the firewall ? Note: I can receive an email from google, yahoo.fr. My problem is just to sent an email. A last image Thank you
Post the error from mail.log file that you get when you send an email in RoundCube. Btw, these are two different issues, sending in RoundCube and contacting external servers, so don't mix them up as it just makes things more complicated for you to solve. Solve them one after another.
No. Changing RoundCube port won't help for that. As mentioned above, these are two issues. So first, change port in RoundCube back to 25 and take care that mail server is set to localhost in RoundCube config.
Milter service seems not available. That is Mail Filter. Is some service not running? Code: systemctl --state=failed Is system using rspamd or amavis? Code: systemctl status rspamd.service
Which tutorial did you use to install the server? How much RAM does the server has? Rspamd is not running on your server and this causes mail sending to fail, try to start rspamd: service rspamd start
thank you about memory : 4go usage is around 40% service rspamd start Failed to start rspamd.service: Unit rspamd.service is masked. root@vps:/home/ubuntu# systemctl --state=failed UNIT LOAD ACTIVE SUB DESCRIPTION ● clamav-daemon.service loaded failed failed Clam AntiVirus userspace daemon ● snap.lxd.activate.service loaded failed failed Service for snap application lxd.activate ● systemd-quotacheck.service loaded failed failed File System Quota Check That's not good !
regarding your smtp banner, might be aswell that /etc/hostname only contains sub part of your full hostname. e.G. it contains "vps". Just checked a few ispconfig installations and they all have $hostname in their banner config. So I suspect your /etc/hostname does not and usually need not contain the fqdn, /etc/mailname was used for that anyway long story short; check your /etc/postfix/main.cf smtpd_banner should be at the top, you can remove $myhostname and set it to vps.clicshopping.eu assuming this is the correct hostname, set as reverse dns and used internally.
hmm could you try Code: apt update apt install -f systemctl daemon-reload systemctl enable rspamd systemctl enable clamav-daemon
@ztk.m, Thanky you for your recommendation nano /etc/hostname Here do I need todo somethig ? nano /etc/postfix/main.cf # Debian specific: Specifying a file name will cause the first # line of that file to be used as the name. The Debian default # is /etc/mailname. #myorigin = /etc/mailname smtpd_banner = $myhostname ESMTP $mail_name (Ubuntu) biff = no HereI change $myhostname by vps.clicshopping.eu Just above apt update apt install -f Hit:1 http://archive.ubuntu.com/ubuntu noble InRelease Hit:2 http://archive.ubuntu.com/ubuntu noble-updates InRelease Hit:3 http://archive.ubuntu.com/ubuntu noble-backports InRelease Hit:4 http://security.ubuntu.com/ubuntu noble-security InRelease Reading package lists... Done Building dependency tree... Done Reading state information... Done All packages are up to date. Reading package lists... Done Building dependency tree... Done Reading state information... Done 0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded. systemctl daemon-reload systemctl enable rspamd systemctl enable clamav-daemon Synchronizing state of rspamd.service with SysV service script with /usr/lib/systemd/systemd-sysv-install. Executing: /usr/lib/systemd/systemd-sysv-install enable rspamd Failed to enable unit: Unit file /etc/systemd/system/rspamd.service is masked. Synchronizing state of clamav-daemon.service with SysV service script with /usr/lib/systemd/systemd-sysv-install. Executing: /usr/lib/systemd/systemd-sysv-install enable clamav-daemon clamav-daemon seems ok
my bad, sorry I forgot the two lines Code: systemctl unmask rspamd systemctl unmask clamav-daemon edit: and after this the enable + start commands yes, main.cf smtpd_banner = vps.clicshopping.eu ESMTP should be fine if the services do not start after this Code: journalctl -xeu clamav-daemon journalctl -xeu rspamd not sure top of my head if it's available on ispconfig
I insert that : #smtpd_banner = $myhostname ESMTP $mail_name (Ubuntu) smtpd_banner = vps.clicshopping.eu ESMTP $mail_name (Ubuntu) /etx/init.d/postfix restart ==> ok systemctl umask rspamd Unknown command verb 'umask', did you mean 'mask'? root@vps:/home/ubuntu# systemctl unmask rspamd Removed "/etc/systemd/system/rspamd.service". root@vps:/home/ubuntu# systemctl unmask clamav-daemon root@vps:/home/ubuntu# systemctl daemon-reload systemctl enable rspamd systemctl enable clamav-daemon rspamd.service is not a native service, redirecting to systemd-sysv-install. Executing: /usr/lib/systemd/systemd-sysv-install enable rspamd Synchronizing state of clamav-daemon.service with SysV service script with /usr/lib/systemd/systemd-sysv-install. Executing: /usr/lib/systemd/systemd-sysv-install enable clamav-daemon seems fine !
Hah you figured I made a typo and misspelled unmask Also edited my post in regards of rerunning systemctl enable / start / status afterwards.
yes I know But I can not sent email to rouncube to gmail for example. I have always the same message There the result after a reboot systemctl --state=failed root@vps:/home/ubuntu# systemctl --state=failed UNIT LOAD ACTIVE SUB DESCRIPTION > ● clamav-daemon.service loaded failed failed Clam AntiVirus userspace daemon ● snap.lxd.activate.service loaded failed failed Service for snap application l> Legend: LOAD → Reflects whether the unit definition was properly loaded. ACTIVE → The high-level unit activation state, i.e. generalization of S> SUB → The low-level unit activation state, values depend on unit typ> telnet smtp-relay.clicshopping.org 25 Server lookup failure: smtp-relay.clicshopping.org:25, Name or service not known You have new mail in /var/mail/root root@vps:/home/ubuntu# telnet smtp-relay.clicshopping.org 587 Server lookup failure: smtp-relay.clicshopping.org:587, Name or service not known
