Auto installations fails

Discussion in 'Installation/Configuration' started by Niels-Privat, Sep 3, 2024.

  1. Niels-Privat

    Niels-Privat New Member

    Hi, I'm setting up ispconfig on ubuntu, flollowing the tutorial
    Perfect Server Automated ISPConfig 3 Installation on Debian 11 and Debian 12, Ubuntu 22.04 and Ubuntu 24.04.
    The script fails like this:
    [INFO] Installing ISPConfig3.
    [ERROR] Exception occurred: ISPConfigOSException -> Could not read ISPConfig settings file. (/ispconfig.ai.php:15)

    How shoul I procede?

    Best regards
    Niels Terp
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Add the options:

    Code:
    --debug --interactive
    to see what is causing this issue.
     
  3. Niels-Privat

    Niels-Privat New Member

    Hi,
    When I run the script again, it does not fail at the same place. Instead it now starts to install ispconfig3, bur still end in error:

    Checking MariaDB version 10.11.8 .. OK
    ERROR 2002 (HY000): Can't connect to server on 'localhost' (115)
    ERROR: Unable to load SQL-Dump into database table.
    [INFO] Adding PHP version(s) to ISPConfig.
    [ERROR] Exception occurred: ISPConfigOSException -> Could not read ISPConfig settings file. (/ispconfig.ai.php:15)

    Best regards
    Niels Terp
     
  4. till

    till Super Moderator Staff Member ISPConfig Developer

    How big is that server? I guess it runs out of resources, such as insufficient RAM or hard disk. Or maybe you did not start from a clean and empty system.
     
    ahrasis likes this.
  5. Niels-Privat

    Niels-Privat New Member

    It is an acer e3-111 laptop. Small, yes, but it has run ISPConfig before. Even though that was an earlyer version.
     
  6. till

    till Super Moderator Staff Member ISPConfig Developer

    As you can see from the error, MySQL fails to start. And without MySQL, ISPConfig can not work nor can the installer finish when the ISPConfig database can not be initialized. Newer Linux distributions need more resources, so it is possible that you could run an old Linux successfully while the resources are not sufficient for a current version. ISPConfig itself does not need many resources as its not a service. Check the system's syslog to see why the services fail. You can also try to install just some services or just system php version and no additional PHP versions etc.
     
    ahrasis likes this.

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