auto subdomain not working, 403 error. ispconfig 3

I'm having an issue with auto subdomains and subdomains in general. I created a client and added the site if I go to domain.tld it works fine, however if I go to www.domain.tld I get a 403 error. I tried removing the site and readding it and I'm still having the same issue. Any advice would be appreciated.

I'm running ispconfig 3 and Ubuntu server 8.10

 

Anyone have any thoughts? I really need to get this working... I tried removing the website again and then going to domain.tld and it brought up the default apache site, however www.domain.tld brought up the 403 page... I'm really at a loss here...

 

Log in to ISPconfig , then click on sites , then select the site and then select "Auto-subdomain" to www. and press save

 

Tried that, and *.

Here is the config for the site

<VirtualHost *:80>
DocumentRoot /var/www/eviltomatomedia.com/web

ServerName eviltomatomedia.com
ServerAlias www.eviltomatomedia.com
ServerAdmin [email protected]

ErrorLog /var/log/ispconfig/httpd/eviltomatomedia.com/error.log

ErrorDocument 400 /error/400.html
ErrorDocument 401 /error/401.html
ErrorDocument 403 /error/403.html
ErrorDocument 404 /error/404.html
ErrorDocument 405 /error/405.html
ErrorDocument 500 /error/500.html
ErrorDocument 503 /error/503.html

<Directory /var/www/eviltomatomedia.com/web>
Options FollowSymLinks
AllowOverride Indexes AuthConfig Limit FileInfo
Order allow,deny
Allow from all

# ssi enabled
AddType text/html .shtml
AddOutputFilter INCLUDES .shtml
Options +Includes
</Directory>

# cgi enabled
ScriptAlias /cgi-bin/ /var/clients/client6/web8/cgi-bin/
AddHandler cgi-script .cgi
AddHandler cgi-script .pl
# mod_php enabled
AddType application/x-httpd-php .php .php3 .php4 .php5
php_admin_value sendmail_path "/usr/sbin/sendmail -t -i [email protected]"
php_admin_value upload_tmp_dir /var/clients/client6/web8/tmp
php_admin_value session.save_path /var/clients/client6/web8/tmp
#php_admin_value open_basedir /var/clients/client6/web8:/usr/share/php5


</VirtualHost>

 

Look`s fine to me.... do u have the domain in the DNS records?... and u have www there?

 

Yep, www is a CNAME to the domain, the dns is hosted on the same machine.

I've restarted apache, I've even restarted the machine

 

R u hosting the domain entirely on your server? or u have it on other service from where u make your pointings?

 

it's all hosted on this one server.

 

I just created a subdomain for mail. and that works fine... for some reason www will not work regardless of if I have it set as an auto subdomain or I manually create it... it makes no sense

 

OK.... thats wired then.... try to make a A record of www.domain.tld pointing to your ip.
My setup is like this :
A domain.tld. 89.40.-.-
A www 89.40.-.-

 

still no luck, and fyi mail. is also a cname record this is really starting to confuse the hell out of me lol

 

heck... I dont know.... install debian ) it will work

 

well I just tried it on another ispconfig 3 server that I setup a couple days ago and haven't touched, added the client, the dns, and the website didn't do an auto subdomain I created it manually again it works fine for mail but fails for www I guess this must be an ubuntu related issue? Really sucks I now have to do a clean install just to get this working... oh well Thanks for the help.

 

well.... look on the forum....there is a script that installs everythig by the book automatikli... u only have to do the Os install and then run that script.
Ok take care

 

Yep, I saw that and plan on using it =] Thanks again, hopefully I can get this done in an hour or two, sleep would be nice at some point...

 

Well ....if everithing goes without a problem u shoul have it up and running in 1:30 hours max

 

just finished installing debian lenny and working on installing ispconfig hopefully it doesn't mess the bed again.

 

PLease tell me if that install works great..

 

www should be an A (address) pointed to the ip, not CNAME, at least, that's what works for me.