Autoresponder problem

Discussion in 'Installation/Configuration' started by raicabogdan, Jun 6, 2010.

  1. raicabogdan

    raicabogdan New Member

    Hello,
    I'm having problems with the autoresponder.
    I've check to see if I have the file .autoresponder in /var/vmail/mailfilters/$HOST/$USER/.autoresponder and is not there. In ISPconfig I've set the autoresponder for two users but I still can't find that file.

    Any suggestions ?
    ISPconfig version: 3.0.2.1

    Bogdan
     
  2. raicabogdan

    raicabogdan New Member

    UP.
    Can nobody help me with this ?

    Bogdan
     
  3. till

    till Super Moderator Staff Member ISPConfig Developer

    1) Do you use courier or dovecot?
    2) Which Linux distribution do you use?
     
  4. raicabogdan

    raicabogdan New Member

    Hi,
    thanks for your interest.
    I'm using courier as pop3/imap daemon and maildrop as mailfiltre.
    The distribution is Centos 5.4
    http://www.howtoforge.com/perfect-server-centos-5.4-x86_64-ispconfig-3 this is the tutorial I've used to install ispconfig.
    After setting the debug in ispconfig I now have some warnings:

    How can I fix this and also the autoresponder problem ...
    Bogdan
     
  5. str3ss

    str3ss New Member

    Hello,

    I have the same problem whith the same distribution installed on 2 servers
    I checked autoresponder in ispconfig3, but no files created in .mailfilter/$HOST/$USER

    any help will be appreciated
     
  6. str3ss

    str3ss New Member

    when I disabled the autoresponser in log appears :

    08.06.2010-11:39 - DEBUG - Set Lock: /usr/local/ispconfig/server/temp/.ispconfig_lock
    08.06.2010-11:39 - DEBUG - Found 1 changes, starting update process.
    08.06.2010-11:39 - DEBUG - Call function 'user_update' in plugin 'mail_plugin' raised by event 'mail_user_update'.
    08.06.2010-11:39 - DEBUG - Updated Maildir quota: su -c 'maildirmake -q 524288000S /var/vmail/domain.com/test4' vmail
    08.06.2010-11:39 - DEBUG - Processed datalog_id 22
    08.06.2010-11:39 - DEBUG - Remove

    after I reinabled the autoresponder it shows:

    Lock: /usr/local/ispconfig/server/temp/.ispconfig_lock
    08.06.2010-11:40 - DEBUG - Set Lock: /usr/local/ispconfig/server/temp/.ispconfig_lock
    08.06.2010-11:40 - DEBUG - Found 1 changes, starting update process.
    08.06.2010-11:40 - DEBUG - Call function 'user_update' in plugin 'mail_plugin' raised by event 'mail_user_update'.
    08.06.2010-11:40 - DEBUG - Updated Maildir quota: su -c 'maildirmake -q 524288000S /var/vmail/domain.com/test4' vmail
    08.06.2010-11:40 - DEBUG - Processed datalog_id 23
    08.06.2010-11:40 - DEBUG - Remove Lock: /usr/local/ispconfig/server/temp/.ispconfig_lock
     
  7. till

    till Super Moderator Staff Member ISPConfig Developer

    Looks fine so far. Plaese psot the output of:

    ls -la /var/vmail/mailfilters/domain.com/test4/
     
  8. str3ss

    str3ss New Member

    thank you, for you reply

    it doesn't create anything in mailfilters folder
    if I create all the folders/files by hand, the autoresponder it's working
    but, from ispconfig3 interface nothing
    it looks like the script doesn't work

    meantime I installed an ubuntu perfect server and the autoresponder it's working out of the box

    I saw that are little differences between them
    like owner in centos is vmail.vmail for .mailfilters but on ubuntu is root.root

    if I can't resolve that issue on centos I will have to migrate all the domains to a new server

    is there any way to migrate from one server to another using ispconfig3 ??
     
  9. str3ss

    str3ss New Member

    in the ubuntu's log appers the following when I enable the autoresponder from the ispconfig3 interface :

    08.06.2010-20:09 - DEBUG - Set Lock: /usr/local/ispconfig/server/temp/.ispconfig_lock
    08.06.2010-20:09 - DEBUG - Found 1 changes, starting update process.
    08.06.2010-20:09 - DEBUG - Call function 'user_update' in plugin 'mail_plugin' raised by event 'mail_user_update'.
    08.06.2010-20:09 - DEBUG - Updated Maildir quota: su -c 'maildirmake -q 524288000S /var/vmail/domain1.com/test' vmail
    08.06.2010-20:09 - DEBUG - Call function 'update' in plugin 'maildrop_plugin' raised by event 'mail_user_update'.
    08.06.2010-20:09 - DEBUG - Writing Autoresponder mailfilter file: /var/vmail/mailfilters/domain1.com/test/.autoresponder
    08.06.2010-20:09 - DEBUG - Writing Autoresponder message file: /var/vmail/mailfilters/domain1.com/test/.vacation.msg

    08.06.2010-20:09 - DEBUG - Processed datalog_id 12
    08.06.2010-20:09 - DEBUG - Remove Lock: /usr/local/ispconfig/server/temp/.ispconfig_lock


    in the centos one, the red lines are missing
     
  10. raicabogdan

    raicabogdan New Member

    The same thing is happening to me too.

    :(
     
  11. str3ss

    str3ss New Member

  12. str3ss

    str3ss New Member

    finaly I figured out what's wrong

    in the centos the maildrop_plugin.inc.php plugin is not enabled
    so you will have to create a symlink in the plugins-enabled folder to the plugin in the plugins-available folder like it is done for the other plugins
    - look at /usr/local/ispconfig/server/plugins-enabled/

    after that you can set the autoresponder in the ispconfig3 and it's working
    just fine
    also from now it's working the "Custom mail filter recipe" too

    enjoy the ispconfig3 power
     
  13. till

    till Super Moderator Staff Member ISPConfig Developer

    Ok. This can only happen if dovecot and courier are installed at the same time which confuses the installer. Please uninstall the dovecot packages so this does not happen again on the next ispconfig update.
     
  14. str3ss

    str3ss New Member

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