AWStats error 500

Discussion in 'Installation/Configuration' started by jacek_arwal, Jun 19, 2009.

  1. jacek_arwal

    jacek_arwal New Member

    I have installed awstats http://www.howtoforge.org/awstats_ispconfig , I I made some changes ( newer versions ). AWStats generates data. When I log into mypage/awstats I can see
    mypage
    2009
    06

    When I press 06 I am redirected to mypage/awstats/...2009-06.html and I am receiving
    500 error - Internal Server Error!
    The requested URL caused an internal server error

    I tried to copy files from this folder to my local computer. On my local computer I can see all of them. They are OK.

    So I think that this is a problem of permissions.

    Please help ; Jacek
     
  2. jnsc

    jnsc rotaredoM Moderator

    what is in your apache error log?
     
  3. jacek_arwal

    jacek_arwal New Member

  4. jnsc

    jnsc rotaredoM Moderator

    What is the output of this 2 commands?

    Code:
    ls -la /var/www/web3/web/awstats/awstats.www.mysite.2009-06.html
    Code:
    ls -ld /var/www/web3/web/awstats
     
  5. jacek_arwal

    jacek_arwal New Member

    Answers are :

    -rw-r--r-- 1 myuser_name web3 79737 2009-06-22 04:00 /var/www/web3/web/awstats/awstats.www.mysite.2009-06.html


    drwxr-xr-x 2 myuser_name web3 4096 2009-06-22 04:00 /var/www/web3/web/awstats/
     
  6. jnsc

    jnsc rotaredoM Moderator

    That looks fine. What version did you use?

    As it's simple html I don't see what could produce the 500 error
     
  7. jacek_arwal

    jacek_arwal New Member

  8. jnsc

    jnsc rotaredoM Moderator

    ok, I see that your domain has a .pl tld is this right?

    Maybe your apache is configured to handle .pl file as perl scripts
     
  9. jacek_arwal

    jacek_arwal New Member

    I think you are right. When I remove .pl form site name it works. Is this possible to resolve it ?
     
  10. jnsc

    jnsc rotaredoM Moderator

    I did not use a mandriva for ages, so I don't know how it's configured by default. If someone knows Mandriva better than me his is welcome to reply.
    But try something like:
    Code:
    grep -r pl *
    in you /etc/apache2 directory
     
  11. jacek_arwal

    jacek_arwal New Member

    Result of this command is very very long.
     
  12. jacek_arwal

    jacek_arwal New Member

    without log files the output looks like :

    Plik binarny modules/mod_version.so pasuje do wzorca
    Plik binarny modules/mod_env.so pasuje do wzorca
    Plik binarny modules/mod_status.so pasuje do wzorca
    Plik binarny modules/mod_mime_magic.so pasuje do wzorca
    Plik binarny modules/mod_substitute.so pasuje do wzorca
    Plik binarny modules/mod_imagemap.so pasuje do wzorca
    Plik binarny modules/mod_dav_fs.so pasuje do wzorca
    Plik binarny modules/mod_ssl.so pasuje do wzorca
    Plik binarny modules/mod_autoindex.so pasuje do wzorca
    Plik binarny modules/mod_authz_host.so pasuje do wzorca
    Plik binarny modules/mod_optional_hook_export.so pasuje do wzorca
    Plik binarny modules/mod_dav_lock.so pasuje do wzorca
    Plik binarny modules/mod_cgid.so pasuje do wzorca
    Plik binarny modules/mod_example.so pasuje do wzorca
    Plik binarny modules/mod_usertrack.so pasuje do wzorca
    Plik binarny modules/mod_speling.so pasuje do wzorca
    Plik binarny modules/mod_mime.so pasuje do wzorca
    Plik binarny modules/mod_setenvif.so pasuje do wzorca
    Plik binarny modules/mod_asis.so pasuje do wzorca
    Plik binarny modules/mod_suexec.so pasuje do wzorca
    Plik binarny modules/mod_cern_meta.so pasuje do wzorca
    Plik binarny modules/mod_authz_user.so pasuje do wzorca
    Plik binarny modules/mod_case_filter_in.so pasuje do wzorca
    Plik binarny modules/mod_authz_groupfile.so pasuje do wzorca
    Plik binarny modules/mod_bucketeer.so pasuje do wzorca
    Plik binarny modules/mod_authn_alias.so pasuje do wzorca
    Plik binarny modules/mod_dir.so pasuje do wzorca
    Plik binarny modules/mod_filter.so pasuje do wzorca
    Plik binarny modules/mod_optional_fn_import.so pasuje do wzorca
    Plik binarny modules/mod_case_filter.so pasuje do wzorca
    Plik binarny modules/mod_rewrite.so pasuje do wzorca
    Plik binarny modules/mod_unique_id.so pasuje do wzorca
    Plik binarny modules/mod_vhost_alias.so pasuje do wzorca
    Plik binarny modules/mod_authz_default.so pasuje do wzorca
    modules/httpd.exp:ap_replace_stderr_log
    modules/httpd.exp:ap_explode_recent_localtime
    modules/httpd.exp:ap_explode_recent_gmt
    Plik binarny modules/mod_ident.so pasuje do wzorca
    Plik binarny modules/mod_authz_dbm.so pasuje do wzorca
    Plik binarny modules/mod_include.so pasuje do wzorca
    Plik binarny modules/mod_charset_lite.so pasuje do wzorca
    Plik binarny modules/mod_logio.so pasuje do wzorca
    Plik binarny modules/mod_optional_hook_import.so pasuje do wzorca
    Plik binarny modules/mod_alias.so pasuje do wzorca
    Plik binarny modules/mod_headers.so pasuje do wzorca
    Plik binarny modules/mod_authn_anon.so pasuje do wzorca
    Plik binarny modules/mod_authn_default.so pasuje do wzorca
    Plik binarny modules/mod_cgi.so pasuje do wzorca
    Plik binarny modules/mod_negotiation.so pasuje do wzorca
    Plik binarny modules/mod_authn_file.so pasuje do wzorca
    Plik binarny modules/mod_actions.so pasuje do wzorca
    Plik binarny modules/mod_echo.so pasuje do wzorca
    Plik binarny modules/mod_expires.so pasuje do wzorca
    Plik binarny modules/mod_authz_owner.so pasuje do wzorca
    Plik binarny modules/mod_ext_filter.so pasuje do wzorca
    Plik binarny modules/mod_log_config.so pasuje do wzorca
    Plik binarny modules/mod_info.so pasuje do wzorca
    Plik binarny modules/mod_log_forensic.so pasuje do wzorca
    Plik binarny modules/mod_auth_basic.so pasuje do wzorca
    Plik binarny modules/mod_optional_fn_export.so pasuje do wzorca
    Plik binarny modules/mod_authn_dbm.so pasuje do wzorca
    Plik binarny modules/mod_dav.so pasuje do wzorca
    Plik binarny modules/mod_dumpio.so pasuje do wzorca
    Plik binarny modules/mod_auth_digest.so pasuje do wzorca
    modules.d/70_mod_php.conf:# AddType application/x-httpd-php .php
    modules.d/70_mod_php.conf:# AddType application/x-httpd-php .phtml
    modules.d/70_mod_php.conf:# AddType application/x-httpd-php-source .phps
    modules.d/75_mod_perl.conf: # can be displayed, thanks to B::Terse.
    modules.d/75_mod_perl.conf: # displayed. See the B::TerseSize docs for more info.
    modules.d/75_mod_perl.conf:#<Location /perl/*.pl>
    modules.d/75_mod_perl.conf:#<Location /cgi-perl/*.pl>
    modules.d/45_mod_dav.conf:# The following example gives DAV write access to a directory called
    modules.d/45_mod_dav.conf:# "uploads" under the ServerRoot directory.
    modules.d/45_mod_dav.conf:# on the directory where the DavLockDB is placed and on any directory where
    modules.d/45_mod_dav.conf:#Alias /uploads "/var/www/uploads"
    modules.d/45_mod_dav.conf:#<Directory "/var/www/uploads">
    modules.d/45_mod_dav.conf:# AuthName DAV-upload
    modules.d/45_mod_dav.conf:# # htdigest -c "/usr/user.passwd" DAV-upload admin
    modules.d/40_mod_ssl.conf:# Do NOT simply read the instructions in here without understanding
    modules.d/40_mod_ssl.conf:## All SSL configuration in this context applies both to
    modules.d/40_mod_ssl.conf:AddType application/x-x509-ca-cert .crt
    modules.d/40_mod_ssl.conf:AddType application/x-pkcs7-crl .crl
    modules.d/40_mod_ssl.conf:# WARNING! On some platforms /dev/random blocks if not enough entropy
    modules.d/40_mod_ssl.conf:# platforms additionally provide a /dev/urandom device which doesn't

    it is in polish but I think you understand it :)
     
  13. jnsc

    jnsc rotaredoM Moderator

    Have a look at 70_mod_php.conf, but in the result of grep everithing seems to be commented.
     
  14. jacek_arwal

    jacek_arwal New Member

    Nothing about perl in this module

    <IfDefine HAVE_PHP5>
    <IfModule !mod_php5.c>
    LoadModule php5_module extramodules/mod_php5.so
    </IfModule>
    </IfDefine>

    <IfModule mod_mime.c>
    # AddType application/x-httpd-php .php
    # AddType application/x-httpd-php .phtml
    # AddType application/x-httpd-php-source .phps
    </IfModule>

    <IfModule mod_php5.c>
    <IfModule mod_dir.c>
    DirectoryIndex index.php index.phtml
    </IfModule>
    </IfModule>

    Maybe you can make a patch to your module and it would replace . with _ ?
     
  15. jnsc

    jnsc rotaredoM Moderator

    This would eventually be a solution, but can you try this :

    <Directory /var/www/web3/web/awstats >
    Options -ExecCGI
    </Directory>
     
  16. jacek_arwal

    jacek_arwal New Member

    Now the error has chenged :

    403 Error- Forbidden!

    --------------------------------------------------------------------------------





    The following error occurred:

    You are not permitted to access the requested URL

    ------------------------

    I checked in error log and I have there :

    [Thu Jun 25 11:56:29 2009] [error] [client myip] Options ExecCGI is off in this directory: /var/www/web3/web/awstats/awstats.www.mysite.pl.2009-06.html, referer: http://www.mysite.pl/awstats/
     
  17. abix_adamj

    abix_adamj New Member

    The .pl extension is used for:
    1/ index.pl
    2/ cgi-scripts

    1/ you can delete in Options|DirectoryIndex in webSite in ispconfig
    2/ in file /root/ispconfig/scripts/lib/config.lib.php
    in line around 1445 find the ...
    if($web["web_cgi"] == 1) $cgi = "Alias /cgi-bin/ ".$mod->system->server_conf["server_path_httpd_root"]."/"."web".$web["doc_id"]."/"."cgi-bin/
    AddHandler cgi-script .cgi
    AddHandler cgi-script .pl";

    and change it to:
    if($web["web_cgi"] == 1) $cgi = "Alias /cgi-bin/ ".$mod->system->server_conf["server_path_httpd_root"]."/"."web".$web["doc_id"]."/"."cgi-bin/
    AddHandler cgi-script .cgi";
    /* AddHandler cgi-script .pl"; */

    In file /etc/apache2/vhosts/Vhosts_ispconfig.conf fnd the domain and delete
    AddHandler cgi-script .pl

    Should Help. Now the .pl extension would'nt be cgi handler any more .. I hope ;-)
    For my site (also .pl) it works!
    And beware of any ISPconfig upgrades!

    Best regards,
    Adam
     
  18. jacek_arwal

    jacek_arwal New Member

    Yes it works. :) Thanks to jnsc & abi_adamj for help.
     
  19. jnsc

    jnsc rotaredoM Moderator

    As a more longterm solution can you try this?

    <Directory /var/www/web3/web/awstats >
    RemoveHandler .pl
    </Directory>
     

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