I have a site whose backup always fails with message: "Backup of web files for domain ustealdia.org using path /var/www/clients/client55/web168 failed." Where can I check logs for more information? How can I continue troubleshotting this? Thanks a lot.
I don't think that there is a lot of logging implemented in this part of the code. You could try doing a backup manually using cron_debug.php script.
Thanks. And what this exactly runs? Seems to launch all sites backup, does it? I would like to launch just for one of my sites, which is failing.
Yes, that is the job that runs the backups. You can try to start a manual backup for this website and then use the normal debug procedure for server.sh: https://www.faqforge.com/linux/debugging-ispconfig-3-server-actions-in-case-of-a-failure/
Thanks, I did it and found: log/access.log: file changed while we backed it up 19.03.2025-14:12 - ERROR - Backup of web files for domain ustealdia.org using path /var/www/clients/client55/web168 failed. I am a bit confused, since it is obvious that the log file is changing everytime. What am I missing? Thanks.
Do you use borg backup? If yes. then this has been addressed already, the fix will be in ISPConfig 3.3: https://git.ispconfig.org/ispconfig/ispconfig3/-/issues/6776
Either apply the changes from the merge request that is attached to the issue report manually, or wait until ISPConfog 3.3. has been released.
